Deel can be improved as there are still quite a lot of bugs on the system, which I raise with my account manager. While they are dealt with really well, it would be great to reach a stage where I am not having to constantly raise issues or feature requests and have it all done more seamlessly.
Deel can be improved, especially since their reporting is not the greatest. If they could upgrade that to where we can build the reports that we need, it would be helpful. I would also like to add that sometimes the platform is very slow because everyone is on it, so if speed could be increased, that would be great.
Manager, Operations/HR at a tech vendor with 11-50 employees
Real User
Top 10
Apr 30, 2026
There are a few areas where Deel could improve. Integrations with tools like accounting or HR systems could be deeper and more seamless, as some data still requires manual syncing. Additionally, reporting could be more flexible and customizable for finance and audit needs. These gaps are manageable but add extra steps to day-to-day operations.
Some parts of the platform can still be improved. For example, when there is a launch of new areas of the platform, I would be happy if there would be a short video explaining how to use the new platform and to be able to understand more features that are being applied into the system from time to time.
Assistant Manager Finance & Accounts at a tech vendor with 51-200 employees
Real User
Top 20
Apr 29, 2026
As such, I do not feel there is much room for improvement, as there is a chance for very much improvement, but in my case, it is working very smoothly and seamlessly. One thing I would like Deel to introduce is much more conversational sales support; for example, if I am writing to a support system, the query should be automatically passed to the correct representative with the help of AI. If a query is related to payroll, it should be automatically tagged to a payroll specialist, with the help of the AI.
While Deel is a great tool, there is definitely room for improvements. I believe the Performance module should be upgraded to support diverse input types such as multi-select checklists or rank-order questions with conditional logic, rather than just basic scales and paragraphs, because that approach would allow for more objective and data-driven competency mapping across global teams.
Trainee De Recursos Humanos Cmpensaciones at AGP Sglass
Real User
Top 20
Apr 28, 2026
Deel could improve by ensuring that invoices arrive directly as requested so that payment can be made on time. The invoices need to arrive on schedule because it shows all the time that we are late with payments, but if the local invoice is not received through Let's Deel Colombia, payment cannot be made. I hope Deel can solve that communication between them or provide a solution on how to activate that automatically on the platform, which would help make invoicing a more automatic process.
Senior HR & Culture Specialist at a consultancy with 1-10 employees
Real User
Top 10
Apr 27, 2026
With some of the updates, there are sometimes bugs that we face, so checking some of the updates from the user perspective could work the best. I remember there were some updates with approving expenses, and I think they also integrated AI within it. Before I approve some of the expenses, AI reads all of the documents that people have usually submitted. If it is in a different currency or a different language, then Deel flags it, and it is not really visible from my end. We have had a couple of cases when some of the expenses were pending for a couple of months due to that factor, so I think that is quite an important thing to pay attention to. All of those bugs that come with updates lower the overall experience, and the pricing might be quite expensive for some companies in Europe. Overall, it is within our budget usually. I know that Deel EOR is a little bit more pricey than onboarding average contractors, but it makes sense in the end of the day. This decision is not really from my perspective, so I cannot really comment more on this.
Head of People&Culture at a outsourcing company with 51-200 employees
Real User
Top 5
Apr 27, 2026
There are some minor things that I am looking forward to seeing improved in Deel, such as employment types. For example, I hire a lot of interns and there isn't a specific employment type for intern. There are employment types for direct employee, contractor and similar, but nothing for interns. There is a way to work around it by saying an intern is actually a direct employee and then implementing a custom field, but it would be really good if there was a general field to recognize interns as a part of the workforce. That is something that comes to mind. I think there are still some things that Deel will improve over time and then I will be happy to give it a 10 out of 10. Given the fact that it is still a fairly new HRIS system, there are minor improvements that can be made from that perspective of purely admin work, for example, correcting data in the fields once you import them when changing a salary. If I input one salary incorrectly, I need to import another line. I cannot just correct the previous field, which some of the other HRIS systems allow. This way, on one hand I have full tracking of all the logs so I am not missing if someone corrected something or did any changes, but on the other hand, it also remains visible in the logs. Even if it is a small human error, there is no way to make it very well structured and polished when I am drawing, for example, a historical report of all the salary changes. Such things are minor improvements that I believe would come over time. Once those are implemented, it would be a 10 out of 10.
The only major complaint I have had is that sometimes there is a really long wait before you can talk to an HR rep or an account manager. The system indicates where you can schedule someone on their calendar app, and sometimes it will be over a week before you can actually talk to somebody. I do not prefer that approach. I usually end up emailing the person instead and then trying to resolve it via email before I even have the calendar appointment.
Deel can be improved in such a way that I am able to connect to customer service faster because usually it just directs me to an AI, which sometimes isn't really that helpful. It's not a big thing because I'm able to connect to the customer service within five minutes, but sometimes the AI is just a blocker. Regarding needed improvements, there was one feature where Deel removed their ability to get an advanced payment within the week, which was really helpful to my Filipino contractors because sometimes people get their budget tightened. They could get the pay a few days before the actual pay, but now the feature is gone, and I don't know why. It was really helpful back then, and it's just sad that it's gone now.
Regarding how Deel can be improved, it is a good question because I feel that Deel performs absolutely well. I have no specific suggestions that could make my experience with Deel even better. I would encourage Deel to continue being great.
Deel updates their design and website quite frequently, which I understand is for the sake of improving user experience, but sometimes it is really hard to find something you have been looking for. They change places all the time, but you have to be a very active user. If you are just a light user, such as checking for some information, you might get lost at some point. However, if you are a regular user of the platform, you can navigate through this.
For improvement with Deel, the focus is on the entity side, as we have experienced some delays regarding the entity setup, with the actual timeline being far from what they provided. I think they could improve their timelines and be more proactive with assistance regarding Deel maintenance and setup. Another area for improvement could be invoicing. Recently, we have had a lot of issues regarding the invoices we received from Deel, and I raised many concerns and tickets about these incorrect invoices, along with delays regarding refunds, which also need improvement.
I think Deel could improve by making the platform more customizable and expanding coverage to more immigration policies, such as Singapore. We currently worked with a customer service manager at Deel as we were supposed to onboard an EOR from Singapore. However, there were limitations from Deel itself regarding how they manage the payroll system and the onboarding system in Singapore. I hope Deel could expand to provide more services in countries with very strict immigration policies or laws for EORs.
Payroll Specialist at a manufacturing company with 501-1,000 employees
Real User
Top 20
Apr 2, 2026
Deel can be improved in several areas. In some countries, the support response time is limited and takes longer to reply to our tickets. Additionally, in some countries, recurring issues occur with journals where instructions are not always followed correctly.
HR Operations Manager at a tech vendor with 51-200 employees
Real User
Top 20
Apr 2, 2026
Not much, the only thing I would say is that Deel could improve its support function. People are generally really nice, but sometimes you get mixed messages from different teams and support. Focusing on more training for the support agents would be beneficial because some agents are amazing and really know what they're doing, but others could use the improvement.
Pay attention to and review the service catalog since some services may come at an additional price. When responsibilities move from one person or team to another, the handover should be handled smoothly, as we saw some small issues there, indicating this could be improved.
Deel is a very big system and sometimes it becomes a bit too big. Being able to customize it more from what each company actually needs would improve it because then it would be easier to use. We wouldn't have to add a huge module every time we want to expand the system, and instead being able to just add one specific feature would help a lot.
I cannot think of anything to improve off the top of my head. It is not the cheapest solution out there, but I think they have every right to charge a bit of a premium because it is a premium service. It is not particularly more expensive than other options. Of course, it is more expensive than doing it in-house, but it works well, and you need it to work. I cannot really think of anything which I feel is lacking right now. German compliance and German payroll are complicated. We have run into some issues before, but I struggle to say if this is really Deel-related or if it is just the general issues with the system. Deel has always been very helpful in sorting it out.
The risk assessment process could be improved because, as a billing manager on a contractual agreement, I was flagged as high risk during onboarding, and it took several months to resolve with limited transparency and guidance on how to address the issue. The resolution ultimately required adjusting my job title, which highlights the need for clearer criteria and more proactive support during risk evaluations.
Billing Specialist at a tech vendor with 51-200 employees
Real User
Top 20
Apr 1, 2026
While Deel has been very helpful for managing global payroll and contractors, there are a few areas where the platform could be improved. One improvement would be enhanced reporting and analytics capabilities. More customizable reports and deeper insights into payroll data, contractor costs, and workforce trends would help organizations make better strategic decisions.
I have encountered a few challenges with the Employer of Record aspect, mainly limited visibility into employee pay. A pay approval feature before generating final invoices would be helpful. Our primary pay-related issues have occurred during offboarding and when navigating leave of absence or true-up pay. On the reporting side, Deel has made significant improvements. However, reporting remains challenging because we manage Contractors, Employer of Record employees, and global payroll employees. Being able to generate a single pay report for all three employee types would be extremely valuable and is currently my biggest challenge with Deel.
Deel can be improved because it offers so many features, and sometimes this can be a bit overwhelming. Trying to find a particular feature can be a bit difficult, but that is just because Deel offers so many amazing features. I find the on-demand payroll feature overly complicated. If you want to add a one-off payment to someone's payroll, the process feels convoluted, and that could definitely be improved and streamlined to make it easier to add things such as a one-off bonus.
One area for improvement in Deel is its user interface and navigation. At times, it can feel overwhelming—especially for new users—due to the number of tabs and settings, which can slow down simple tasks or cause confusion.
For background checks, Deel typically indicates a turnaround time of around 10 days once all requirements are completed. However, in our experience, the process often exceeds this timeframe, resulting in delays in receiving reports. Improving and shortening this turnaround time would be highly beneficial. Delivering results within the expected timeframe (ideally 10–11 days or less) would help us meet audit and documentation requirements, as all onboarding documents must be completed within the employee’s first month.
For reporting, I would say that is the only thing I think Deel can be improved at. We would love to do reporting more efficiently within the tool. For example, for employee reporting, to collect all the data that we have for employees into Deel and for payroll purposes.
Deel has a lot of features, but I am not sure if we have been using it to its full potential. Some features are paid, and I understand that is how it works as a SaaS platform. It could be improved by having someone more in touch with clients to understand our current needs concerning feedback, one-on-one meetings, and to know about the tools we are not using yet and how Deel can solve other issues that we currently face in the company. The interface and support have been great. We have been able to receive the help we need. Pricing could be a little more affordable for smaller companies, so that is a comment I can leave.
Deel needs to work on their customer service and reach out. Fortunately, that has been the biggest struggle. Other than that, everything has been good.
Deel offers a centralized platform for contract and payroll management, global hiring without local entities, making international workforce operations efficient and compliant.Deel streamlines international HR processes with features for contract management, payroll efficiency, and benefits handling, allowing organizations to hire worldwide without establishing local entities. Its Employer of Record services and HR tool integrations support global workforce management. Despite its benefits,...
Deel can be improved as there are still quite a lot of bugs on the system, which I raise with my account manager. While they are dealt with really well, it would be great to reach a stage where I am not having to constantly raise issues or feature requests and have it all done more seamlessly.
Deel can be improved, especially since their reporting is not the greatest. If they could upgrade that to where we can build the reports that we need, it would be helpful. I would also like to add that sometimes the platform is very slow because everyone is on it, so if speed could be increased, that would be great.
There are a few areas where Deel could improve. Integrations with tools like accounting or HR systems could be deeper and more seamless, as some data still requires manual syncing. Additionally, reporting could be more flexible and customizable for finance and audit needs. These gaps are manageable but add extra steps to day-to-day operations.
Some parts of the platform can still be improved. For example, when there is a launch of new areas of the platform, I would be happy if there would be a short video explaining how to use the new platform and to be able to understand more features that are being applied into the system from time to time.
As such, I do not feel there is much room for improvement, as there is a chance for very much improvement, but in my case, it is working very smoothly and seamlessly. One thing I would like Deel to introduce is much more conversational sales support; for example, if I am writing to a support system, the query should be automatically passed to the correct representative with the help of AI. If a query is related to payroll, it should be automatically tagged to a payroll specialist, with the help of the AI.
While Deel is a great tool, there is definitely room for improvements. I believe the Performance module should be upgraded to support diverse input types such as multi-select checklists or rank-order questions with conditional logic, rather than just basic scales and paragraphs, because that approach would allow for more objective and data-driven competency mapping across global teams.
Deel could improve by ensuring that invoices arrive directly as requested so that payment can be made on time. The invoices need to arrive on schedule because it shows all the time that we are late with payments, but if the local invoice is not received through Let's Deel Colombia, payment cannot be made. I hope Deel can solve that communication between them or provide a solution on how to activate that automatically on the platform, which would help make invoicing a more automatic process.
With some of the updates, there are sometimes bugs that we face, so checking some of the updates from the user perspective could work the best. I remember there were some updates with approving expenses, and I think they also integrated AI within it. Before I approve some of the expenses, AI reads all of the documents that people have usually submitted. If it is in a different currency or a different language, then Deel flags it, and it is not really visible from my end. We have had a couple of cases when some of the expenses were pending for a couple of months due to that factor, so I think that is quite an important thing to pay attention to. All of those bugs that come with updates lower the overall experience, and the pricing might be quite expensive for some companies in Europe. Overall, it is within our budget usually. I know that Deel EOR is a little bit more pricey than onboarding average contractors, but it makes sense in the end of the day. This decision is not really from my perspective, so I cannot really comment more on this.
There are some minor things that I am looking forward to seeing improved in Deel, such as employment types. For example, I hire a lot of interns and there isn't a specific employment type for intern. There are employment types for direct employee, contractor and similar, but nothing for interns. There is a way to work around it by saying an intern is actually a direct employee and then implementing a custom field, but it would be really good if there was a general field to recognize interns as a part of the workforce. That is something that comes to mind. I think there are still some things that Deel will improve over time and then I will be happy to give it a 10 out of 10. Given the fact that it is still a fairly new HRIS system, there are minor improvements that can be made from that perspective of purely admin work, for example, correcting data in the fields once you import them when changing a salary. If I input one salary incorrectly, I need to import another line. I cannot just correct the previous field, which some of the other HRIS systems allow. This way, on one hand I have full tracking of all the logs so I am not missing if someone corrected something or did any changes, but on the other hand, it also remains visible in the logs. Even if it is a small human error, there is no way to make it very well structured and polished when I am drawing, for example, a historical report of all the salary changes. Such things are minor improvements that I believe would come over time. Once those are implemented, it would be a 10 out of 10.
The only major complaint I have had is that sometimes there is a really long wait before you can talk to an HR rep or an account manager. The system indicates where you can schedule someone on their calendar app, and sometimes it will be over a week before you can actually talk to somebody. I do not prefer that approach. I usually end up emailing the person instead and then trying to resolve it via email before I even have the calendar appointment.
Deel can be improved in such a way that I am able to connect to customer service faster because usually it just directs me to an AI, which sometimes isn't really that helpful. It's not a big thing because I'm able to connect to the customer service within five minutes, but sometimes the AI is just a blocker. Regarding needed improvements, there was one feature where Deel removed their ability to get an advanced payment within the week, which was really helpful to my Filipino contractors because sometimes people get their budget tightened. They could get the pay a few days before the actual pay, but now the feature is gone, and I don't know why. It was really helpful back then, and it's just sad that it's gone now.
Regarding how Deel can be improved, it is a good question because I feel that Deel performs absolutely well. I have no specific suggestions that could make my experience with Deel even better. I would encourage Deel to continue being great.
A minor point that could be optimized would be the speed of the interfaces and the application, for it to be even faster than today and more fluid.
Deel updates their design and website quite frequently, which I understand is for the sake of improving user experience, but sometimes it is really hard to find something you have been looking for. They change places all the time, but you have to be a very active user. If you are just a light user, such as checking for some information, you might get lost at some point. However, if you are a regular user of the platform, you can navigate through this.
I find that the visa processes are lengthy. I understand this is the case everywhere, but I would appreciate improvements.
For improvement with Deel, the focus is on the entity side, as we have experienced some delays regarding the entity setup, with the actual timeline being far from what they provided. I think they could improve their timelines and be more proactive with assistance regarding Deel maintenance and setup. Another area for improvement could be invoicing. Recently, we have had a lot of issues regarding the invoices we received from Deel, and I raised many concerns and tickets about these incorrect invoices, along with delays regarding refunds, which also need improvement.
I think Deel could improve by making the platform more customizable and expanding coverage to more immigration policies, such as Singapore. We currently worked with a customer service manager at Deel as we were supposed to onboard an EOR from Singapore. However, there were limitations from Deel itself regarding how they manage the payroll system and the onboarding system in Singapore. I hope Deel could expand to provide more services in countries with very strict immigration policies or laws for EORs.
Deel can be improved in several areas. In some countries, the support response time is limited and takes longer to reply to our tickets. Additionally, in some countries, recurring issues occur with journals where instructions are not always followed correctly.
Not much, the only thing I would say is that Deel could improve its support function. People are generally really nice, but sometimes you get mixed messages from different teams and support. Focusing on more training for the support agents would be beneficial because some agents are amazing and really know what they're doing, but others could use the improvement.
Pay attention to and review the service catalog since some services may come at an additional price. When responsibilities move from one person or team to another, the handover should be handled smoothly, as we saw some small issues there, indicating this could be improved.
Deel is a very big system and sometimes it becomes a bit too big. Being able to customize it more from what each company actually needs would improve it because then it would be easier to use. We wouldn't have to add a huge module every time we want to expand the system, and instead being able to just add one specific feature would help a lot.
I would like to see improvements in the user interface because it could be hard to find things and navigate.
I cannot think of anything to improve off the top of my head. It is not the cheapest solution out there, but I think they have every right to charge a bit of a premium because it is a premium service. It is not particularly more expensive than other options. Of course, it is more expensive than doing it in-house, but it works well, and you need it to work. I cannot really think of anything which I feel is lacking right now. German compliance and German payroll are complicated. We have run into some issues before, but I struggle to say if this is really Deel-related or if it is just the general issues with the system. Deel has always been very helpful in sorting it out.
I think Deel can be improved with quicker support when we open email requests.
The risk assessment process could be improved because, as a billing manager on a contractual agreement, I was flagged as high risk during onboarding, and it took several months to resolve with limited transparency and guidance on how to address the issue. The resolution ultimately required adjusting my job title, which highlights the need for clearer criteria and more proactive support during risk evaluations.
While Deel has been very helpful for managing global payroll and contractors, there are a few areas where the platform could be improved. One improvement would be enhanced reporting and analytics capabilities. More customizable reports and deeper insights into payroll data, contractor costs, and workforce trends would help organizations make better strategic decisions.
I have encountered a few challenges with the Employer of Record aspect, mainly limited visibility into employee pay. A pay approval feature before generating final invoices would be helpful. Our primary pay-related issues have occurred during offboarding and when navigating leave of absence or true-up pay. On the reporting side, Deel has made significant improvements. However, reporting remains challenging because we manage Contractors, Employer of Record employees, and global payroll employees. Being able to generate a single pay report for all three employee types would be extremely valuable and is currently my biggest challenge with Deel.
Deel can be improved because it offers so many features, and sometimes this can be a bit overwhelming. Trying to find a particular feature can be a bit difficult, but that is just because Deel offers so many amazing features. I find the on-demand payroll feature overly complicated. If you want to add a one-off payment to someone's payroll, the process feels convoluted, and that could definitely be improved and streamlined to make it easier to add things such as a one-off bonus.
One area for improvement in Deel is its user interface and navigation. At times, it can feel overwhelming—especially for new users—due to the number of tabs and settings, which can slow down simple tasks or cause confusion.
I think Deel can be improved as it is a bit costly. Perhaps making it cheaper would be beneficial. Otherwise, Deel is very intuitive.
For background checks, Deel typically indicates a turnaround time of around 10 days once all requirements are completed. However, in our experience, the process often exceeds this timeframe, resulting in delays in receiving reports. Improving and shortening this turnaround time would be highly beneficial. Delivering results within the expected timeframe (ideally 10–11 days or less) would help us meet audit and documentation requirements, as all onboarding documents must be completed within the employee’s first month.
For reporting, I would say that is the only thing I think Deel can be improved at. We would love to do reporting more efficiently within the tool. For example, for employee reporting, to collect all the data that we have for employees into Deel and for payroll purposes.
Deel has a lot of features, but I am not sure if we have been using it to its full potential. Some features are paid, and I understand that is how it works as a SaaS platform. It could be improved by having someone more in touch with clients to understand our current needs concerning feedback, one-on-one meetings, and to know about the tools we are not using yet and how Deel can solve other issues that we currently face in the company. The interface and support have been great. We have been able to receive the help we need. Pricing could be a little more affordable for smaller companies, so that is a comment I can leave.
Deel needs to work on their customer service and reach out. Fortunately, that has been the biggest struggle. Other than that, everything has been good.
Deel can be improved by providing notifications of time-off requests. This may be a setting in Deel, but I have been unable to find it.