We compared Deep Instinct Prevention Platform and SentinelOne Singularity Complete based on our users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Users were impressed by Deep Instinct’s AI-driven approach and ability to detect and prevent zero-day malware. They also appreciate its proactive defense mechanisms. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption.
Room for Improvement: Deep Instinct Prevention Platform could improve its documentation, forensic capabilities, and logging system. Users say Deep Instinct’s AI model could be more transparent, and the solution could be better adapted to multi-tenant use cases. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Ease of Deployment: Deep Instinct Prevention Platform is somewhat complex to set up, requiring multiple steps and some training. The total deployment time may take months. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Service and Support: Users praised Deep Instinct's customer service and support for their swift response and overall helpfulness. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Pricing: Deep Instinct Prevention Platform is cheaper than many competing solutions, and support is included with the basic license. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Deep Instinct Prevention Platform’s noteworthy benefits include time savings, reduced false positives, and effective prevention against unknown threats. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Deep Instinct Prevention Platform offers a unique perspective on cybersecurity, with a focus on behavioral analysis and deep learning-based prevention. It also requires enhancements in its interface, administration, and logging system. SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities.
"NGAV and EDR features are outstanding."
"The product detects and blocks threats and is more proactive than firewalls."
"This is stable and scalable."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The solution was relatively easy to deploy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Deep Instinct’s prevention-first approach to stopping unknown ransomware and malware is the reason why we purchased the product. The pre-execution versus post-execution is a big piece for us where it is able to stop something before it even hits the box or desktop. That was one of the big reasons why we went with Deep Instinct."
"The support is very good. They reply and respond very quickly."
"This solution is good at catching viruses and it's very effective and lightweight, which are all things that you want in an antivirus product."
"The CPU consumption is low compared to what I have been using in my current environment, which is Sophos. The footprint is a lot smaller, about a quarter of Sophos. It is very small."
"It's just a single agent that has everything in it... With the EDR solutions, you have to install it, then you have another service history installed, and you have behavioral analytics, etc. With this, everything is in a single small "box," a small agent that has pretty much got everything."
"Stability-wise, I rate the solution a ten out of ten."
"When we were looking at Carbon Black and Sophos, the prevention pieces weren't as strong when compared to DI, which is why we decided to go with DI... I would rather have a product that does the prevention up front and saves me the effort of having to wipe someone's workstation."
"I really like the behavioral analysis feature, because it looks at all the different things, like arbitrary shellcode and reflective DLL. It looks at a lot of things that threat actors use as threat vectors to get into the environment."
"The solution is powerful because we just have to update the agent by using the console, which is simple to do. I just select the endpoints and click "Update" on the console. That is it, because it is very easy to use."
"It's quite scalable."
"The solution is both stable and scalable."
"Sentinel One has improved our organization by protecting the environment we are working in."
"It gives you good visibility of any threats or vulnerabilities that you might have on your network."
"Its ability to interact with other third-party tools has been great for us. It can work through APIs and partners and integrate well."
"It is a good endpoint solution. That's the reason we chose it. We looked at other solutions, such as CrowdStrike, and based on the cost and the services it delivers, it was the better choice."
"What I like best about SentinelOne Singularity Complete is its web-based admin interface, which allows me to go into the platform, look at the entire organization, particularly all of the sentinels or endpoints, and manage everything from there."
"The solution should address emerging threats like SQL injection."
"We find the solution to be a bit expensive."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution is not stable."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"ZTNA can improve latency."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"If the client is working remotely and doesn't have a VPN then the deployment is difficult to do."
"They have a manual, but it is not excessive."
"Due to the nature of deep learning, it’s sometimes difficult to determine why the AI model has blocked a specific file, although this has improved over time."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"If the tool was able to provide fine-tuning capabilities from the product's end depending on the environment of its user, then it would be a good improvement in the solution."
"I would like to see improvement in the user interface so that the user has more control. For example, it would be good if a user could change their grouping if they want to be part of another group. Or if I want to right-click and scan a specific file that I just imported, that would be helpful. Sometimes you just want to do an extra scan to make sure you're safe."
"I think it's probably the administration, especially the administration platform, which could be improved in the solution. It's clunky and hard to navigate, especially for inexperienced technicians."
"It would be nice if there were options where, if I have to do SIEM integration, I could do so from the UI: Just pick and choose what SIEM solutions the customers use and have options to have out-of-the-box connection facility."
"There is not much focus on the on-premise solution as the license cap is so huge for small and medium-sized institutions."
"All is good for now, but we cannot rest, and continuous development - in particular with regard to the areas of automation, machine learning, and artificial intelligence - is required to keep ahead of the cybercriminals."
"I'd like to see more documentation."
"They can improve the administrative interface. They can make it more user-friendly."
"SentinelOne can improve by having better integration with Active Directory."
"In terms of improvement, I would like to see better alerting to let us know if there is anything wrong with SentinelOne working on the endpoint of the computer."
"One way to improve and get additional benefits would be for SentinelOne to host the updated installer files for us, rather than us having to download and host them ourselves."
"The learning curve was a little steep."
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Deep Instinct Prevention Platform is ranked 21st in Endpoint Protection Platform (EPP) with 18 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. Deep Instinct Prevention Platform is rated 8.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, CylancePROTECT, Cortex XDR by Palo Alto Networks and Malwarebytes, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and ESET Endpoint Protection Platform. See our Deep Instinct Prevention Platform vs. SentinelOne Singularity Complete report.
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