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BlackBerry Cylance Cybersecurity vs Deep Instinct Prevention Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Deep Instinct Prevention Pl...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
20
Ranking in other categories
Anti-Malware Tools (17th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of Deep Instinct Prevention Platform is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BlackBerry Cylance Cybersecurity1.2%
Deep Instinct Prevention Platform0.8%
Other98.0%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Tom Foal - PeerSpot reviewer
CTO at Klaatu IT Security Ltd
Stops ransomware before it executes and reduces response time for the team
A potential area of improvement for Deep Instinct Prevention Platform is their focus on file uploads and large data storage, backups, and other related areas. It is difficult to think of what they could improve, but low information provided by the system when it detects something is one area, particularly in scripting. Deep Instinct Prevention Platform detects malicious scripts but it needs better measures, perhaps signing scripts, so we can be sure that a script is created by a client, not by some malware. It is really about helping us triage incidents effectively, so a bit more help with the analysis of incidents, particularly what the Deep Instinct Prevention Platform agent has discovered, would be beneficial. We need to know what it has spotted that makes it suspect malware.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very quick at easily changing the levels of protection for each computer and the server."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"On the management side, we liked the way it displays things."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"Deep Instinct complements the solutions we already have. You don't need to rip and replace any antivirus or endpoint that you have. It's easy to use and it's easy to have it side-by-side with other solutions. That makes it really easy to have an additional level of protection, rather than to hassle with doing solution migration."
"Deep Instinct was a strategic complement to our Open XDR platform."
"The support is very good. They reply and respond very quickly."
"Good detections for PowerShell. and good user interface."
"This solution is good at catching viruses and it's very effective and lightweight, which are all things that you want in an antivirus product."
"Deep Instinct’s prevention-first approach to stopping unknown ransomware and malware is the reason why we purchased the product. The pre-execution versus post-execution is a big piece for us where it is able to stop something before it even hits the box or desktop. That was one of the big reasons why we went with Deep Instinct."
"It's just a single agent that has everything in it... With the EDR solutions, you have to install it, then you have another service history installed, and you have behavioral analytics, etc. With this, everything is in a single small "box," a small agent that has pretty much got everything."
"Instead of having features like rollback and after-event actionable stuff, the whole premise and the context of the solution is to actually prevent these malicious attacks from happening to begin with.... The ability to prevent threats is the most appealing aspect. It absolutely, 100 percent helps with real-time prevention of unknown malware. That's the strength of the product."
 

Cons

"The OPTICS component could be made more user-friendly with respect to giving people more information."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"I would like a little more training for the admins."
"When things get done automatically, I would appreciate more logging of what's happening in the background... we should be able to backtrack from the log that gets uploaded to our cloud instance and see, forensically, what the root cause was."
"If the client is working remotely and doesn't have a VPN then the deployment is difficult to do."
"The interface on the endpoint could be a little more descriptive and more valuable. It doesn't always tell you the data you need to see. Improvement there would be very helpful."
"The main area for improvement in Deep Instinct Prevention Platform is Arm support, which is not implemented yet."
"The Deep Instinct client stops working when you have two servers and you add high availability or Windows Failover Cluster mode. It doesn't work in a clustered mode. I haven't yet had time to go back and talk with their support and get it fixed. It would be good if they can make the installation independent of an actual user. Currently, its installation is dependent on the actual user being logged in. For example, a computer has to be logged in for the installation to happen. If it is not logged in, then on the cloud platform, it is going to show that the client is offline. On the management side of the cloud platform, we would like to have the administrators segregated by logical entities. We have told them that on their cloud management platform, we would like to be able to segregate clients into different logical entities or organizations so that the administrators are able to manage only those entities that are within their designated organization."
"It would be nice if there were options where, if I have to do SIEM integration, I could do so from the UI: Just pick and choose what SIEM solutions the customers use and have options to have out-of-the-box connection facility."
"I think it's probably the administration, especially the administration platform, which could be improved in the solution. It's clunky and hard to navigate, especially for inexperienced technicians."
 

Pricing and Cost Advice

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The tool is not that expensive."
"We would just add more if there are new users, but right now you just need one license for per user."
"CylancePROTECT is an affordable solution."
"The license price for this solution could be better. It's on the expensive side."
"In comparison to the other products out there, it's exceptionally competitively priced. When you consider the lower administrative overhead that it facilitates, it's an absolute value."
"One thing about their licensing program that I like is that just one covers the server as well as on the endpoint as well as mobile devices. There is no complexity in calculating how many SKUs I need for mobile, for laptop, for desktop, and for servers. It's very simple and that makes it much easier to budget."
"There is a need for customers of the product to pay towards the licensing costs of the tool."
"If I include the false positive rate and the detection rate in the comparison, Deep Instinct is worth its price."
"Their pricing is very competitive. It is good, fair, and a lot cheaper than what we were doing with Cylance."
"The pricing is a little bit expensive but we are satisfied with DI's performance."
"We are a nonprofit. The MSP had provides pretty decent nonprofit rates for us. This was one of the key factors that made us choose Deep Instinct over its competitors who were significantly more expensive."
"There are no additional costs on the price, and our company has a support contract, which bundles in those services anyway."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Government
7%
Comms Service Provider
6%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Deep Instinct?
The product offers integration capabilities and is also easy to use.
What is your experience regarding pricing and costs for Deep Instinct?
The price for Deep Instinct Prevention Platform is reasonable. It is about the same price as any other antivirus.
What needs improvement with Deep Instinct?
A potential area of improvement for Deep Instinct Prevention Platform is their focus on file uploads and large data storage, backups, and other related areas. It is difficult to think of what they ...
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Deep Instinct Prevention Platform and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.