CylancePROTECT vs ESET Endpoint Security comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between CylancePROTECT and ESET Endpoint Security based on real PeerSpot user reviews.

Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CylancePROTECT vs. ESET Endpoint Security Report (Updated: November 2022).
657,849 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is signature-based malware detection.""appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.""I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see.""The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected.""The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."

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"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT.""I like the AI and mathematical components that they use.""The most functional item that we use is the process to turn off the false flags that it causes.""Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable.""In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful.""The solution is very quick at easily changing the levels of protection for each computer and the server.""Its setup is simple if you have a Windows device; it is executable.""CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."

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"The solution has a very good endpoint feature.""The product is good and has a good interface.""The most valuable feature of ESET Endpoint Security performance.""I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version.""It's scalable.""The most valuable feature of this solution is the ease of use.""Technical support has been very good. They are helpful and responsive.""If it detects ransomware or something, it can isolate that computer."

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Cons
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""The GUI needs improvement, it's not good.""The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product.""This product has issues with the number of false positives that it reports."

More Cisco Secure Endpoint Cons →

"If they can add more features on top of their Persona feature that would be ideal.""The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening.""The initial deployment was quite complicated.""They could improve on the false positives, reporting and whitelisting features.""It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat.""We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard.""The company that sells us the licenses sometimes doesn't know how to do certain things.""While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."

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"It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely.""Probably, if they mix the EDR solution with the antivirus, they would have a better, more cost-effective, solution.""They should focus more on the offline market as well. Everybody is connected nowadays, and they want to do everything via cloud or fast internet connections, however, that's still not possible in many situations.""The integration capabilities might be lacking a bit.""It would be great to have VIP functions added to the solution in a future release.""They should have better support for different languages and auto-upgrading.""We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints.""ESET Endpoint Security lacks some advanced functionalities and features which would be useful to be interconnected with the solutions we use, such as Microsoft 365."

More ESET Endpoint Security Cons →

Pricing and Cost Advice
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • "The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "It's not so heavily priced; rather, it's average and decent."
  • "We pay our license on a yearly basis and have just renewed for two years."
  • "The license price for this solution could be better. It's on the expensive side."
  • "CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
  • "We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
  • More CylancePROTECT Pricing and Cost Advice →

  • "The price could be lower, but it's comparable, as other solutions have a similar price for the same effect."
  • "I think it's available for a pretty fair price. If you know how to use it, then it's a very fair price for what you get."
  • "I pay about $100 a year, so it's really cheap. I'm sure that if I need something else beyond more technical support, I'll need to pay more."
  • "The license is annually, and the price is low compared to competitors."
  • "The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition."
  • "The price is okay and I don't have any issues with it."
  • "The price of the solution is reasonable compared to competitors."
  • "Its price is reasonable."
  • More ESET Endpoint Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is signature-based malware detection.
    Top Answer:Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer:The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer:A user can continue to add endpoints and the solution will continue to perform well.
    Top Answer:I don't have any information in relation to the pricing or the licensing. it's not an aspect of the solution I deal… more »
    Top Answer:Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's… more »
    Top Answer:The price is good when you compare it to other solutions. That said, when the client needs to renew the license for the… more »
    Top Answer:There is no such thing as a 100% secure system. That said, the main problems are coming from the users and how they use… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Blackberry Protect
    Smart Security
    Learn More
    ESET
    Video Not Available
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    Blackberry Protect is a next generation artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats. It uses predictive analysis to quickly and accurately find even the most advanced threats before they ever take place. Blackberry Protect’s cloud-based supercomputer mines hundreds of millions of files from all over the cloud, allowing it to predict and stop any hacker dead in their tracks.

    Blackberry Protect runs on a lightweight agent and requires no internet connection. Instead of taking up massive amounts of computing power, it typically requires less than 1% of a system’s available computing resources. In addition, it only needs to be upgraded if the model is improved, which means that you can run it on your local servers and have constant and uninterrupted access to it.

    Benefits of Blackberry Protect

    Some of the benefits of using Blackberry Protect include:

    • The use of advanced AI analytics to provide extremely fast protection. The solution scans any and all applications that attempt to execute commands in your system. If it determines that the application is a threat, then it will respond to the threatening action within milliseconds. The anti-viral software will cancel or disallow any actions that the application attempts to initiate.
    • Minimizing of potential threats by cutting off the access of unauthorized devices. Blackberry Protect allows users to determine which devices are allowed to run on their network. It enforces the security rules that your system administrators set and denies hackers the ability to penetrate your system through unapproved devices.
    • Uses less computing power while still providing your system with a robust level of protection. Blackberry Protect runs on a lightweight agent that requires you to devote a fraction of the computing power that similar solutions require. This ensures that your system does not have to sacrifice security for processing power.

    Reviews from Real Users

    The Blackberry Protect software stands out among its competitors for a number of reasons. Two major ones are the artificial intelligence and machine learning algorithms that the solution uses to detect and deal with threats and the ability to scale your level of protection according to your needs.

    PeerSpot user Donald D., the owner of Terra Controls, notes the value of having both artificial intelligence and machine learning in a single product when he writes, “The most valuable feature is the AI and ML-based virus protection that does not rely on signature-based detection methods. The way this product works is that it does not go to a central server to pick up the latest virus definitions. Instead, it's a processor-powered search that checks to see if anything out of the ordinary is running on your machine. It looks for anomalies and cancels processes that do not look normal. For example, if a program tries to read the registry and then make a change, but it hasn't been authorized, then it is assumed to be a bad actor and the process is canceled or the action is disallowed.”

    PeerSpot user Orlando B., Head of Systems at SKN Caribecafe Ltda, noted how this program is not a one-size-fits-all solution when he writes, “The solution is very good at quickly and easily changing the levels of protection for each computer and server. It's very easy to control and to see what is happening with each computer. It's very easy to choose which computer I can look at and check.”

    ESET Endpoint Security is a comprehensive multilayered solution, combining machine learning and human expertise to deliver the ultimate in protection. The solution is deployed on endpoint devices to prevent file-based malware attacks, detect malicious activity, and provide the investigation and remediation capabilities needed to respond to dynamic security incidents and alerts.

    The technology, which is based in 30+ years of research and innovation, is constantly adjusting and changing to provide the best balance of detection, low false positives and performance.

    ESET endpoint protection products support all OSes including Windows, macOS, Linux and Android.

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about CylancePROTECT
    Learn more about ESET Endpoint Security
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
    ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Government11%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider13%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Manufacturing Company25%
    Financial Services Firm15%
    Energy/Utilities Company10%
    Healthcare Company10%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider14%
    Manufacturing Company8%
    Government8%
    REVIEWERS
    Non Tech Company11%
    Financial Services Firm11%
    Media Company7%
    Retailer7%
    VISITORS READING REVIEWS
    Comms Service Provider25%
    Computer Software Company20%
    Educational Organization5%
    Retailer5%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business58%
    Midsize Enterprise14%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise53%
    REVIEWERS
    Small Business65%
    Midsize Enterprise17%
    Large Enterprise18%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise21%
    Large Enterprise42%
    Buyer's Guide
    CylancePROTECT vs. ESET Endpoint Security
    November 2022
    Find out what your peers are saying about CylancePROTECT vs. ESET Endpoint Security and other solutions. Updated: November 2022.
    657,849 professionals have used our research since 2012.

    CylancePROTECT is ranked 22nd in EPP (Endpoint Protection for Business) with 14 reviews while ESET Endpoint Security is ranked 14th in EPP (Endpoint Protection for Business) with 45 reviews. CylancePROTECT is rated 7.2, while ESET Endpoint Security is rated 8.4. The top reviewer of CylancePROTECT writes "Inconsistent stability with a difficult uninstall, although deployment of updates is easy". On the other hand, the top reviewer of ESET Endpoint Security writes "Good at detecting potentially dangerous websites, but the alerts can be confusing at times". CylancePROTECT is most compared with Microsoft Defender for Endpoint, SentinelOne, CrowdStrike Falcon, Deep Instinct Prevention Platform and Malwarebytes, whereas ESET Endpoint Security is most compared with Microsoft Defender for Endpoint, SentinelOne, Sophos Intercept X, CrowdStrike Falcon and Cortex XDR by Palo Alto Networks. See our CylancePROTECT vs. ESET Endpoint Security report.

    See our list of best EPP (Endpoint Protection for Business) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.