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BlackBerry Cylance Cybersecurity vs ESET Endpoint Protection Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Advanced Threat Protection (ATP) (18th), Anti-Malware Tools (8th)
 

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.6%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.5%
ESET Endpoint Protection Platform2.6%
BlackBerry Cylance Cybersecurity1.3%
Other92.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are incident creation, policy-based protection, IP whitelisting, and device encryption. These are beneficial for endpoint and server security."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"It integrates well into the environment."
"Has great threat detection capabilities."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"The product's initial setup phase is very easy."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"The best feature of Cortex XDR by Palo Alto Networks is that it collects logs from different sections such as the endpoint, the network, and the cloud, making it easy to investigate alerts, collect some of the investigation packages related to the infected machines, and provide live response."
"It is extremely simple to manage and deploy."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"It does a good job of protecting us."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The solution is pretty easy to scale."
"The deployment of updates is easy."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"Technical support has been very good. They are helpful and responsive."
"In terms of the current global landscape, it is a great solution."
"For organizations with budget constraints that need a reliable solution, ESET Endpoint Protection Platform is an excellent choice."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"The stability is great."
"The solution offers impressive advanced protection."
"The product is quite affordable."
"The solution is easy to install and configure."
 

Cons

"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"There's room for improvement with Mac device installations, which can be challenging."
"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"They could improve on the false positives, reporting and whitelisting features."
"The solution needs better dashboards that are easier to use."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"ESET Endpoint Antivirus can improve by having better EDR intelligence and automation. The EDR still needs lots of human interpretation. It can be better if add more intelligence to the EDR part of the endpoint protection."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"In terms of areas for improvement, I didn't see any from ESET Endpoint Security because what's important is that it works as an antivirus solution. I do find its pricing expensive here in Hungary, so if the price could be lower, that would be good. ESET Endpoint Security is an antivirus, so it only needs to stop the virus. If it had other features, I wouldn't need it. Every program or solution has specific functions and in this case, ESET Endpoint Security is worth it as an antivirus, though in the next release of the solution, it would be better if there's some improvement in its antivirus database."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"I don't know if it's possible but I'm always looking for better protection."
"I think that ESET is a little too heavy on the CPU."
"The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints."
"The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware."
 

Pricing and Cost Advice

"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"Cortex XDR’s pricing is very reasonable."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"I don't like that they have different types of licenses."
"It has reasonable pricing for the use cases it provides to the company."
"I feel it is fairly priced."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"The tool is not that expensive."
"The monthly fee is $55 USD per user."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The product cost is about $5, per user, per month."
"We pay our license on a yearly basis and have just renewed for two years."
"The solution provides me with competitive pricing."
"This is not an expensive solution."
"There is a license required to use ESET Endpoint Security."
"Pricing for ESET Endpoint Security could be lower because here in Hungary, it's expensive."
"ESET is perfect, if you can afford it."
"I do a two or three-year license for less than $100."
"I pay about $100 a year, so it's really cheap. I'm sure that if I need something else beyond more technical support, I'll need to pay more."
"Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee."
"The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
9%
Manufacturing Company
8%
University
6%
Government
6%
Comms Service Provider
15%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is...
What needs improvement with ESET LiveGuard Advanced?
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to ado...
What is your primary use case for ESET LiveGuard Advanced?
We are a company that provides IT support to clients, so we use ESET Endpoint Protection Platform every day. Currentl...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. ESET Endpoint Protection Platform and other solutions. Updated: March 2026.
884,192 professionals have used our research since 2012.