CylanceOPTICS and Kaspersky Endpoint Detection and Response are two leading cybersecurity solutions, competing in the endpoint detection and response category. Based on user reviews, CylanceOPTICS fares better in terms of ease of deployment and customer service, while Kaspersky stands out in terms of feature set and pricing.
Features: Users appreciate CylanceOPTICS for its autonomous threat detection, low system impact, and ease of use. Kaspersky’s key strengths include advanced threat intelligence, comprehensive endpoint coverage, and flexible features. Kaspersky tends to be preferred for its broader feature set and flexibility.
Room for Improvement: CylanceOPTICS users have mentioned the need for better integration with third-party tools, enhanced reporting capabilities, and improved dashboard functionality. Kaspersky users suggest improvements in resource utilization, reduction in false positives, and better user interface design. The latter seems to have more manageable areas for improvement.
Ease of Deployment and Customer Service: CylanceOPTICS is praised for its straightforward deployment and excellent customer support, often highlighted for being responsive and effective. Kaspersky users mention a steeper learning curve but commend its robust support once familiar with the system. CylanceOPTICS has the edge in ease of deployment.
Pricing and ROI: CylanceOPTICS is generally seen as having higher upfront costs but a justifiable ROI due to its effectiveness in threat prevention. Kaspersky is noted for competitive pricing with strong ROI, making it appealing for cost-conscious buyers. Kaspersky has the advantage in pricing and perceived value.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
Product | Market Share (%) |
---|---|
Kaspersky Endpoint Detection and Response | 1.1% |
CylanceOPTICS | 0.3% |
Other | 98.6% |
Company Size | Count |
---|---|
Small Business | 7 |
Midsize Enterprise | 2 |
Large Enterprise | 4 |
Company Size | Count |
---|---|
Small Business | 7 |
Midsize Enterprise | 5 |
Large Enterprise | 6 |
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
Kaspersky Endpoint Detection and Response provides robust malware detection, endpoint security, integration with SIEM, control of USB devices, and behavior analysis, deployed on servers, mobile devices, and laptops.
Kaspersky Endpoint Detection and Response aids organizations in scanning environments, blocking sites, handling data transfers, and offering visibility into quarantine systems. Utilizing features such as encryption, machine learning analysis, caching, and automation, Kaspersky ensures enhanced security. The unified agent incorporates antivirus and EDR functionalities, centralizes management, and provides sandbox analysis alongside early-stage threat detection. Automated response capabilities improve efficiency, and the tool's lightweight nature maintains device performance despite high detection rates and advanced threat prevention mechanisms.
What are some of the key features?In industries like finance, healthcare, and retail, Kaspersky Endpoint Detection and Response can be implemented to protect sensitive data and critical systems against advanced threats. Financial institutions may leverage its high detection rates and behavior analysis to secure transactions and customer information. Healthcare organizations can utilize its sandbox analysis and early-stage threat detection to protect patient data. Retail businesses benefit from the enhanced security and efficient automated responses, ensuring customer data remains safe during transactions.
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