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Oracle Identity Governance vs SailPoint Identity Security Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Omada Identity reduces costs and improves security through automation, rapid implementation, and effective account management despite minor issues.
Sentiment score
5.9
Organizations experience mixed financial returns from Oracle Identity Governance, with benefits from automation but concerns over long-term costs.
Sentiment score
7.6
SailPoint Identity Security Cloud streamlined processes, improved compliance, and reduced costs with automation, yielding ROI in 14-18 months.
Omada Identity has definitely helped us save time when provisioning access for various identities.
It is able to save time and money as everything is automated: user access provisioning, password policy management, and reporting.
 

Customer Service

Sentiment score
6.6
Omada Identity's customer service is mixed, with quick responses praised but delays and outdated documentation criticized. Improvements ongoing.
Sentiment score
5.1
Oracle Identity Governance support quality varies; users experience inconsistent responsiveness and accessibility to skilled personnel across regions.
Sentiment score
5.3
SailPoint's customer service is strong and knowledgeable, but some users report delays and language issues in certain regions.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
first-level support lacks expertise
The team is not very knowledgeable and takes too long to respond.
While they are familiar with me, the team is not large enough, which impacts their availability.
The technical support from Oracle is excellent.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
 

Scalability Issues

Sentiment score
7.7
Omada Identity offers excellent scalability and integration, efficiently adapting to organizational needs with high user satisfaction despite speed concerns.
Sentiment score
7.1
Oracle Identity Governance is scalable for enterprises but may face performance and hardware challenges at higher loads.
Sentiment score
7.2
SailPoint Identity Security Cloud excels in scalability, suitable for large enterprises, but faces challenges with resource allocation and cost.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
 

Stability Issues

Sentiment score
7.5
Omada Identity is stable but faces challenges in audits and integrations, with users desiring better bug support and communication.
Sentiment score
6.2
Oracle Identity Governance stability varies, with some users facing issues under high-loads, while proper setup enhances stability.
Sentiment score
7.9
SailPoint Identity Security Cloud is praised for high stability, seamless integration, reliable performance, and minor non-disruptive bugs.
In terms of stability, I rate Omada Identity a nine out of ten.
We have experienced too many unexpected errors on a daily basis.
I would rate the stability as having no downtime.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
 

Room For Improvement

Omada Identity needs interface updates, better scalability, improved documentation, and enhanced performance for a more efficient user experience.
Oracle Identity Governance struggles with complexity, high costs, poor user experience, and integration challenges, needing enhancements for competitiveness.
SailPoint Identity Security Cloud needs improvements in authentication, integration, customization, user interface, and competitive pricing strategy.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Incorporating AI to reduce manual work would be beneficial.
Oracle Identity Governance is a thick, heavy application and has fewer application connectors compared to SailPoint, which offers a large number of out-of-box connectors, making integration easier.
Improvements could include making Oracle Identity Governance a simpler plug-and-play product.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
 

Setup Cost

Enterprise buyers find Omada Identity competitively priced on-premise, but costly in the cloud, with negotiable licensing and setup.
Oracle Identity Governance is costly with complex licensing, long implementation, and significant support expenses, ideal for large enterprises.
Enterprise users find SailPoint Identity Security Cloud pricing high but justified by its comprehensive features and robust capabilities.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
If you want to implement it at full scale, it's not an entry-level product; it's an enterprise-class product and it is expensive.
Oracle Identity Governance is very expensive.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
 

Valuable Features

Omada Identity enhances security with governance, automation, integration, and user-friendly interfaces, streamlining identity management and administrative tasks.
Oracle Identity Governance enhances IT efficiency with automated identity management, integration capabilities, and comprehensive security compliance across environments.
SailPoint Identity Security Cloud offers efficient, scalable identity management with AI integration, automation, and user-friendly governance features.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Technically, the product does everything one would expect from an identity and access management platform.
Omada Identity solution is that it covers most of the concepts of IGA.
The reporting function and Identity Audit function help with compliance, as they provide access review certification, segregation of duties, and a reporting feature.
The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations.
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
Oracle Identity Governance
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
18th
Average Rating
7.4
Reviews Sentiment
5.7
Number of Reviews
71
Ranking in other categories
Mobile Identity (1st)
SailPoint Identity Security...
Ranking in User Provisioning Software
2nd
Ranking in Identity Management (IM)
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
71
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of October 2025, in the User Provisioning Software category, the mindshare of Omada Identity is 5.6%, down from 6.0% compared to the previous year. The mindshare of Oracle Identity Governance is 4.8%, down from 5.4% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 29.7%, down from 30.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Market Share Distribution
ProductMarket Share (%)
SailPoint Identity Security Cloud29.7%
Omada Identity5.6%
Oracle Identity Governance4.8%
Other59.900000000000006%
User Provisioning Software
 

Q&A Highlights

it_user799734 - PeerSpot reviewer
Feb 05, 2018
 

Featured Reviews

Lars Henrik Jensen - PeerSpot reviewer
Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes
The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
SurajShah - PeerSpot reviewer
Have streamlined user lifecycle processes and strengthened policy compliance through automation and audit capabilities
I see areas for improvement, as they need to introduce more connectors; they have around 20 plus connectors currently but can improve in that area. The only thing bothering me is the connectors, as they have the potential to enhance the number of connectors, allowing integration of a large number of applications. Without them, if an application doesn't have a connector, you can build an ICF connector, which Oracle supports. Oracle Identity Governance gives functionality to enhance this by allowing you to write custom code to integrate applications through ICF connectors or adapters. I see some big differences between Oracle and other vendors. For SailPoint, it is lightweight, while Oracle Identity Governance is a thick, heavy application and has fewer application connectors compared to SailPoint, which offers a large number of out-of-box connectors, making integration easier.
Mitch MO - PeerSpot reviewer
Adapts workflows with industry-specific flexibility for big companies
We find flexibility to be one of the most valuable features. The solution can be customized to adapt the workflow to our industry, offering considerable flexibility. Additionally, it is considered a good solution for large companies due to its scalability and ability to cater to the needs of many customers. It has also enhanced security and provided significant flexibility for our specifications module.
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Answers from the Community

it_user799734 - PeerSpot reviewer
Feb 5, 2018
Feb 5, 2018
I have had the privilege to work both systems during my career. Below is my detailed response. There are a number of differences in both products in terms of functionality and approach towards the Identity Governance and administration. Before i go into the details i would like to point out that SailPoint is a leading company that does business in identity Governance and nothing else. They ar...
2 out of 6 answers
it_user6567 - PeerSpot reviewer
Feb 5, 2018
I think at a high level, both are going to provide the same functions. You'll see the main differences in how one has to implement workflows, UIs, and rules. Where Oracle uses BPML, ADF and OES, respectively, SailPoint is more Java-centric, IMHO. I found OIG's SOD rule definition UI hard to use and some serious limitations in its hierarchal role model. I think SailPoint has surpassed OIG in its extensibility with the framework in its 7.0 release. I would definitely evaluate roadmap if you want to stay on-prem.
it_user587877 - PeerSpot reviewer
Feb 5, 2018
Basically the question is 'what will you achive ?'. I agree with the comment above, Oracle is known to have a high TCO due to complexity. The fact is also that Oracle claims to ease the end-user experience but this mean a mandatory extensive preparation in order to provide users with accurate and in context information. Sailpoint IIQ is probably easier to implement and indeed is efficient in respect of RBAC and ABAC or preferably some kind of hybrid modeling. Don't forget IAM needs a very good preparation (analysis, modeling, inventory, classification, process analysis etc.) From my experience, IIQ is able to respond to complex needs and is far cheaper than Oracle and this allows to invest in added value activities (extra licence). Sorry if this is not a factual response in terms of pros & conts between OIG and IIQ but IIQ is more affordable and from my point of view covers all needed capabilities to build a strong IAM solution.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
26%
Financial Services Firm
12%
Manufacturing Company
7%
Outsourcing Company
5%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise42
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise11
Large Enterprise46
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise8
Large Enterprise40
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
I'm not fully aware of the pricing details, which are managed by higher management; however, the product itself is sa...
What needs improvement with Omada Identity Cloud?
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks req...
What do you like most about Oracle Identity Governance?
Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access re...
What is your experience regarding pricing and costs for Oracle Identity Governance?
In terms of pricing and setup cost for Oracle Identity Governance, it can be affordable (depends on the discounts you...
What needs improvement with Oracle Identity Governance?
Direct comparison of OIG/OIM/OAM would require several factors to count in. Other than being excellent product, it wo...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Oracle Identity Governance vs. SailPoint Identity Security Cloud and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.