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Dell Data Protection Suite vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Dell Data Protection Suite minimizes downtime, enhances recovery, reduces incidents and audit times, boosting productivity and security focus.
Sentiment score
5.7
<p>Infrascale Backup &amp; Disaster Recovery offers ROI with reduced downtime, faster recovery, cost savings, and improved business continuity.</p>
Dell Data Protection Suite justifies its ROI in cases of disaster by ensuring data availability and preventing losses in time and data.
Director - Sales & Operations at Techtrix System
If you have the right products in place with data recoverability, data protection strategies, and cyber resiliency strategy, customers can depend on this solution to recover their data rather than spending a lot of time and money paying ransomware to restore their data.
Pre Sales Manager at a tech services company with 51-200 employees
The essential point is its reliability and fast recovery of information from corporate equipment.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
 

Customer Service

Sentiment score
8.5
Dell customer support is highly rated for its knowledgeable staff, quick issue resolution, and effective partner network.
Sentiment score
7.2
Users praise Infrascale's support for its efficiency, responsiveness, and expertise, despite occasional time zone and language challenges.
The support is excellent, with on-ground people and a well-established partner ecosystem providing assistance.
Director - Sales & Operations at Techtrix System
Customer support is great, as it is very easy to create different cases and quick to solve issues.
Lider Soporte Cloud at a security firm with 51-200 employees
The support quality depends on what kind of problems are happening.
Pre Sales Manager at a tech services company with 51-200 employees
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
8.1
Dell Data Protection Suite excels in scalability, providing flexible expansion through cluster solutions, though licensing costs can be high.
Sentiment score
5.0
<p>Infrascale Backup &amp; Disaster Recovery excels in scalability, performance, and flexibility but may need better resource management and support.</p>
Multiple data domain storage boxes are offered by Dell for storage expansion.
Director - Sales & Operations at Techtrix System
The scalability of Dell Data Protection Suite is very good, and it can be scaled in a relatively smooth way.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
8.3
Dell Data Protection Suite is effective and stable when properly integrated, despite potential initial technical challenges.
Sentiment score
7.6
Infrascale Backup excels in stability and reliability, with effective support and minimal issues, praised for efficient performance.
Overall, the Dell DPS provides efficient performance when properly integrated with other infrastructures.
Director - Sales & Operations at Techtrix System
The solution is stable when it is implemented in the right way.
Pre Sales Manager at a tech services company with 51-200 employees
Dell Data Protection Suite is stable because it is part of the solution suite from the best company for my needs.
Cloud Support at a tech company with 1-10 employees
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Dell Data Protection Suite needs improved usability, clearer documentation, better integrations, and simplified pricing and deployment processes.
Infrascale needs UI updates, faster restores, enhanced security, improved tech support, better cloud integration, and simplified pricing.
The deployment is complex and not simplified, requiring professional expertise.
Director - Sales & Operations at Techtrix System
A customer with a complex environment with multiple workloads may find that a single tool cannot cover everything.
Pre Sales Manager at a tech services company with 51-200 employees
Dell Data Protection Suite is very robust and scalable, but it requires training for the IT team.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime.
Cloud Operations Engineer at PowerSchool India Pvt.Ltd
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Cloud Security Architect at a insurance company with 501-1,000 employees
 

Setup Cost

Enterprise buyers had mixed experiences with Dell Data Protection Suite, citing varied pricing, setup costs, and required deployment diligence.
Infrascale offers competitive, flexible pricing for backup and recovery, valued for business continuity despite some complexity concerns.
The solution is very expensive, which is its main drawback compared to competition in the market.
Director - Sales & Operations at Techtrix System
When I need to deploy the different features of the solutions, I learn what the price is, where, and when to apply the licensing.
Cloud Support at a tech company with 1-10 employees
My experience with pricing, setup cost, and licensing is mixed, as I need to be aware of these details when implementing the solution.
Lider Soporte Cloud at a security firm with 51-200 employees
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

Dell Data Protection Suite enhances security and efficiency with automated policies, robust encryption, multi-cloud support, and advanced analytics.
<p>Infrascale Backup &amp; Disaster Recovery offers enhanced management and reliability, improving resilience with user-friendly features and efficient performance.</p>
The suite also provides a high level of encryption for data traveling between primary and disaster recovery sites, ensuring its security.
Director - Sales & Operations at Techtrix System
Immutable backups gave us confidence against ransomware, and faster VM restores improved uptime.
Cloud Support at a tech company with 1-10 employees
With the direct integration with PowerProtect Data Domain, we can achieve a 55 to one data reduction or deduplication ratio.
Pre Sales Manager at a tech services company with 51-200 employees
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

Dell Data Protection Suite
Ranking in Backup and Recovery
44th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
17th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Cloud Backup (12th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (8th)
 

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of Dell Data Protection Suite is 0.4%, up from 0.2% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.0%
Dell Data Protection Suite0.4%
Other98.6%
Backup and Recovery
 

Featured Reviews

D Alvarado - PeerSpot reviewer
Lider Soporte Cloud at a security firm with 51-200 employees
Unified backups have protected hybrid workloads and now enable rapid recovery from ransomware
Dell Data Protection Suite is the most effective solution for my needs. The best features include comprehensive backup recovery across hybrid environments, supporting physical, virtual, and cloud workloads with tools that ensure fast, efficient restores across diverse environments. The flexibility in supporting physical, virtual, and cloud workloads has been a real advantage for us. We had a legacy physical database workload running on-premises alongside a newer cloud application in Azure. Traditionally, we would have needed separate tools to protect each environment, which would have meant extra overhead and complexity. Dell Data Protection Suite has positively impacted our organization by strengthening resilience, simplifying operations, and reducing downtime. Fast recovery is a key positive outcome, as RecoveryPoint for VMs allows us to restore critical workloads to a clean point in time with snapshots within minutes, minimizing downtime during incidents. The accuracy and reliability of the output from Dell Data Protection Suite's AI are generally high, especially concerning anomaly detection and compliance reporting.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
9%
Energy/Utilities Company
6%
Financial Services Firm
6%
Construction Company
14%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise3
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Dell Data Protection Suite?
The solution is very expensive, which is its main drawback compared to competition in the market.
What needs improvement with Dell Data Protection Suite?
From a data protection perspective, Dell is moving away from Dell Data Protection Suite to focus on PowerProtect Data Manager. The idea here is the silos kind of architecture because Dell Data Prot...
What is your primary use case for Dell Data Protection Suite?
Dell Data Protection Suite will be mainly used for backup and recovery solutions.
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup &amp; Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup &amp; Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup &amp; Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Dell Data Protection Suite vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.