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Digital.ai Agility vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digital.ai Agility
Ranking in Enterprise Agile Planning Tools
9th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
Application Lifecycle Management (ALM) Suites (14th), Release Automation (6th), Value Stream Management Software (5th)
ServiceNow Strategic Portfo...
Ranking in Enterprise Agile Planning Tools
5th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Project Portfolio Management (1st)
 

Mindshare comparison

As of May 2025, in the Enterprise Agile Planning Tools category, the mindshare of Digital.ai Agility is 1.5%, up from 0.8% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 6.6%, up from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools
 

Featured Reviews

Debbie Brey - PeerSpot reviewer
A scalable, full-package solution with a tech support team that bends over backwards to help
There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it. The feature I would like to see is already in their newer licensing structure, and that's the live integration between Agility, Jira and Azure DevOps. That's the piece that I think is really valuable.
Srinivasa Neelapu - PeerSpot reviewer
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can generate reports showing a burndown chart, burnup chart, and the planned vs actual velocity."
"Agility is highly flexible. It can do much more than what our client is doing with it. They use it in a defined way. Some at that company have a much broader knowledge of agile and SAFe, but they're given applications and a mandated way to work. We had to work within their parameters and provide an accurate transition so the data would be mapped and pushed through."
"It allows my clients to have one central tool to manage their agile projects."
"With some of the other tools, you have to buy 20 different plugins to get to the same capability that comes with the basic Agility capability."
"For visualization capabilities, the automation capabilities make it possible to support the different personas. The features and capabilities are excellent and come with excellent support."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The PPM module is an excellent service."
"The alignment feature between projects from the idea phase until it is finalized is highly valuable."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The best feature is the effective reporting system for project portfolio and program management."
"The solution is scalable."
 

Cons

"The machine learning features are a new capability but could be improved. This is being worked by Digital.ai currently. Multicolor simulation, specifically, could be improved."
"Improve how to create and track releases. Currently, I have to create child projects."
"The user interface can be improved by adding Save, Edit, Add, Cancel, and Return buttons to the popup windows that are displayed when you click on a child item."
"There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it."
"In my work as a contractor, it's always frustrating when a client has multiple software applications that don't talk to each other and they all perform the same function. That presents a huge challenge between their IT groups."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The product comes with little options out of the box."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"As of now, making the product more cost-beneficial would help more organizations consider investing in it."
"ServiceNow need to focus on internal empowerment rather than awareness to drive the change."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
 

Pricing and Cost Advice

"Comparing the pricing to other products, I think this solution is in the middle."
"You get what you pay for. Don't let your development teams dictate what the portfolio management team should use as the main tool."
"The cost of the solution should not be more than $50,000 annually."
"The solution was quite expensive."
"The solution is expensive."
"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
"The tool is expensive."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"I would rate the cost as five out of ten."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Insurance Company
18%
Computer Software Company
13%
Financial Services Firm
11%
Financial Services Firm
16%
Manufacturing Company
13%
Healthcare Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...
What needs improvement with ServiceNow Strategic Portfolio Management?
Improving configuration activities and productivity would be beneficial, as fresh graduates using the system require training to adapt. Additional online help or materials would ease the configurat...
 

Also Known As

VersionOne Lifecycle, VersionOne, CollabNet VersionOne, Digital.ai Continuum
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Siemens Health Services (HS), Cerner Corporation, Aaron's, Federal Home Loan Bank of Atlanta, Kelley Blue Book, AOL, Axway, Tideworks, bwin Interactive Entertainment, AG, Intergraph, Eos Group, PeopleCube, Liquid Machines
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Digital.ai Agility vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.