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BlackBerry Cylance Cybersecurity vs ESET Endpoint Protection Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
105
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Advanced Threat Protection (ATP) (19th), Anti-Malware Tools (8th)
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.1% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.7%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.4%
ESET Endpoint Protection Platform2.7%
BlackBerry Cylance Cybersecurity1.3%
Other92.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, collecting relevant indicators such as hashes, IP addresses, or domains efficiently and can detect and block malicious attacks with firewalls."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"The interface is easy to use and it is more up to date than our previous solution."
"Best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"Has great threat detection capabilities."
"Automation and playbooks have helped me significantly, as Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, efficiently detecting and blocking malicious attacks with firewalls while eliminating workload and speeding responses for next-generation operations."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"The Application Guard and ByteGuard are useful features."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"The solution is pretty easy to scale."
"The solution is stable."
"The product offers great reporting tools"
"The pricing is reasonable."
"The maintenance is easy."
"This solution blocks the brand new malware threats."
"There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good."
"It's easy to set up and quick to deploy."
"It can scale as well."
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
 

Cons

"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"The solution lacks real-time, on-demand antivirus."
"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"There are a large number of false positives."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The initial deployment was quite complicated."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The solution needs better dashboards that are easier to use."
"The integration capabilities might be lacking a bit."
"The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers."
"The migration between on-prem and cloud has room for improvement."
"The tool needs to explore security possibilities to secure iOS and Mac devices."
"While it is cheap, ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"The product should provide a one-click option to renew the licenses."
"Data Leak Protection is is what we are searching for at the moment. It is not included with ESET."
 

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is an expensive solution."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"This is an expensive solution."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"It has a yearly renewal."
"I feel it is fairly priced."
"It's about $55 per license on a yearly basis."
"The license price for this solution could be better. It's on the expensive side."
"We would just add more if there are new users, but right now you just need one license for per user."
"The product cost is about $5, per user, per month."
"I think that the price we are paying is good for what it is."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The tool is not that expensive."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"I think it's available for a pretty fair price. If you know how to use it, then it's a very fair price for what you get."
"Pricing for ESET Endpoint Security could be lower because here in Hungary, it's expensive."
"For 200 or so users, it might cost around $10,000 or so. That is for a first-time purchase. A renewal may come in at $7,000 to $8,000, or around 20% to 30% less. This is a rough estimate of what to expect."
"It probably is less expensive than Sophos."
"I rate the product's price as seven or eight on a scale of one to ten, where one is cheap, and ten is expensive."
"The price of the solution is reasonable compared to competitors."
"ESET is cheap."
"This is not an expensive product."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
Comms Service Provider
6%
Comms Service Provider
15%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise21
Large Enterprise47
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise18
Large Enterprise21
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is...
What needs improvement with ESET LiveGuard Advanced?
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to ado...
What is your primary use case for ESET LiveGuard Advanced?
We are a company that provides IT support to clients, so we use ESET Endpoint Protection Platform every day. Currentl...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. ESET Endpoint Protection Platform and other solutions. Updated: February 2026.
882,886 professionals have used our research since 2012.