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BeyondTrust Password Safe vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
BeyondTrust Password Safe is valued for quick setup, compliance features, strong security, and is favorably reviewed by executives.
Sentiment score
6.6
CyberArk enhances security, reduces risks and costs, improves efficiency, and streamlines workflows, but ROI remains difficult to quantify.
Next year, we may add another BeyondTrust element because the overall experience has been good.
Information Security Engineer at BOK
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
Cyber Security Engineer at Isolutions Associates Ltd (ISOLS)
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
Senior Engineer at a tech vendor with 1,001-5,000 employees
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
Head of Sales Services Department at a comms service provider with 51-200 employees
 

Customer Service

Sentiment score
6.5
BeyondTrust Password Safe support is efficient and responsive, with global availability, but documentation and UVM issues need improvement.
Sentiment score
6.5
CyberArk Privileged Access Manager's customer service is knowledgeable but experiences delays and inconsistency in response times.
The tickets for minor issues have been resolved efficiently.
IT operations manager at a tech services company with 11-50 employees
One person gets aligned for troubleshooting and maintenance activities during their downtime, and within an hour, they complete these tasks.
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
The support and maintenance from BeyondTrust are commendable.
Associate Security Consultant at CyberSec Consulting
CyberArk has been exceptional in coming back to us with immediate responses.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
It could be forever until you talk to someone who knows what they are doing.
Senior PAM Consultant at iC Consult GmbH
Based on the issue resolution and support quality, I rate the support 10 out of 10.
Operation Specialists at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.7
BeyondTrust Password Safe is scalable and adaptable, supporting diverse enterprises with high user satisfaction and flexible deployment.
Sentiment score
7.6
CyberArk Privileged Access Manager is scalable, supports diverse environments, but scaling decisions depend on licensing and proper planning.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
IT operations manager at a tech services company with 11-50 employees
BeyondTrust Password Safe is scalable and stable from my perspective, as if you increase your CPU and RAM, you can use as many user licenses as you want on a single platform.
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
In my experience, the scalability of BeyondTrust Password Safe is also a nine.
Contractor at a financial services firm with 5,001-10,000 employees
The CPM can reportedly handle up to 50,000 accounts independently without issue.
Privileged Access Management Engineer at a hospitality company with 10,001+ employees
I would rate it a ten out of ten for scalability.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Senior PAM Consultant at iC Consult GmbH
 

Stability Issues

Sentiment score
7.4
BeyondTrust Password Safe is praised for its stability, with improvements since version 21 and minor issues during upgrades.
Sentiment score
7.7
CyberArk Privileged Access Manager is highly reliable and stable, with minor issues mainly from older versions or configurations.
In BeyondTrust Password Safe, the upgrade activity can take longer, and I have occasionally experienced being stuck during appliance version upgrades.
Associate Security Consultant at CyberSec Consulting
The solution is very stable.
IT operations manager at a tech services company with 11-50 employees
Proper fine-tuning and expertise ensure the product performs well.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Overall, the stability of the solution is high.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It has a large customer base and positive feedback within my network.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Room For Improvement

BeyondTrust Password Safe faces integration, stability, and performance issues, requiring interface enhancements and improved analytics for better functionality.
CyberArk Privileged Access Manager needs improved navigation, reporting, automation, integration, platform compatibility, and pricing for enhanced user satisfaction.
This feature would allow PAM to check the credentials of privileged accounts, indicating if they are correct or not, showing if the heartbeat has failed if they are wrong.
Associate Security Consultant at CyberSec Consulting
This would help in identifying suspicious activities immediately when users log in.
Senior Cyber Security Engineer at TechnoNext Ltd.
There are limitations when accessing or creating connectors for each application.
IT operations manager at a tech services company with 11-50 employees
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
Presales Engineer at a computer software company with 201-500 employees
We cannot generate a plug-in for web-based applications.
Contractor at a pharma/biotech company with 5,001-10,000 employees
If they want clients to move to the cloud, they need to support them in real-time.
Senior Manager at a consultancy with 11-50 employees
 

Setup Cost

BeyondTrust Password Safe offers competitive pricing with asset-based licensing, valued for its affordability and comprehensive features.
CyberArk Privileged Access Manager is costly but valued for features and security, deemed worthwhile for large implementations.
The pricing model is more affordable with the option of going for either unlimited devices or users.
Senior Cyber Security Engineer at TechnoNext Ltd.
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
IT operations manager at a tech services company with 11-50 employees
My experience with the pricing, setup cost, and licensing of BeyondTrust Password Safe is good because we have an asset-based license, not a user-based one, allowing us to add many clients with privilege access.
Information Security Engineer at BOK
CyberArk is expensive compared to other products I know.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
Presales Engineer at a computer software company with 201-500 employees
CyberArk's SaaS solution is particularly expensive.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Valuable Features

BeyondTrust Password Safe enhances security with automated management, intuitive interface, comprehensive asset visibility, and advanced auditing features.
CyberArk Privileged Access Manager enhances security and efficiency with robust features, seamless integrations, and user-friendly, scalable architecture.
BeyondTrust JIT (Just-in-Time) Access helps minimize risks in the organization by allowing privileged accounts to be provisioned temporarily, granting users elevated access only for the required duration.
Associate Security Consultant at CyberSec Consulting
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
Senior Cyber Security Engineer at TechnoNext Ltd.
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections.
IT operations manager at a tech services company with 11-50 employees
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
Senior Manager at a consultancy with 11-50 employees
It can integrate with Splunk, SNMP, and other solutions and technologies.
Technical Support Analyst at Capgemini
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Enterprise Password Managers
10th
Ranking in Privileged Access Management (PAM)
10th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of March 2026, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Password Safe is 2.8%, down from 2.8% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 11.4%, down from 19.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager11.4%
BeyondTrust Password Safe2.8%
Other85.8%
Privileged Access Management (PAM)
 

Featured Reviews

PawanShirose - PeerSpot reviewer
Associate Security Consultant at CyberSec Consulting
Has enabled bulk onboarding and password rotation while ensuring secure privilege management
I have faced stability issues when upgrading BeyondTrust Password Safe solution. The upgrade process can be lengthy compared to other modules. For example, upgrading the appliance and reconfiguring HA is easier in PRA. However, in BeyondTrust Password Safe, the upgrade activity can take longer, and I have occasionally experienced being stuck during appliance version upgrades, sometimes duplicating the upgrade. Regarding additional features, we have good features in BeyondTrust Password Safe compared to other modules, such as Secret Safe to secure secrets and the check-in, check-out functionality. We already have the main features, but I think it would be helpful if BeyondTrust implemented a heartbeat check feature on the privileged account level. This feature would allow PAM to check the credentials of privileged accounts, indicating if they are correct or not, showing if the heartbeat has failed if they are wrong.
Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
9%
Computer Software Company
7%
Government
6%
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
My experience with BeyondTrust Password Safe's pricing, setup cost, and licensing has been positive, primarily due to its asset-based licensing model. This is a significant advantage for us because...
What needs improvement with BeyondTrust Password Safe?
I have faced stability issues when upgrading BeyondTrust Password Safe solution. The upgrade process can be lengthy compared to other modules. For example, upgrading the appliance and reconfiguring...
What is your primary use case for BeyondTrust Password Safe?
I am working on both BeyondTrust Password Safe and the PRA (Privileged Remote Access). I have three years plus experience working with BeyondTrust Password Safe solution, and I have hands-on, good ...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
 

Also Known As

BeyondTrust PowerBroker Password Safe
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Rockwell Automation
Find out what your peers are saying about BeyondTrust Password Safe vs. CyberArk Privileged Access Manager and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.