We performed a comparison between Microsoft Defender for Endpoint and Trend Micro Worry-Free Services Suites based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The product's initial setup phase is very easy."
"This is stable and scalable."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The price is low and quite competitive with others."
"The threat hunting service is very useful for a security professional."
"It shows us the risky sign-ins, and if a user's password has been compromised."
"The most valuable features are that it's easy to use and the updates are very simple."
"Microsoft Defender for Endpoint has been secure and there is zero maintenance required because it updates with Microsoft Windows."
"Microsoft Defender for Endpoint is different from other security tools because we can configure it to use multiple types of scanning or archiving."
"I like Defender's reporting and logging features. The email alerts are also helpful. It's hard sometimes to sift through the email, especially if you're an IT firm managing hundreds if not thousands of endpoints, but we find email reporting useful. For example, last Tuesday, we learned of new vulnerabilities that were discovered as a result of the previous patches. The endpoints without those patches triggered alerts in Defender."
"We had certain compliance and usage issues. For example, our company wanted to go with CIS, but we didn't have a proper way of measuring whether the endpoints have the right standards in place or whether they were compliant with CIS. Microsoft Defender was like a one-stop for most things because it gave us the vulnerability and patching scores so that our vulnerability management teams can focus on covering up the vulnerabilities and the patching team can check the vulnerable versions and deploy the right versions."
"This product is flexible, and it is very easy to get updates from the Microsoft website."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The most important feature is behaviour detection."
"The most valuable feature of the solution is the ease of deployment."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"ZTNA can improve latency."
"Detections could be improved."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I would like to see fewer pop messages and alerts."
"The interface isn't necessarily intuitive to a nontechnical person. You can get stuck in the little endpoint security portal. Sometimes, if you uninstall a competitive product, the end user doesn't always know if it's running or if they're protected even though it's silently running. There could be a notification, widget, or something that's resident on the screen for at least a bit, especially if you're doing remote support. You want to talk them through it, but sometimes, we're not allowed to look at the PCs we support."
"The interface could be improved."
"The product itself does not necessarily need improvement, but the support and implementation of the product are the disaster cases."
"They're in the process of pulling more things together. They can continue with the integrations and provide a better way of seeing the impact of security changes, especially on the endpoint side. Before we actually flip the switch, we should be able to see the impact of security changes on the business or business applications. It would prevent breaking any business applications."
"I would like to see improvements made to how it secures activities on web pages."
"If they integrate with the EDR then it will benefit this solution."
"The anti-ransomware features need to be improved upon."
"The EDR part of the product is an area of concern where improvements are required."
"The solution’s scalability is limited."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The solution's documentation is not good, and I'm struggling to change global configurations."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
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Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews while Trend Micro Worry-Free Services Suites is ranked 42nd in Endpoint Protection Platform (EPP) with 6 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Worry-Free Services Suites is rated 7.6. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro Worry-Free Services Suites writes "Can be used for endpoint protection and malware detection, but it is too expensive compared to other products". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Microsoft Intune, whereas Trend Micro Worry-Free Services Suites is most compared with Trend Vision One Endpoint Security, Microsoft Defender for Business, ESET Endpoint Protection Platform and CrowdStrike Falcon. See our Microsoft Defender for Endpoint vs. Trend Micro Worry-Free Services Suites report.
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