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Data Cloud vs Sage CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Data Cloud
Ranking in CRM
36th
Average Rating
9.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Sage CRM
Ranking in CRM
27th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the CRM category, the mindshare of Data Cloud is 0.0%, up from 0.0% compared to the previous year. The mindshare of Sage CRM is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

EK
Unifying data across product lines reveals synergies for strategic insights
The strong side of Data Cloud ( /products/data-cloud-reviews ) is its customizability. We unify data from different product lines to achieve synergy KPIs. For example, three product lines each offer different solutions but serve the same customers. Different teams speak with various stakeholders within the same account. Data Cloud allows management to see synergies between different pipeline opportunities and gather insights on a higher level.
Samuel Benavides - PeerSpot reviewer
Useful employee and client monitoring, reliable, and good online support database
I would encourage people to use this solution. Sage CRM is effective because it allows for all communication, transactions, cases, opportunities, and leads to be accessed by team members. This means that even if an individual is absent, the team can still respond to clients, customers, or suppliers in a timely manner. As a result, there is a high level of efficiency in decision-making and time management with the use of CRM. It is highly flexible. I rate Sage CRM an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate my experience with Data Cloud a nine out of ten."
"It has been helpful for opportunity management and lease management."
"We have found the solution to be stable."
"The part I like the most is the reporting."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."
"The solution's technical support is fast to respond."
"Sage CRM is flexible, customizable, and user-friendly."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
 

Cons

"Customizability is both an advantage and a disadvantage. While it provides a suitable solution with many pieces to integrate, it also adds complexity."
"Its user interface could be better."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
"I would like Sage to improve their UI."
"With regards to monitoring the transaction with alerts, it could be better."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"Sage CRM doesn't have a dashboard for dynamic reporting."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."
 

Pricing and Cost Advice

Information not available
"We pay for eight core modules and 20 user licenses and this costs us $1500 per year."
"We have a yearly license."
"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."
"The product is expensive."
"From an African perspective, the solution is relatively expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
27%
Government
13%
Financial Services Firm
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Data Cloud?
Customizability is both an advantage and a disadvantage. While it provides a suitable solution with many pieces to integrate, it also adds complexity. It's like a puzzle with tens of thousands of p...
What is your primary use case for Data Cloud?
We unify data from different product lines to achieve synergy KPIs. For example, three product lines each offer different solutions but serve the same customers. Different teams speak with various ...
What advice do you have for others considering Data Cloud?
I rate my experience with Data Cloud a nine out of ten. The only improvement necessary concerns the complexity associated with customizability.
What do you like most about Sage CRM?
The solution's technical support is fast to respond.
What needs improvement with Sage CRM?
The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Information Not Available
Avis, Fuji Xerox, Formula 1
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