BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

BlackBerry and SentinelOne are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #30 with an average rating of 8.3, while SentinelOne is ranked #3 with an average rating of 8.7. BlackBerry holds a 1.1% mindshare in EPP, compared to SentinelOne’s 4.7% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 97% of SentinelOne users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

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2,511 Comparison Views

85% willing to recommend

SentinelOne Singularity Com...

Read 200 SentinelOne Singularity Complete reviews

20,980 Views
11,539 Comparison Views

97% willing to recommend

BlackBerry Cylance Cybersec...

SentinelOne Singularity Com...

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Executive SummaryUpdated on Jul 27, 2025

SentinelOne Singularity Complete and BlackBerry Cylance Cybersecurity are two prominent players in the cybersecurity market, focusing on endpoint protection solutions. Based on features, SentinelOne seems to have an advantage due to its rollback capabilities which offer enhanced security effectiveness.

Features: SentinelOne Singularity Complete is distinguished by its rollback functionality, enabling rapid reversing of ransomware, and its automated threat detection and remediation using active EDR. Its combination of AI-driven behavioral analysis provides users with comprehensive threat intelligence. BlackBerry Cylance Cybersecurity's key features revolve around its AI and machine learning-based virus protection, which is known for its proactive threat detection, and it offers minimal resource usage which ensures smooth device performance. It also includes script blocking to prevent unauthorized applications.

Room for Improvement: SentinelOne users have suggested the need for better reporting capabilities, enhanced alert management, and UI customization to improve intuitiveness. The complexity of update management and whitelisting is also noted. BlackBerry Cylance Cybersecurity users highlight the need for improved detection accuracy, enhancements to the user interface, and more detailed event information to enrich user experience.

Ease of Deployment and Customer Service: SentinelOne Singularity Complete offers flexible deployment options across private, public, and hybrid clouds, appealing to a diverse range of users. Users appreciate its knowledgeable customer service, though some report slower support response times. BlackBerry Cylance Cybersecurity provides on-premises and cloud deployment models, and its technical support is generally considered fast and helpful, though it occasionally struggles with complex queries.

Pricing and ROI: SentinelOne Singularity Complete is perceived as competitively priced, offering significant ROI by reducing incident response time and enhancing endpoint protection. Its higher initial cost is justified by the broader security features provided. BlackBerry Cylance Cybersecurity's pricing aligns with other EDR solutions, although it is slightly higher than some alternatives. The AI-driven threat detection contributes positively to its ROI by reducing successful attack frequencies, despite the additional cost.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete Report (Updated: September 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

30th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

SentinelOne Singularity Com...

Ranking in Endpoint Protection Platform (EPP)

3rd

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

200

Ranking in other categories

Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (3rd)

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.3% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.7%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
SentinelOne Singularity Complete	4.7%
BlackBerry Cylance Cybersecurity	1.1%
Other	94.2%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Daniel Giacomelli

Security and Compliance at a outsourcing company with 1,001-5,000 employees

Strengthens cross-platform threat response while supporting audit compliance and log integration

The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Application Guard and ByteGuard are useful features."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

"The initial setup of CylancePROTECT is very easy."

"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."

"It provides good insight into the programs, applications, or websites that may need attention."

"A user can continue to add endpoints and the solution will continue to perform well."

"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."

"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."

More BlackBerry Cylance Cybersecurity pros

"The 365 management and analytics from the cloud is another great feature."

"It protects your machine, and it does an excellent job using AI to determine an attack and stop the attack. Its most powerful feature is prevention, and it can unwind ransomware activity as well. So, it is a really useful product in that sense."

"The most valuable feature of Singularity Complete is the Ranger function."

"The tool's most valuable feature is Vigilance Respond Pro monitoring. You don't have to have a dedicated SOC and worry about staffing."

"One of the features that convinced us to adopt SentinelOne was that the solution can recognize and respond to attacks with or without a network connection. That is very important."

"It identifies what applications are vulnerable. If I go to the applications, such as Adobe Photoshop or Adobe Reader, I can see our current list of vulnerabilities: How many are vulnerable and how many need to be updated with patching. One of the most valuable aspects is the ease of finding specific vulnerabilities."

"I really like the storyline feature."

"We have had very few false positives or false negatives, which allows our analysts to focus on their work instead of dealing with noise."

More SentinelOne Singularity Complete pros

Cons

"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."

"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."

"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."

"CylancePROTECT's dashboard could be more user-friendly."

"The user interface is outdated."

"The OPTICS component could be made more user-friendly with respect to giving people more information."

More BlackBerry Cylance Cybersecurity cons

"I would like to see category-based web filtering."

"I rate Singularity Cloud Workload Security's stability a four out of ten."

"They need to improve how we install the software."

"The stability of SentinelOne should be improved."

"The documentation provided for implementation is not adequate and has caused us challenges."

"My biggest complaint is that when you're logged into the console there is the Help section where you can review all the documentation. But when you log in to the support portal, there is documentation there as well. They need to sync those two into one place so that I don't have to search in two different locations for an answer."

"It's good on Linux, and Windows is pretty good except that the Windows agents sometimes ask for a lot of resources on the endpoints. That could be in the fine-tuning for scanning. In Mac, they are complaining about the same problems, that it's using a lot of resources, but that could also be that we have to configure what it is scanning and what it should not scan. Currently it scans everything."

"We have had one or two occasions when we had to roll back off our Windows machine. Then, we had an issue with SentinelOne where we couldn't let the client make contact with the cloud service anymore. Therefore, the integration with the Windows Service Recovery could be improved in the future."

More SentinelOne Singularity Complete cons

Pricing and Cost Advice

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"CylancePROTECT is an affordable solution."

"This cost of the license is approximately $5 USD monthly per user."

"I think that the price we are paying is good for what it is."

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"The tool is not that expensive."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"The pricing level for this service and application was very interesting for us. I don't know exactly what the price was, but apparently it was a big surprise that the SOC was also included in our pricing model."

"SentinelOne is more affordable than some competing products, and it's not overly expensive for what you're getting."

"It is very competitive with other solutions that are on the market. At least the last time we renewed, it was very competitive."

"SentinelOne Singularity Complete can be expensive for the SMB market but is suitable for enterprise-level organizations."

"It's around $8 per client per month."

"The pricing is on the higher end, making it less suitable for small or medium-sized businesses and perhaps not the ideal fit for the public sector where budget constraints may be more pronounced."

"The licensing is convenient, straightforward, and very clear."

"The pricing for SentinelOne Singularity Complete is competitive."

More SentinelOne Singularity Complete pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Government

Comms Service Provider

Computer Software Company

18%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	82
Midsize Enterprise	45
Large Enterprise	76

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

Cortex XDR by Palo Alto vs. Sentinel One

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Which is better - SentinelOne or Darktrace?

Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...

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What do you like most about SentinelOne Singularity?

The Ranger feature is valuable.

See all answers

Comparisons

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 12% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 11% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

More BlackBerry Cylance Cybersecurity Competitors

CrowdStrike Falcon vs SentinelOne Singularity Complete

Compared 5% of the time

Microsoft Defender for Endpoint vs SentinelOne Singularity Complete

Compared 4% of the time

Trellix Endpoint Security Platform vs SentinelOne Singularity Complete

Compared 4% of the time

Darktrace vs SentinelOne Singularity Complete

Compared 4% of the time

Cortex XDR by Palo Alto Networks vs SentinelOne Singularity Complete

Compared 3% of the time

More SentinelOne Singularity Complete Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

October 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

SentinelOne Singularity Complete

October 2025

Download SentinelOne Singularity Complete product report

Also Known As

Blackberry Protect

Sentinel Labs, SentinelOne Singularity

Overview

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.

SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.

What are the key features of SentinelOne Singularity Complete?

Rollback Feature: Enables restoration of affected systems to a healthy state after an attack.
Ransomware Protection: Advanced mechanisms to prevent and mitigate ransomware threats.
Machine Learning and AI: Utilizes cutting-edge technology for precise threat detection and response.
Seamless Integration: Works well with third-party tools for enhanced endpoint protection.
Real-Time Protection: Proactively defends against advanced threats with minimal delays.

What benefits and ROI should users consider?

Reduced False Positives: Accurate threat detection limits operational disruptions.
Efficient Endpoint Protection: Ensures security with low system impact.
User-Friendly Experience: Simplified management and ease of use aid productivity.
Deep Forensic Analysis: Assists in effective threat investigation and response.
Cost-Effective Security: Positions as a worthwhile alternative to traditional antivirus solutions.

Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.

SentinelOne

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

September 2025

Free Report: BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

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