Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections.
Software Engineering Specialist and Remote Customer Service at jtel GmbH
Real User
2020-05-07T05:03:00Z
May 7, 2020
The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside. For example, one day I wanted to connect a customer system via VPN. Everything was in a folder in Keeper, but it was shown on the folder of just one file. And when I selected it the content wasn't shown directly and I thought I couldn't find what I was looking for but it was inside this folder. It was selected but I didn't pick up on it and I thought it was just a file. We put it with the files inside. I thought the information the customer sent to me was not enough to connect to the system without a problem. I asked for help from my colleague and he just clicked on it and everything was open and everything I was looking for was there.
IRS Registered e-File Provider / Tax Preparer & Consultant at Paula Byrd Tax Services
Real User
2019-03-08T18:12:00Z
Mar 8, 2019
* I would like the ability to change the theme colors to anything I choose and not be limited to preset themes. * Adding other preformatted fields that can be added to a record. * Having a client record or main folder that has other field types available (i.e. contact information, etc.)
Manager at a tech services company with 5,001-10,000 employees
User
2018-02-19T17:15:00Z
Feb 19, 2018
* API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage. * It would be nice to see this great tool integrate with other tools out there.
Enterprise password management solutions store and administer sensitive data such as passwords, records, and identity credentials for organizations. Since most cyber-attacks use legitimate credentials to enter an organization, password security is an essential part of an organization’s security posture.
Keeper does not provide password management for mobile apps.
The password rotation feature could be improved.
The stability of the solution can be improved because sometimes the solution does not work.
The technical support for this solution could be faster support and improved if they had a better understanding of my questions.
Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections.
I would love it if you didn't have to re-authenticate when you start up a new browser.
I think Keeper is a good product; we also sold it to our customers; however, there were some political issues between account managers over there.
The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside. For example, one day I wanted to connect a customer system via VPN. Everything was in a folder in Keeper, but it was shown on the folder of just one file. And when I selected it the content wasn't shown directly and I thought I couldn't find what I was looking for but it was inside this folder. It was selected but I didn't pick up on it and I thought it was just a file. We put it with the files inside. I thought the information the customer sent to me was not enough to connect to the system without a problem. I asked for help from my colleague and he just clicked on it and everything was open and everything I was looking for was there.
* I would like the ability to change the theme colors to anything I choose and not be limited to preset themes. * Adding other preformatted fields that can be added to a record. * Having a client record or main folder that has other field types available (i.e. contact information, etc.)
* API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage. * It would be nice to see this great tool integrate with other tools out there.
Possible offline access to passwords. Therefore, when internet access is unavailable, I can still access my vault.
Its aesthetic needs improvement.