

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Dell Data Protection Suite justifies its ROI in cases of disaster by ensuring data availability and preventing losses in time and data.
If you have the right products in place with data recoverability, data protection strategies, and cyber resiliency strategy, customers can depend on this solution to recover their data rather than spending a lot of time and money paying ransomware to restore their data.
The essential point is its reliability and fast recovery of information from corporate equipment.
The support is excellent, with on-ground people and a well-established partner ecosystem providing assistance.
Customer support is great, as it is very easy to create different cases and quick to solve issues.
The support quality depends on what kind of problems are happening.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Multiple data domain storage boxes are offered by Dell for storage expansion.
The scalability of Dell Data Protection Suite is very good, and it can be scaled in a relatively smooth way.
One person can manage hundreds and hundreds of endpoints without any issues.
Overall, the Dell DPS provides efficient performance when properly integrated with other infrastructures.
The solution is stable when it is implemented in the right way.
Dell Data Protection Suite is stable because it is part of the solution suite from the best company for my needs.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
The deployment is complex and not simplified, requiring professional expertise.
A customer with a complex environment with multiple workloads may find that a single tool cannot cover everything.
Dell Data Protection Suite is very robust and scalable, but it requires training for the IT team.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime.
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
The solution is very expensive, which is its main drawback compared to competition in the market.
When I need to deploy the different features of the solutions, I learn what the price is, where, and when to apply the licensing.
My experience with pricing, setup cost, and licensing is mixed, as I need to be aware of these details when implementing the solution.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
The suite also provides a high level of encryption for data traveling between primary and disaster recovery sites, ensuring its security.
Immutable backups gave us confidence against ransomware, and faster VM restores improved uptime.
With the direct integration with PowerProtect Data Domain, we can achieve a 55 to one data reduction or deduplication ratio.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
| Product | Mindshare (%) |
|---|---|
| Infrascale Backup & Disaster Recovery | 1.0% |
| Dell Data Protection Suite | 0.4% |
| Other | 98.6% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
Dell Data Protection Suite is a comprehensive data backup and recovery solution known for its robust encryption, seamless system integration, and support for various storage options.
Chosen by many for its proficiency in safeguarding data and ensuring compliance with data protection regulations, Dell Data Protection Suite efficiently manages essential information to ensure minimal downtime. It is celebrated for its reliable backup and recovery features, easy deployment, scalability, and efficient performance under different workloads. The centralized management console is intuitive, making it effective for multiple data protection tasks. However, some users suggest improvements in performance speed, error handling, installation simplicity, and compatibility with newer operating systems. Enhanced technical support, better scalability, cost-effectiveness, simplified complexity, broader platform compatibility, and comprehensive documentation are also areas noted for improvement.
What are the most valuable features?In specific industries like finance and healthcare, Dell Data Protection Suite is implemented to ensure stringent data security and regulatory compliance. Manufacturing and retail sectors leverage its scalability and reliability for comprehensive data management and recovery. Its advanced encryption and seamless integration make it a favored choice across various sectors needing robust data protection.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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