Cybereason Managed Detection & Response vs Sophos MDR comparison

Cybereason and Sophos are both solutions in the Managed Detection and Response (MDR) category. Cybereason is ranked #22 with an average rating of 8.0, while Sophos is ranked #5 with an average rating of 8.7. Cybereason holds a 0.5% mindshare in MDR, compared to Sophos’s 5.9% mindshare. Additionally, 100% of Cybereason users are willing to recommend the solution, compared to 100% of Sophos users who would recommend it.

Cybereason Managed Detectio...

Read 4 Cybereason Managed Detection & Response reviews

1,011 Views
950 Comparison Views

100% willing to recommend

Sophos MDR

Read 33 Sophos MDR reviews

3,266 Views
3,266 Comparison Views

100% willing to recommend

Cybereason Managed Detectio...

Sophos MDR

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Cybereason Managed Detection & Response and Sophos MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Cybereason Managed Detection & Response vs. Sophos MDR Report (Updated: September 2025).

Buyer's Guide

Cybereason Managed Detection & Response vs. Sophos MDR

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason Managed Detectio...

Ranking in Managed Detection and Response (MDR)

22nd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos MDR

Ranking in Managed Detection and Response (MDR)

5th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Cybereason Managed Detection & Response is 0.5%, up from 0.3% compared to the previous year. The mindshare of Sophos MDR is 5.9%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Sophos MDR	5.9%
Cybereason Managed Detection & Response	0.5%
Other	93.6%

Managed Detection and Response (MDR)

Featured Reviews

Peter Nowak

Business Development Manager for Cybereason at Bechtle

Quick response and reliable restoration enhance security operations

If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.

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Ahmed_Fahmy

Operations Technical Lead at IT Supporters

Comprehensive management and support continuously enhance threat detection and response

Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automated information on zero-day threats is provided without us needing to ask."

"The quick reaction and the ability to restore the state before within a short time are significant."

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."

"The authentication it offers minimizes the risk of access."

"The product’s most valuable features are integration and endpoint protection."

"The automation feature in Sophos MDR provides reports and alerts."

"The product’s most valuable feature is rapid response."

"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."

"It is a scalable solution."

"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."

"The rapid response team acts quickly to relieve customers."

More Sophos MDR pros

Cons

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."

"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."

"If the language barrier was addressed, it would lower the barrier for a number of German customers."

"The interface, particularly the dashboard we use for looking at alerts, could be improved."

"The product must provide zero trust security."

"Maybe the reporting needs improvement."

"Once in a great while, an update fails."

"Support could provide a faster response."

"There is room for improvement in performance and upgrades."

"There could be improvement in features like more detailed reporting for the end customer."

"They should improve XDR and threat protection capabilities for zero-day attacks."

"Sophos MDR's support and basic training of their devices could be improved."

More Sophos MDR cons

Pricing and Cost Advice

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."

"The product is reasonably priced considering the cybersecurity features."

"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."

"The solution is expensive."

"I rate Sophos MDR’s pricing a seven or eight out of ten."

"Sophos MDR is a cheap solution."

"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."

"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."

"The price falls somewhere in the middle range."

More Sophos MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Performing Arts

17%

Financial Services Firm

Educational Organization

Manufacturing Company

Computer Software Company

17%

Manufacturing Company

Educational Organization

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?

The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.

See all answers

What needs improvement with Cybereason Managed Detection & Response?

Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked with Cybereason to whitelist and fine-tune alerts, particularly those related to...

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What is your primary use case for Cybereason Managed Detection & Response?

We have configured multiple scenario-based alerts for Cybereason Managed Detection & Response, such as known malware, potential unwanted programs, and PowerShell execution. We monitor suspiciou...

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What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.

See all answers

What needs improvement with Sophos MDR?

I don't have many suggestions for improvement in Sophos MDR as it performs quite well. It would be beneficial to have the ability to pull a report of all incident responses within a tenant, with ca...

See all answers

What advice do you have for others considering Sophos MDR?

I believe Sophos MDR pricing is reasonable for my customers. I would recommend those planning to use Sophos MDR to consider what financial impact a compromise could have on their organization and c...

See all answers

Comparisons

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Compared 11% of the time

Intercept X Endpoint vs Sophos MDR

Compared 8% of the time

Huntress Managed EDR vs Sophos MDR

Compared 7% of the time

Adlumin Security Operations vs Sophos MDR

Compared 7% of the time

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Product Reports

Buyer's Guide

Cybereason Managed Detection & Response

October 2025

Cybereason Managed Detection & Response report

Download Cybereason Managed Detection & Response product report

Buyer's Guide

Sophos MDR

September 2025

Download Sophos MDR product report

Also Known As

Cybereason MDR

Sophos Managed Threat Response

Overview

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, managed monitoring and IR services.

Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

The Cybereason platform is powered by a custom-built in-memory graph, the only truly automated hunting engine anywhere. It detects behavioral patterns across every endpoint and surfaces malicious operations in an exceptionally user-friendly interface.

Cybereason

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sophos

Sample Customers

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK

Information Not Available

Buyer's Guide

Cybereason Managed Detection & Response vs. Sophos MDR

September 2025

Free Report: Cybereason Managed Detection & Response vs. Sophos MDR

Find out what your peers are saying about Cybereason Managed Detection & Response vs. Sophos MDR and other solutions. Updated: September 2025.

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We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.