Cybereason Managed Detection & Response vs Sophos MDR comparison

Cybereason and Sophos are both solutions in the Managed Detection and Response (MDR) category. Cybereason is ranked #22 with an average rating of 8.0, while Sophos is ranked #5 with an average rating of 8.8. Cybereason holds a 0.6% mindshare in MDR, compared to Sophos’s 4.4% mindshare. Additionally, 100% of Cybereason users are willing to recommend the solution, compared to 100% of Sophos users who would recommend it.

Cybereason Managed Detectio...

Read 4 Cybereason Managed Detection & Response reviews

1,038 Views
1,007 Comparison Views

100% willing to recommend

Sophos MDR

Read 33 Sophos MDR reviews

3,528 Views
3,493 Comparison Views

100% willing to recommend

Cybereason Managed Detectio...

Sophos MDR

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Cybereason Managed Detection & Response and Sophos MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Cybereason Managed Detection & Response vs. Sophos MDR Report (Updated: November 2025).

Buyer's Guide

Cybereason Managed Detection & Response vs. Sophos MDR

November 2025

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Helped 879,899 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason Managed Detectio...

Ranking in Managed Detection and Response (MDR)

22nd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos MDR

Ranking in Managed Detection and Response (MDR)

5th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of Cybereason Managed Detection & Response is 0.6%, up from 0.2% compared to the previous year. The mindshare of Sophos MDR is 4.4%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Sophos MDR	4.4%
Cybereason Managed Detection & Response	0.6%
Other	95.0%

Managed Detection and Response (MDR)

Featured Reviews

Peter Nowak

Business Development Manager for Cybereason at Bechtle

Quick response and reliable restoration enhance security operations

If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.

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Ahmed_Fahmy

Operations Technical Lead at IT Supporters

Comprehensive management and support continuously enhance threat detection and response

Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The quick reaction and the ability to restore the state before within a short time are significant."

"Automated information on zero-day threats is provided without us needing to ask."

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."

"The product’s most valuable features are integration and endpoint protection."

"Sophos MDR directly provides a service monitoring system 24/7 and can configure automatic responses even if the customer is not available."

"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."

"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."

"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."

"The automation feature in Sophos MDR provides reports and alerts."

"It is a stable solution...It is a scalable solution."

"The automated threat hunting feature and integration capabilities are valuable."

More Sophos MDR pros

Cons

"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."

"If the language barrier was addressed, it would lower the barrier for a number of German customers."

"The interface, particularly the dashboard we use for looking at alerts, could be improved."

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."

"They should improve XDR and threat protection capabilities for zero-day attacks."

"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."

"I have contacted Sophos MDR support, and their support is average. They are sometimes slow and don't always understand requests immediately."

"The solution's integration should be made easier because it is difficult."

"Some users have mentioned that Sophos MDR can be quite resource-intensive, which might affect the system."

"The product must provide zero trust security."

"Maybe the reporting needs improvement."

"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."

More Sophos MDR cons

Pricing and Cost Advice

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."

"Sophos MDR is a cheap solution."

"The tool is too expensive for small companies."

"Sophos MDR could be more affordable."

"The price falls somewhere in the middle range."

"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."

"It is an expensive platform."

"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."

"Compared to other tools, Sophos has a pretty good price."

More Sophos MDR pricing and cost advice

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Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

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879,899 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Performing Arts

16%

Financial Services Firm

Manufacturing Company

Educational Organization

Computer Software Company

16%

Manufacturing Company

11%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?

The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.

See all answers

What needs improvement with Cybereason Managed Detection & Response?

Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked with Cybereason to whitelist and fine-tune alerts, particularly those related to...

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What is your primary use case for Cybereason Managed Detection & Response?

We have configured multiple scenario-based alerts for Cybereason Managed Detection & Response, such as known malware, potential unwanted programs, and PowerShell execution. We monitor suspiciou...

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What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.

See all answers

What needs improvement with Sophos MDR?

See all answers

What advice do you have for others considering Sophos MDR?

I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...

See all answers

Comparisons

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CrowdStrike Falcon Complete MDR vs Cybereason Managed Detection & Response

Compared 17% of the time

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CrowdStrike Falcon Complete MDR vs Sophos MDR

Compared 11% of the time

Huntress Managed EDR vs Sophos MDR

Compared 9% of the time

Secureworks Taegis Managed XDR / MDR vs Sophos MDR

Compared 8% of the time

SentinelOne Vigilance vs Sophos MDR

Compared 7% of the time

Intercept X Endpoint vs Sophos MDR

Compared 6% of the time

More Sophos MDR Competitors

Product Reports

Buyer's Guide

Cybereason Managed Detection & Response

January 2026

Cybereason Managed Detection & Response report

Download Cybereason Managed Detection & Response product report

Buyer's Guide

Sophos MDR

December 2025

Download Sophos MDR product report

Also Known As

Cybereason MDR

Sophos Managed Threat Response

Overview

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, managed monitoring and IR services.

Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

The Cybereason platform is powered by a custom-built in-memory graph, the only truly automated hunting engine anywhere. It detects behavioral patterns across every endpoint and surfaces malicious operations in an exceptionally user-friendly interface.

Cybereason

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sophos

Sample Customers

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK

Information Not Available

Buyer's Guide

Cybereason Managed Detection & Response vs. Sophos MDR

November 2025

Free Report: Cybereason Managed Detection & Response vs. Sophos MDR

Find out what your peers are saying about Cybereason Managed Detection & Response vs. Sophos MDR and other solutions. Updated: November 2025.

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We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.