

Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
We have definitely seen a positive return on investment, mainly through time savings, reduced compliance risk, and avoiding the cost of setting up local entities.
The qualitative gains are also considerable, as by giving us flexibility and agility to work with and hire talent around the world easily, without needing to create entities and without needing to take care of local laws, we can manage all of this with a single person in our company.
The people and culture team does not have to answer questions about what was paid or when it will be paid, and employees can resolve some doubts themselves.
The best features Deel offers are that it is easy to use and their support team is very responsive.
The live chat feature is particularly helpful for resolving issues quickly and assessing real-time assistance directly within the platform.
Deel offers 24/7 support, is always available, always follows up on the tickets, and always helps me find the solution.
One developer and one functional person can efficiently manage the implementation for a large organization.
We can create entities so that with the same Deel account, we can add several entities in different countries, and for each entity we can manage contractors and employees.
I have not noticed any challenges regarding the use of the tool as we scale up.
Deel is highly scalable, as it is designed to support companies from early-stage startups all the way to large global enterprises.
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
Deel is stable most of the time.
We need to have the background check results within the stated timeframe since we require them for our audits and documentation as an HR department.
I struggle with reporting because we have contractors, Employer of Record employees, and global payroll employees, and I would simply love to be able to pull a pay report that includes all three employee types, which is still not possible, and that has been my biggest issue with Deel.
That approach would allow for more objective and data-driven competency mapping across global teams.
It is a productive ERP application, but many people in the IT market are not aware of it.
Pricing was very reasonable when compared to other vendors.
For pricing, we got the basic plan, which covers managing contracts and payments, and that has been acceptable for us so far regarding pricing and fees.
My experience with pricing, setup cost, and licensing has been very transparent.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
Deel has positively impacted my organization by making it easier to find the best talent in the world, no matter where they may be.
For example, month-to-month, when you see the invoice, there is a small indication whether the amount you need to pay has gone up or gone down, and it gives you a full breakdown of why and what changed and what specific part of the cost increased.
The best features Deel offers are its core product offering that enables us to work with people in countries where we don't have an entity, which has really opened the doors to global talent for us that we wouldn't have been able to access otherwise and enabled us to do this legally and compliantly.
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
| Product | Mindshare (%) |
|---|---|
| Deel | 0.7% |
| UKG | 5.0% |
| Other | 94.3% |

| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 10 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 43 |
| Large Enterprise | 48 |
Deel offers a centralized platform for contract and payroll management, global hiring without local entities, making international workforce operations efficient and compliant.
Deel streamlines international HR processes with features for contract management, payroll efficiency, and benefits handling, allowing organizations to hire worldwide without establishing local entities. Its Employer of Record services and HR tool integrations support global workforce management. Despite its benefits, there are user-reported limitations in feature customization and support responsiveness. Pricing remains a concern for smaller companies, and improvements in payroll and reporting features are requested to enhance user experience.
What are Deel's most important features?Industries implement Deel to manage global payroll and HR, enabling international hiring and compliance across borders. It assists in onboarding, payments, employee data tracking, tax compliance, and contractor contracts, optimizing talent hiring and workforce management including time off and background checks.
UKG offers a comprehensive suite for payroll processing, HR management, and business intelligence, integrating seamlessly with systems like PeopleSoft and Workday. Its cloud-based service enhances workforce management across industries with advanced customization and intuitive use.
UKG's extensive features include payroll processing, business intelligence reporting, and self-service options for employees and managers. The platform is designed for ease of integration, providing a user-friendly experience with extensive onboarding tools and robust data management. While UKG excels in configuration and reporting capabilities, it requires improvements in customer support and benefits administration flexibility. Implementation can be complex, and areas such as real-time support and automated processes need refinement.
What are UKG's most valued features?UKG is leveraged across multiple industries for its robust functionalities in payroll and HR management, supporting recruitment, onboarding, and workforce dynamics. The platform's integration with time management and learning modules supports comprehensive employee management and compliance across global deployments.
We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.