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Cybereason Managed Detection & Response vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Managed Detectio...
Ranking in Managed Detection and Response (MDR)
22nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (13th), Endpoint Protection Platform (EPP) (19th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Cybereason Managed Detection & Response is 0.5%, up from 0.3% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites0.7%
Cybereason Managed Detection & Response0.5%
Other98.8%
Managed Detection and Response (MDR)
 

Featured Reviews

Peter Nowak - PeerSpot reviewer
Quick response and reliable restoration enhance security operations
If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The quick reaction and the ability to restore the state before within a short time are significant."
"Automated information on zero-day threats is provided without us needing to ask."
"The quick reaction and the ability to restore the state before within a short time are significant."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"The load balancer feature is excellent."
"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"The most important feature is behaviour detection."
"The most valuable feature of the solution is the ease of deployment."
 

Cons

"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
"If the language barrier was addressed, it would lower the barrier for a number of German customers."
"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The EDR part of the product is an area of concern where improvements are required."
"The solution’s scalability is limited."
"Network vulnerability scanning could be improved."
 

Pricing and Cost Advice

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
"The product is available at a very good price point."
"We pay a yearly licensing fee for the solution, which is too expensive."
"I rate the tool's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Performing Arts
17%
Financial Services Firm
9%
Educational Organization
7%
Manufacturing Company
6%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
What needs improvement with Cybereason Managed Detection & Response?
Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked with Cybereason to whitelist and fine-tune alerts, particularly those related to...
What is your primary use case for Cybereason Managed Detection & Response?
We have configured multiple scenario-based alerts for Cybereason Managed Detection & Response, such as known malware, potential unwanted programs, and PowerShell execution. We monitor suspiciou...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

Cybereason MDR
No data available
 

Overview

 

Sample Customers

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
Information Not Available
Find out what your peers are saying about Cybereason Managed Detection & Response vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.