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Data Cloud vs Sage CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Data Cloud
Ranking in CRM
36th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Sage CRM
Ranking in CRM
28th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the CRM category, the mindshare of Data Cloud is 0.1%, up from 0.0% compared to the previous year. The mindshare of Sage CRM is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

LT
Complex setup process impacts functionality and requires improvement
From my experience as a VP of sales, I was not involved directly with development and configuration, but every time I need some change in our strategy and data, it takes a lot of time from our development team or technical team to implement this change. It is not easy to add columns or information in the reports or in the information that I gathered from Data Cloud. It takes a lot of time, and it was not exactly what I was expecting. I had a project that required changing the views that I need from my team, and it took two to three months to make the change. It was just a simple click of a button and adding some information, so what I was expecting to take one or two weeks took three months. It was very complicated to implement in the beginning, and it took a lot of time. It is a very good product, but it is very complex to implement, change, develop, and integrate.
AkinolaOni - PeerSpot reviewer
A CRM with strong reporting features that we use across several departments at my organization
We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues where systems sometimes don't talk to each other. Other than that, I would like Sage to improve their UI.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We never had a problem with stability."
"I rate my experience with Data Cloud a nine out of ten."
"The part I like the most is the reporting."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"We have found the solution to be stable."
"The solution's technical support is fast to respond."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."
"It has been helpful for opportunity management and lease management."
"Sage CRM is flexible, customizable, and user-friendly."
 

Cons

"Customizability is both an advantage and a disadvantage. While it provides a suitable solution with many pieces to integrate, it also adds complexity."
"It is a very good product, but it is very complex to implement, change, develop, and integrate."
"Its user interface could be better."
"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."
"I would like Sage to improve their UI."
"Sage CRM doesn't have a dashboard for dynamic reporting."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"With regards to monitoring the transaction with alerts, it could be better."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
 

Pricing and Cost Advice

Information not available
"We pay for eight core modules and 20 user licenses and this costs us $1500 per year."
"The product is expensive."
"From an African perspective, the solution is relatively expensive."
"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."
"We have a yearly license."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
28%
Government
11%
Manufacturing Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Data Cloud?
From my experience as a VP of sales, I was not involved directly with development and configuration, but every time I need some change in our strategy and data, it takes a lot of time from our deve...
What is your primary use case for Data Cloud?
I am in charge of a sales area here. We integrate with some contact centers as a service tools, but we provide solutions for contact centers. We cannot contact centers as a service more than call c...
What advice do you have for others considering Data Cloud?
We are competing with AudioCodes. We are a software provider. We are evaluating the new CRM for our company right now. We use a local provider for CRM, and we are looking for another solution right...
What do you like most about Sage CRM?
The solution's technical support is fast to respond.
What needs improvement with Sage CRM?
The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Information Not Available
Avis, Fuji Xerox, Formula 1
Find out what your peers are saying about Data Cloud vs. Sage CRM and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.