Cybereason Managed Detection &amp; Response vs Trend Micro Worry-Free Services Suites comparison

Cybereason Managed Detection & Response vs. Trend Micro Worry-Free Services Suites

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason Managed Detectio...

Ranking in Managed Detection and Response (MDR)

22nd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro Worry-Free Serv...

Ranking in Managed Detection and Response (MDR)

12th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Email Security (17th), Endpoint Protection Platform (EPP) (23rd), Extended Detection and Response (XDR) (19th)

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of Cybereason Managed Detection & Response is 0.6%, up from 0.2% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Trend Micro Worry-Free Services Suites	0.9%
Cybereason Managed Detection & Response	0.6%
Other	98.5%

Managed Detection and Response (MDR)

Featured Reviews

Peter Nowak

Business Development Manager for Cybereason at Bechtle

Quick response and reliable restoration enhance security operations

If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.

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Mohammed Zain

Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery

Achieve effective email management while identifying areas for security upgrades

There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."

"Automated information on zero-day threats is provided without us needing to ask."

"The quick reaction and the ability to restore the state before within a short time are significant."

"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."

"The load balancer feature is excellent."

"The most important feature is behaviour detection."

"The most valuable feature of the solution is the ease of deployment."

"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."

"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."

"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."

"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."

More Trend Micro Worry-Free Services Suites pros

Cons

"The interface, particularly the dashboard we use for looking at alerts, could be improved."

"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."

"If the language barrier was addressed, it would lower the barrier for a number of German customers."

"The solution's documentation is not good, and I'm struggling to change global configurations."

"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."

"Network vulnerability scanning could be improved."

"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."

"The solution’s scalability is limited."

"The pricing of Trend Micro is a little bit higher compared to Sophos."

"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."

"The EDR part of the product is an area of concern where improvements are required."

More Trend Micro Worry-Free Services Suites cons

Pricing and Cost Advice

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."

"We pay a yearly licensing fee for the solution, which is too expensive."

"The product is available at a very good price point."

"I rate the tool's pricing a five out of ten."

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881,114 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Performing Arts

17%

Manufacturing Company

Financial Services Firm

Educational Organization

Computer Software Company

14%

Comms Service Provider

11%

Security Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?

The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.

What needs improvement with Cybereason Managed Detection & Response?

Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked with Cybereason to whitelist and fine-tune alerts, particularly those related to...

What is your primary use case for Cybereason Managed Detection & Response?

We have configured multiple scenario-based alerts for Cybereason Managed Detection & Response, such as known malware, potential unwanted programs, and PowerShell execution. We monitor suspiciou...

What do you like most about Trend Micro Worry-Free Sevices Suits?

The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...

What needs improvement with Trend Micro Worry-Free Sevices Suits?

What is your primary use case for Trend Micro Worry-Free Sevices Suits?

I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...

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Product Reports

Cybereason Managed Detection & Response

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Cybereason Managed Detection & Response report

Trend Micro Worry-Free Services Suites

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Trend Micro Worry-Free Services Suites report

Also Known As

Cybereason MDR

No data available

Overview

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, managed monitoring and IR services.

Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

The Cybereason platform is powered by a custom-built in-memory graph, the only truly automated hunting engine anywhere. It detects behavioral patterns across every endpoint and surfaces malicious operations in an exceptionally user-friendly interface.

Cybereason

Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.

This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.

What are the most important features?

Behaviour Detection: Identifies threats using heuristics.
Efficient Resource Usage: Operates without significant system drag.
Endpoint and Malware Detection: Ensures robust virus and threat mitigation.
Antivirus and Ransomware Protection: Safeguards devices from malicious software and ransomware attacks.
Web Filtering: Monitors and restricts access to specific websites.
Device Control: Manages and restricts removable device usage.
Multi-Tenancy: Streamlines management across multiple tenants.
Cloud App Security: Protects Office 365 and Gmail from threats.
XDR Feature: Enhances threat detection across endpoints, networks, and cloud apps.

What benefits or ROI should users look for in the reviews?

Improved Security: Comprehensive endpoint and cloud protection enhances overall security.
Resource Efficiency: Minimal system impact ensures devices operate smoothly.
Ease of Deployment: Fast and simple configuration and installation processes.
Comprehensive Threat Management: Ability to manage and mitigate a wide range of cyber threats.
Enhanced Management: Multi-tenancy provides effective administration across different units.

Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.

Trend Micro

Sample Customers

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK

Information Not Available

Cybereason Managed Detection & Response vs. Trend Micro Worry-Free Services Suites