In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane of glass to function with everything in the product suite.
Areas for improvement could include having SaaS backups for Office 365 to back up on-premises. The majority of customers who speak about Office 365 backups want to back up Office 365 on-premises, which means if they have SaaS backups, they need a copy of that cloud data in their data center. Because everything is happening on the Microsoft cloud and Azure, if this feature is supported in a simple way, it would be very beneficial. Another idea for improvement is flexibility to be supported across different hyperscalers. Currently, it is supported in AWS. I understand that this may be irrelevant for customers because everything at the end of the day is managed by Dell. However, some customers may have subscriptions that they need to use. If there were another option in Azure or something similar, it would provide additional flexibility.
Oficial Senior at a financial services firm with 1,001-5,000 employees
Real User
Top 5
Jan 12, 2026
Regarding security or pricing, our experience is definitely limited, but I can say that support is good. I think the pricing could be better, or they could improve support, automations, or customizations. Dell PowerProtect Backup Services can be improved, and I want it to be even easier to manage, to secure the workload, and to restore easily. The areas for improvement with Dell PowerProtect Backup Services include that it is a cloud solution and a SaaS solution for scheduling the tasks to protect workloads. It is not too easy; it is a little closed, as Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day. More options to schedule backup tasks would be better.
I don't know of a way that Dell PowerProtect Backup Services can be improved. It works and does what I need it to do. There are always ways to improve things, but I wouldn't know of one right now.
Learn what your peers think about Dell PowerProtect Backup Services. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
Dell PowerProtect Backup Services offers a transformative approach to cyber resilience, combining backup, disaster recovery, and long-term retention. It eliminates infrastructure management, simplifying and securing business operations.PowerProtect Backup Services streamlines data protection with its comprehensive suite of capabilities. This platform delivers cyber resilience as-a-Service, ensuring businesses can safeguard data without the burden of managing infrastructure. By integrating...
In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane of glass to function with everything in the product suite.
Areas for improvement could include having SaaS backups for Office 365 to back up on-premises. The majority of customers who speak about Office 365 backups want to back up Office 365 on-premises, which means if they have SaaS backups, they need a copy of that cloud data in their data center. Because everything is happening on the Microsoft cloud and Azure, if this feature is supported in a simple way, it would be very beneficial. Another idea for improvement is flexibility to be supported across different hyperscalers. Currently, it is supported in AWS. I understand that this may be irrelevant for customers because everything at the end of the day is managed by Dell. However, some customers may have subscriptions that they need to use. If there were another option in Azure or something similar, it would provide additional flexibility.
Regarding security or pricing, our experience is definitely limited, but I can say that support is good. I think the pricing could be better, or they could improve support, automations, or customizations. Dell PowerProtect Backup Services can be improved, and I want it to be even easier to manage, to secure the workload, and to restore easily. The areas for improvement with Dell PowerProtect Backup Services include that it is a cloud solution and a SaaS solution for scheduling the tasks to protect workloads. It is not too easy; it is a little closed, as Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day. More options to schedule backup tasks would be better.
I don't know of a way that Dell PowerProtect Backup Services can be improved. It works and does what I need it to do. There are always ways to improve things, but I wouldn't know of one right now.