

Datadog and PRTG Enterprise Monitor compete in the monitoring software segment. Datadog appears to have the upper hand due to its advanced features and hosted solutions that don't rely on user infrastructure.
Features: Datadog offers intuitive usage, extensive integrations, and visually appealing dashboards. It handles large data volumes in a hosted format and provides comprehensive logging support for AWS services. PRTG Enterprise Monitor is known for its SNMP functionality, easy setup and agentless operation allowing real-time monitoring across various network devices.
Room for Improvement: Datadog could enhance performance with older data access, real-time resource usage insights, and improve its query language. Its on-premise version is also noted for upgrade complexity. PRTG Enterprise Monitor can improve through better integrations, more customization options, and enhanced automation features to minimize manual setup.
Ease of Deployment and Customer Service: Datadog supports private, public, and hybrid cloud models, though its cost structure can be complex with occasionally inconsistent support. PRTG Enterprise Monitor primarily operates on-premises, complicating cloud deployments, yet offers excellent customer service with real-time support and efficient response processes.
Pricing and ROI: Datadog's pricing is complex and unpredictable; its module-based pricing can appear expensive but offers significant ROI through efficiency and performance improvements. PRTG Enterprise Monitor is more affordable with a licensing model based on interfaces and sensors, which benefits organizations with smaller scale requirements.
| Product | Market Share (%) |
|---|---|
| Datadog | 2.4% |
| PRTG Enterprise Monitor | 0.6% |
| Other | 97.0% |


| Company Size | Count |
|---|---|
| Small Business | 80 |
| Midsize Enterprise | 46 |
| Large Enterprise | 99 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.
Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.
What are Datadog's Key Features?In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.
PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.
PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.
What are the key features of PRTG Enterprise Monitor?Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.
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