Try our new research platform with insights from 80,000+ expert users

CyberArk Privileged Access Manager vs Keeper vs Oracle Identity Governance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
CyberArk Privileged Access Manager enhances security, reduces costs, and improves efficiency by automating password management and streamlining workflows.
Sentiment score
8.1
Keeper enhances password security and efficiency, reducing retrieval time, offering significant value and aligning well with business needs.
Sentiment score
5.6
Organizations report mixed ROI from Oracle Identity Governance, noting benefits in automation and flexibility, but concerns about expenses and financial returns.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
 

Customer Service

Sentiment score
6.5
CyberArk's support is mixed; effective higher-tier levels, but needs better coordination and consistency for complex issues.
Sentiment score
7.6
Users praise Keeper's customer service for its reliability, quick response, knowledgeable support, and high-quality issue resolution.
Sentiment score
5.3
Oracle Identity Governance support receives mixed reviews, with users often relying on community resources due to variable service quality.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
It was perfect, and I had no reason to complain.
The team is not very knowledgeable and takes too long to respond.
While they are familiar with me, the team is not large enough, which impacts their availability.
I am happy with the technical support from Oracle, it is very good support.
 

Scalability Issues

Sentiment score
7.6
CyberArk Privileged Access Manager is scalable, supports diverse deployments, and efficiently handles thousands of users, despite planning requirements.
Sentiment score
8.4
Keeper effectively scales from small groups to large organizations, handling growth smoothly, with most users experiencing positive scalability.
Sentiment score
7.0
Oracle Identity Governance excels in scalability with proper configuration, though some users face challenges as load increases.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
 

Stability Issues

Sentiment score
7.7
CyberArk Privileged Access Manager is highly stable, reliable, with minimal issues, and excels in performance and disaster recovery.
Sentiment score
8.6
Keeper is praised for reliability, with no data loss or downtime, earning high ratings for stability and long-term use.
Sentiment score
6.2
Oracle Identity Governance stability varies with configuration and expertise, facing challenges like memory leaks and high-demand instability.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
 

Room For Improvement

Users recommend enhancing CyberArk's interface, integration, documentation, customization, costs, support, performance, and training for improved experience.
Users want Keeper improvements in UX, integration, customization, stability, support, pricing, offline access, and API and import capabilities.
Oracle Identity Governance needs enhanced flexibility, integration, cloud support, and user experience, addressing complexity, costs, and stability concerns.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
Incorporating AI to reduce manual work would be beneficial.
Improvements could include making Oracle Identity Governance a simpler plug-and-play product.
The scope of the identity management or Oracle IDM is vast, and while we've implemented about 30, 40, or 50% of its capabilities, it's not done at full scale.
 

Setup Cost

CyberArk Privileged Access Manager is costly yet favored for its robust security and market-leading capabilities, justifying the expense.
Keeper offers reasonable, scalable pricing with discounts and plans that align with business needs, providing justified security benefits.
Oracle Identity Governance is costly for small businesses with complex licensing, lengthy implementation, and modular options based on needs.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
If you want to implement it at full scale, it's not an entry-level product; it's an enterprise-class product and it is expensive.
Oracle Identity Governance is very expensive.
 

Valuable Features

CyberArk Privileged Access Manager offers secure, versatile management for privileged accounts with automation, integration, and a user-friendly interface.
Keeper offers secure password management with two-factor authentication, AES-256 encryption, and multi-platform access, enhancing user convenience and security.
Oracle Identity Governance automates identity management, enhances security, and optimizes compliance with seamless integration and robust customization features.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
The ability to share credentials easily and securely was a big improvement.
The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations.
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
The best features in Oracle Identity Governance product include comprehensive reporting, as we can track exactly what person did what because of the auditing policies that can be enforced in it, and at what time what was done.
 

Mindshare comparison

Privileged Access Management (PAM)
Enterprise Password Managers
Identity Management (IM)
 

Featured Reviews

Abdul Durrani - PeerSpot reviewer
Enables granular and secure access with just-in-time access and Zero Trust model
CyberArk provides a good amount of control over access types. However, as a future enhancement, having additional features for cross-platform integration would be beneficial. It would be good to have integrations with other tools and firewalls, such as Zscaler and CrowdStrike. Although I am not fully aware of recent updates, more cross-platform integration would be valuable. A SOC analyst would like to have centralized access in terms of information flowing in even for privileged access management. They would like to have control over everything instead of opening four to five tabs for different sorts of information. Cross-platform integration would help with that. Customers also want CyberArk's pricing to be better so that they can implement it further and have more licenses. Implementing a privileged access management solution can be challenging. It would be great if CyberArk could provide recommendations based on the compliance standards of an organization. It would help system admins ensure that all the required ports are closed and the systems are being managed properly. If any system is not being used anymore, any ports opened for that system need to be closed. Having such recommendations would be helpful.
Mahesh Subramanian - PeerSpot reviewer
Helps with password management and sharing
The tool's setup was easy and we have deployed it on the cloud. The deployment was quick and we completed it in less than a week. We have two teams one in the US and another in India. We first implemented Keeper in the US, got feedback, and then implemented it in India. The overall deployment took about four months to complete.
Amimesh Anand - PeerSpot reviewer
Offers reliability through features associated with RBAC
Upgrading and making changes to the product is very difficult. It is difficult when you are upgrading the product because sometimes you cannot directly upgrade from one version to another version. You have to go to the lower version and then upgrade to the higher version, which is the biggest drawback of Oracle products. There are no additional features in the tool currently, and it has been the same for the last ten years. I want to see AI features in the tool so it becomes easy for implementers. There should be a change in the installation and deployment part, which is very heavy, due to which the team requires a lot of time, like two to three weeks. It should be easy to implement the tool in two or three days.
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
860,632 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
16%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
6%
Educational Organization
42%
Computer Software Company
16%
Financial Services Firm
10%
Healthcare Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What do you like most about Keeper?
I like the tool's keyword editor and SSO.
What is your experience regarding pricing and costs for Keeper?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned wi...
What needs improvement with Keeper?
There is no improvement needed. Everything was good, and it was perfect for my needs.
What do you like most about Oracle Identity Governance?
Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access re...
What is your experience regarding pricing and costs for Oracle Identity Governance?
Oracle Identity Governance is very expensive. Licensing is complex as database product licensing differs from other p...
What needs improvement with Oracle Identity Governance?
Oracle Identity Governance ( /categories/identity-management-im ) is complex and heavy from an implementation perspec...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Keeper Security
Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
 

Overview

 

Sample Customers

Rockwell Automation
At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: June 2025.
860,632 professionals have used our research since 2012.