No more typing reviews! Try our Samantha, our new voice AI agent.

Dell Data Protection Suite vs Infrascale Backup & Disaster Recovery comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Dell Data Protection Suite enhances ROI through cost savings, efficiency, reduced downtime, and improved data availability and security.
Sentiment score
6.1
<p>Infrascale Backup &amp; Disaster Recovery enhances profitability, efficiency, and reliability by reducing downtime, recovery times, and management costs.</p>
Dell Data Protection Suite justifies its ROI in cases of disaster by ensuring data availability and preventing losses in time and data.
Director - Sales & Operations at Techtrix System
If you have the right products in place with data recoverability, data protection strategies, and cyber resiliency strategy, customers can depend on this solution to recover their data rather than spending a lot of time and money paying ransomware to restore their data.
Pre Sales Manager at a tech services company with 51-200 employees
The essential point is its reliability and fast recovery of information from corporate equipment.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
The unified dashboard saves us one to two hours per week, while automated backup and simple recovery have reduced the effort required from our IT team.
Manager Technical Operations at a outsourcing company with 201-500 employees
 

Customer Service

Sentiment score
7.6
Dell Data Protection Suite's support is praised for reliability and expertise, though documentation needs improvement.
Sentiment score
7.0
Infrascale's customer service is responsive and expert, resolving issues quickly with improved satisfaction and proactive support monitoring.
The support is excellent, with on-ground people and a well-established partner ecosystem providing assistance.
Director - Sales & Operations at Techtrix System
Customer support is great, as it is very easy to create different cases and quick to solve issues.
Lider Soporte Cloud at a security firm with 51-200 employees
They provide knowledgeable technical resources and good assistance during troubleshooting through calls and emails.
Infrastructure Lead at a tech vendor with 10,001+ employees
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
7.5
Dell Data Protection Suite offers robust scalability and seamless integration, ideal for evolving businesses despite licensing cost concerns.
Sentiment score
5.3
<p>Infrascale Backup &amp; Disaster Recovery offers scalable solutions, though hardware limitations impact seamless expansion and optimal performance.</p>
The integration with Data Domain helps to accommodate growing backup volumes efficiently, scaling well as business and data protection requirements evolve.
Infrastructure Lead at a tech vendor with 10,001+ employees
Multiple data domain storage boxes are offered by Dell for storage expansion.
Director - Sales & Operations at Techtrix System
The scalability of Dell Data Protection Suite is very good, and it can be scaled in a relatively smooth way.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
8.2
Dell Data Protection Suite excels in stability, reliability, and compliance for safeguarding business data despite integration challenges.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with high ratings and effective support for minor issues.</p>
Overall, the Dell DPS provides efficient performance when properly integrated with other infrastructures.
Director - Sales & Operations at Techtrix System
The solution is stable when it is implemented in the right way.
Pre Sales Manager at a tech services company with 51-200 employees
Dell Data Protection Suite is stable because it is part of the solution suite from the best company for my needs.
Cloud Support at a tech company with 1-10 employees
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Dell Data Protection Suite requires UI improvements, better integration, lower complexity, enhanced automation, and streamlined support for better usability.
<p>Infrascale Backup &amp; Disaster Recovery needs better security, data diversity, UI, tech support, analytics, cloud integration, and training materials.</p>
The deployment is complex and not simplified, requiring professional expertise.
Director - Sales & Operations at Techtrix System
A customer with a complex environment with multiple workloads may find that a single tool cannot cover everything.
Pre Sales Manager at a tech services company with 51-200 employees
Dell Data Protection Suite is very robust and scalable, but it requires training for the IT team.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Cloud Security Architect at a insurance company with 501-1,000 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Dell Data Protection Suite's pricing varies by needs, with mixed reviews on cost-effectiveness and importance of understanding elements for success.
Infrascale Backup offers flexible, premium pricing with strong support, ideal for enterprises and MSPs despite some clarity concerns.
The solution is very expensive, which is its main drawback compared to competition in the market.
Director - Sales & Operations at Techtrix System
When I need to deploy the different features of the solutions, I learn what the price is, where, and when to apply the licensing.
Cloud Support at a tech company with 1-10 employees
My experience with pricing, setup cost, and licensing is mixed, as I need to be aware of these details when implementing the solution.
Lider Soporte Cloud at a security firm with 51-200 employees
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
Having a more transparent pricing option would help with planning and budgeting.
Manager Technical Operations at a outsourcing company with 201-500 employees
 

Valuable Features

Dell Data Protection Suite offers fast restores, ransomware protection, cost-saving deduplication, and efficient integration, enhancing data resilience.
<p>Infrascale Backup &amp; Disaster Recovery provides fast, flexible, and secure data protection, offering ease of use and comprehensive recovery features.</p>
The suite also provides a high level of encryption for data traveling between primary and disaster recovery sites, ensuring its security.
Director - Sales & Operations at Techtrix System
Immutable backups gave us confidence against ransomware, and faster VM restores improved uptime.
Cloud Support at a tech company with 1-10 employees
Many of our customers and partners are very satisfied because using Dell Data Protection Suite or Data Domain allows them to manage their backups in a smooth way and gain significant savings in storage area because the deduplication of Data Domain is really effective.
Technical Solutions Engineer at a tech vendor with 10,001+ employees
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

Dell Data Protection Suite
Ranking in Backup and Recovery
25th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
14th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Cloud Backup (13th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (6th)
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Dell Data Protection Suite is 0.4%, up from 0.4% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.0%
Dell Data Protection Suite0.4%
Other98.6%
Backup and Recovery
 

Featured Reviews

D Alvarado - PeerSpot reviewer
Lider Soporte Cloud at a security firm with 51-200 employees
Unified backups have protected hybrid workloads and now enable rapid recovery from ransomware
Dell Data Protection Suite is the most effective solution for my needs. The best features include comprehensive backup recovery across hybrid environments, supporting physical, virtual, and cloud workloads with tools that ensure fast, efficient restores across diverse environments. The flexibility in supporting physical, virtual, and cloud workloads has been a real advantage for us. We had a legacy physical database workload running on-premises alongside a newer cloud application in Azure. Traditionally, we would have needed separate tools to protect each environment, which would have meant extra overhead and complexity. Dell Data Protection Suite has positively impacted our organization by strengthening resilience, simplifying operations, and reducing downtime. Fast recovery is a key positive outcome, as RecoveryPoint for VMs allows us to restore critical workloads to a clean point in time with snapshots within minutes, minimizing downtime during incidents. The accuracy and reliability of the output from Dell Data Protection Suite's AI are generally high, especially concerning anomaly detection and compliance reporting.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
14%
Retailer
7%
Comms Service Provider
7%
Outsourcing Company
14%
Construction Company
11%
Healthcare Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Dell Data Protection Suite?
The pricing and licensing of Dell Data Protection Suite depend on factors such as the number of protected server virtual machines, storage capacity, workload types, and required features. From a se...
What needs improvement with Dell Data Protection Suite?
Dell Data Protection Suite can be improved in several areas. The user interface could be more intuitive, especially for new administrators. Reporting and dashboard customization could provide more ...
What is your primary use case for Dell Data Protection Suite?
My main use case for Dell Data Protection Suite is protecting VMware virtual machines, Windows and Linux servers, and critical applications. I configured backup policies, monitored scheduled backup...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup &amp; Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup &amp; Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup &amp; Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Dell Data Protection Suite vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.