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BeyondTrust Password Safe vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
BeyondTrust Password Safe enhances compliance and security, offering rapid returns, cost-efficiency, automation, and easy privileged account management.
Sentiment score
6.7
CyberArk Privileged Access Manager enhances security, automates tasks, aids SOX compliance, reduces risks, and scales security operations efficiently.
Next year, we may add another BeyondTrust element because the overall experience has been good.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
 

Customer Service

Sentiment score
6.9
BeyondTrust Password Safe support is praised for responsiveness and expertise, but documentation and complex issue resolution need improvement.
Sentiment score
6.5
CyberArk's support shows improvement with efficient service but needs faster responses for high-priority issues and better tier coordination.
The tickets for minor issues have been resolved efficiently.
One person gets aligned for troubleshooting and maintenance activities during their downtime, and within an hour, they complete these tasks.
I found the technical support from BeyondTrust to be very good.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
Based on the issue resolution and support quality, I rate the support 10 out of 10.
 

Scalability Issues

Sentiment score
7.6
BeyondTrust Password Safe is scalable, integrates with systems, and supports diverse environments for both small businesses and enterprises.
Sentiment score
7.6
CyberArk Privileged Access Manager is scalable and adaptable, supporting growth and diverse infrastructures despite potential licensing complexities.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
BeyondTrust Password Safe is scalable and stable from my perspective, as if you increase your CPU and RAM, you can use as many user licenses as you want on a single platform.
In my experience, the scalability of BeyondTrust Password Safe is also a nine.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
 

Stability Issues

Sentiment score
7.6
BeyondTrust Password Safe is mostly stable and intuitive, though some experience occasional crashes and require substantial management efforts.
Sentiment score
7.7
CyberArk Privileged Access Manager is stable and reliable, with minor bugs often due to configuration or infrastructure issues.
The solution is very stable.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
 

Room For Improvement

BeyondTrust Password Safe needs better documentation, support, integration, UI updates, and optimized pricing for enhanced user satisfaction.
Users find CyberArk Privileged Access Manager needing UI updates, better integration, improved documentation, customizable reporting, and enhanced automation.
This would help in identifying suspicious activities immediately when users log in.
There are limitations when accessing or creating connectors for each application.
SaaS-based applications and other things should be included, along with their password management options for web applications.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
 

Setup Cost

BeyondTrust Password Safe provides cost-effective subscription licensing based on managed assets, offering flexibility and affordability without hidden fees.
CyberArk Privileged Access Manager is costly but offers strong security, appealing to large enterprises with flexible subscription options.
The pricing model is more affordable with the option of going for either unlimited devices or users.
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
My experience with the pricing, setup cost, and licensing of BeyondTrust Password Safe is good because we have an asset-based license, not a user-based one, allowing us to add many clients with privilege access.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
 

Valuable Features

BeyondTrust Password Safe provides session recording, password rotation, intuitive interface, streamlined management, and essential reporting for secure account oversight.
CyberArk Privileged Access Manager enhances security with policy automation, AI threat detection, and flexible, scalable privilege account management.
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections.
The most valuable features of BeyondTrust Password Safe, in my opinion, are its ease of use and robust security management.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Enterprise Password Managers
7th
Ranking in Privileged Access Management (PAM)
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
3rd
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
228
Ranking in other categories
User Activity Monitoring (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of September 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Password Safe is 3.4%, up from 2.5% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 16.3%, down from 22.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager16.3%
BeyondTrust Password Safe3.4%
Other80.3%
Privileged Access Management (PAM)
 

Featured Reviews

IshtiaqKhalil - PeerSpot reviewer
Extensive experience with session management and quick technical support boost confidence
While generally a strong product, BeyondTrust Password Safe has a few areas that could use some polish. From an administrator's viewpoint, we sometimes see keystroke capturing fail. More significantly, RDP sessions occasionally disconnect without any error messages on the client side. This leaves us administrators in the dark, unable to identify the cause of the problem
Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise41
Large Enterprise171
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
My experience with BeyondTrust Password Safe's pricing, setup cost, and licensing has been positive, primarily due to its asset-based licensing model. This is a significant advantage for us because...
What needs improvement with BeyondTrust Password Safe?
We do not utilize the dynamic privilege elevation and delegation feature yet, because the customer is not planning to use this feature. They want to control the manner of user creation processes in...
What is your primary use case for BeyondTrust Password Safe?
Currently, we have one customer using BeyondTrust Password Safe. BeyondTrust Password Safe is usually used for two things: compliance and audit.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
There has been no reduced cost associated with CyberArk Privileged Access Manager, as when it is required, you must pay for their licensing and prepare the full environment. While there are costs f...
 

Also Known As

BeyondTrust PowerBroker Password Safe
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Rockwell Automation
Find out what your peers are saying about BeyondTrust Password Safe vs. CyberArk Privileged Access Manager and other solutions. Updated: July 2025.
867,349 professionals have used our research since 2012.