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CyberArk Privileged Access Manager vs Keeper Enterprise Password Manager vs Oracle Identity Governance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
CyberArk Privileged Access Manager enhances security, automates tasks, aids SOX compliance, reduces risks, and scales security operations efficiently.
Sentiment score
8.1
Keeper Enterprise Password Manager is valued for secure access, time savings, reduced risks, and cost-effective price-performance ratio.
Sentiment score
5.6
Organizations report mixed ROI from Oracle Identity Governance, noting benefits in automation and flexibility, but concerns about expenses and financial returns.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
 

Customer Service

Sentiment score
6.5
CyberArk's support shows improvement with efficient service but needs faster responses for high-priority issues and better tier coordination.
Sentiment score
7.6
Keeper Enterprise's customer service is effective and responsive, with minor delays, users generally find support satisfactory and positive.
Sentiment score
5.3
Oracle Identity Governance support receives mixed reviews, with users often relying on community resources due to variable service quality.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
Based on the issue resolution and support quality, I rate the support 10 out of 10.
It was perfect, and I had no reason to complain.
The team is not very knowledgeable and takes too long to respond.
While they are familiar with me, the team is not large enough, which impacts their availability.
I am happy with the technical support from Oracle, it is very good support.
 

Scalability Issues

Sentiment score
7.6
CyberArk Privileged Access Manager is scalable and adaptable, supporting growth and diverse infrastructures despite potential licensing complexities.
Sentiment score
8.4
Keeper Enterprise Password Manager effectively supports various organization sizes, maintaining performance and scalability under extensive usage and growth.
Sentiment score
7.0
Oracle Identity Governance excels in scalability with proper configuration, though some users face challenges as load increases.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
 

Stability Issues

Sentiment score
7.7
CyberArk Privileged Access Manager is stable and reliable, with minor bugs often due to configuration or infrastructure issues.
Sentiment score
8.6
Keeper Enterprise Password Manager is praised for reliability, stability, scalability, zero downtime, and excellent support, ensuring long-term viability.
Sentiment score
6.2
Oracle Identity Governance stability varies with configuration and expertise, facing challenges like memory leaks and high-demand instability.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
 

Room For Improvement

Users find CyberArk Privileged Access Manager needing UI updates, better integration, improved documentation, customizable reporting, and enhanced automation.
Feedback highlights areas for improvement in user experience, offline access, API integration, organization, stability, and cost reduction.
Oracle Identity Governance needs enhanced flexibility, integration, cloud support, and user experience, addressing complexity, costs, and stability concerns.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
Incorporating AI to reduce manual work would be beneficial.
Improvements could include making Oracle Identity Governance a simpler plug-and-play product.
The scope of the identity management or Oracle IDM is vast, and while we've implemented about 30, 40, or 50% of its capabilities, it's not done at full scale.
 

Setup Cost

CyberArk Privileged Access Manager is costly but offers strong security, appealing to large enterprises with flexible subscription options.
Keeper Enterprise Password Manager offers affordable plans with strong value, catering to individuals, families, and enterprises against cyber threats.
Oracle Identity Governance is costly for small businesses with complex licensing, lengthy implementation, and modular options based on needs.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
If you want to implement it at full scale, it's not an entry-level product; it's an enterprise-class product and it is expensive.
Oracle Identity Governance is very expensive.
 

Valuable Features

CyberArk Privileged Access Manager enhances security with policy automation, AI threat detection, and flexible, scalable privilege account management.
Keeper Enterprise provides strong security and convenience with cross-platform access, password management, and organization features for teams.
Oracle Identity Governance automates identity management, enhances security, and optimizes compliance with seamless integration and robust customization features.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
The ability to share credentials easily and securely was a big improvement.
The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations.
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
The best features in Oracle Identity Governance product include comprehensive reporting, as we can track exactly what person did what because of the auditing policies that can be enforced in it, and at what time what was done.
 

Mindshare comparison

Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager16.3%
Delinea Secret Server7.5%
WALLIX Bastion7.4%
Other68.8%
Privileged Access Management (PAM)
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
Keeper Enterprise Password Manager4.9%
Azure Key Vault18.6%
AWS Secrets Manager16.5%
Other60.0%
Enterprise Password Managers
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Oracle Identity Governance2.3%
SailPoint Identity Security Cloud19.1%
Microsoft Entra ID12.2%
Other66.4%
Identity Management (IM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Parwiz ElmJo - PeerSpot reviewer
It's an inexpensive, scalable solution that has improved our security
We use Keeper to store passwords We previously kept our passwords in an Excel file. Using Keeper makes us more secure.  Keeper has strong security features.  The password rotation feature could be improved. I have used Keeper for three years. I rate Keeper eight out of 10 for stability.  I…
Amimesh Anand - PeerSpot reviewer
Offers reliability through features associated with RBAC
Upgrading and making changes to the product is very difficult. It is difficult when you are upgrading the product because sometimes you cannot directly upgrade from one version to another version. You have to go to the lower version and then upgrade to the higher version, which is the biggest drawback of Oracle products. There are no additional features in the tool currently, and it has been the same for the last ten years. I want to see AI features in the tool so it becomes easy for implementers. There should be a change in the installation and deployment part, which is very heavy, due to which the team requires a lot of time, like two to three weeks. It should be easy to implement the tool in two or three days.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
Government
5%
Computer Software Company
27%
Financial Services Firm
13%
Manufacturing Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise41
Large Enterprise171
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise11
Large Enterprise46
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
There has been no reduced cost associated with CyberArk Privileged Access Manager, as when it is required, you must p...
What is your experience regarding pricing and costs for Keeper?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned wi...
What needs improvement with Keeper?
There is no improvement needed. Everything was good, and it was perfect for my needs.
What is your primary use case for Keeper?
I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. T...
What do you like most about Oracle Identity Governance?
Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access re...
What is your experience regarding pricing and costs for Oracle Identity Governance?
In terms of pricing and setup cost for Oracle Identity Governance, it can be affordable (depends on the discounts you...
What needs improvement with Oracle Identity Governance?
Direct comparison of OIG/OIM/OAM would require several factors to count in. Other than being excellent product, it wo...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Keeper Security
Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
 

Overview

 

Sample Customers

Rockwell Automation
At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: August 2025.
867,370 professionals have used our research since 2012.