

Infrascale Backup & Disaster Recovery and Dell PowerProtect Backup Services compete in data protection. Infrascale offers better pricing and support, while Dell PowerProtect's robust features often justify its higher cost for some buyers.
Features: Infrascale is noted for quick failover capabilities, scalability, and cost-effectiveness, making it ideal for small to medium enterprises. Dell PowerProtect offers advanced encryption, comprehensive data compliance, and suitability for complex environments in larger organizations.
Ease of Deployment and Customer Service: Infrascale features a straightforward deployment model with responsive customer service. Dell PowerProtect has a complex deployment with extensive documentation and support, ensuring assistance for intricate environments.
Pricing and ROI: Infrascale's affordable setup cost appeals to cost-sensitive buyers, with strong ROI through effective features at a lower price. Dell PowerProtect has higher upfront costs but delivers good ROI for larger enterprises due to its extensive feature set.
The fact that I am not managing an infrastructure is actually reducing the cost of the environment because there is no one sitting just to manage that infrastructure.
Instead of having to send a DBA in to investigate the database and the errors within it, we can just quickly restore from an hour or two ago to get back to where we are needing.
Some of the returns on investment I see with this product are security and saving time.
The skill of the support is good, but the response time is something that needs to be better.
That one number to call, that one tech to call, to rely on support for not just the single product but the whole suite that we are there to do it.
I've always rated Dell with excellent support.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
The one thing that we found is that they were not scalable.
Dell PowerProtect Backup Services is really easy to scale and is pretty scalable.
One person can manage hundreds and hundreds of endpoints without any issues.
If customers need to ensure that data is vaulted and immutable to protect against ransomware, they can pay extra to create a vault in AWS to ensure the data is protected.
There's never an issue with the data, so the encryption works excellently.
We have not had any performance issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
allowing us to get that final single pane of glass to function with everything in the product suite
Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day.
The majority of customers who speak about Office 365 backups want to back up Office 365 on-premises, which means if they have SaaS backups, they need a copy of that cloud data in their data center.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime.
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Dell PowerProtect Backup Services costs us around 10 grand.
Competitors offer lower prices for Office 365 backups compared to Dell PowerProtect Backup Services.
That pricing was a big factor in selecting the product, along with the fact that we use many other Dell products in our environment.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations.
Some of the returns on investment I see with this product are security and saving time.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.


| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
Dell PowerProtect Backup Services offers a transformative approach to cyber resilience, combining backup, disaster recovery, and long-term retention. It eliminates infrastructure management, simplifying and securing business operations.
PowerProtect Backup Services streamlines data protection with its comprehensive suite of capabilities. This platform delivers cyber resilience as-a-Service, ensuring businesses can safeguard data without the burden of managing infrastructure. By integrating backup, disaster recovery, and retention, it provides end-to-end security, mitigating the risk of data loss and enhancing recovery agility.
What are the key features of Dell PowerProtect Backup Services?In industries such as finance and healthcare, Dell PowerProtect Backup Services has become integral in managing large volumes of sensitive data. Its ability to offer compliant and streamlined data protection processes addresses industry-specific challenges, enabling organizations to focus on core activities while maintaining data integrity.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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