Try our new research platform with insights from 80,000+ expert users

BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
200
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (3rd)
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.6%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete4.6%
BlackBerry Cylance Cybersecurity1.1%
Other94.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Vidya Shree - PeerSpot reviewer
Easy to manage, zero-trust option and supports both Linux and macOS
SentinelOne supports both Linux and macOS. All SentinelOne features were equally supported across Windows, Linux, and Mac, whereas CrowdStrike was more heavy on the Windows side. They did not support all features on Linux. The Singularity console provides a unified view. But we already had similar dashboards available to the ones we had engineered ourselves. So it's not a deal-breaker. For us, it was about supporting multiple operating systems. That was more important. So, these dashboards we have are third-party tools integrated with SentinelOne.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The solution is easy to deploy."
"It does a good job of protecting us."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"One of the best features of the solution is that it's easy to deploy."
"​Centralized dashboard online which can be used for managing a huge product."
"The product can scale as needed."
"Malware detection is valuable."
"SentinelOne offers several valuable features for threat detection and response."
"The solution has helped reduce our alerts."
"They provide a map, a process tree, and that is pretty good for analysis."
"We are freeing up our resources and our security analysts' time to focus on the most critical threats to our landscape by not having to chase down false positives."
"SentinelOne Singularity Complete stands out for its threat-hunting abilities and the agility of its agents in detecting malicious content across our gateways and endpoints."
"It is great for security monitoring and blocking when needed."
 

Cons

"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"It should have better support for Windows and Mac."
"It is hard to manage."
"CylancePROTECT's dashboard could be more user-friendly."
"The security scripting needs improvement. It needs deeper security for scripting."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The solution needs better dashboards that are easier to use."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"One disadvantage of SentinelOne Singularity Complete is that the agent doesn't auto-update, and my company found it more complicated than usual to get the agent updated and keep it updated."
"They should train their own people so that they can train us better. The theory is good."
"The solution needs better reporting on new threats and malware. The reporting is present, but I can't find the information easily."
"While SentinelOne Singularity Complete effectively visualizes security data across our solutions, requiring extensive manual effort for analysis limits its effectiveness. I would therefore rate it a seven out of ten."
"Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed."
"The delay in updating inventory is ten minutes. If it can be improved, it will help a lot."
"The most difficult part of using Singularity Complete is logging in, as they often update the management console."
"We ran into production issues related to CPU utilization on Linux endpoints. Our production environment's performance got degraded like anything."
 

Pricing and Cost Advice

"CylancePROTECT is an affordable solution."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The license price for this solution could be better. It's on the expensive side."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"It's not so heavily priced; rather, it's average and decent."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The pricing was very similar in terms of its competitors, but I believe SentinelOne's capability and willingness to attract new business allowed us to save some extra money."
"The pricing is comparable with other vendors but some customers find it a bit costly."
"While SentinelOne Singularity Complete carries a higher price tag than some endpoint security solutions, customers find its robust features and return on investment justify the cost."
"I believe the retail pricing, or MSRP, is a bit high."
"When we were checking out different platforms, we did get a price from Microsoft, and it was unreasonable. SentinelOne was definitely reasonable and worth the money."
"The larger count you have, the deeper discount you will receive in your contract."
"The solution's pricing is not too bad for what it's offering, like the documentation that comes with it."
"I found the pricing for SentinelOne Singularity Complete reasonable."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
867,676 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
11%
Government
7%
Comms Service Provider
6%
Computer Software Company
19%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise44
Large Enterprise74
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

Blackberry Protect
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.