We performed a comparison between BeyondTrust Password Safe and CyberArk Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product has improved security and login due to the system recordings. In case, there is a doubt that someone has done something which they shouldn't have been doing, we can just go back and check what the user actually did."
"It provides integrated password and session management in one solution, which is important for us because, from an auditing standpoint, we are accountable for the type of access being used. We need to ensure that accounts are securely stored and there is the right type of accountability around who is gaining the access. After gaining it, how they're using it, where they're using it, etc."
"I like the session recording feature. I also like the analytics and reports. You can pull up a report, and the UI is fantastic. The system is recording when nobody's there, so we have a record of what's happening."
"Screen recording is valuable, and integration with applications is easy. We can customize whatever we want. We did a lot of application integration using scripting."
"Its number one feature is discovery. The discovery engine in BeyondTrust is off the charts. When they perform a discovery, you know everything there is about a server, including what software is installed. For example, if you want to group all of your database servers together, you can do that by using discovery and Smart Rules. If a server has Microsoft SQL installed, it gets put into a group based on a Smart Rule. It makes it very easy to determine what is what in your environment. As organizations grow or acquire other companies and merge, they lose track of what they have. BeyondTrust can help you throw a rope around it very rapidly."
"Smart Rules is a nice feature in BeyondTrust. It is a unique feature that BeyondTrust has as compared to other vendors such as CyberArk. With Smart Rules, you can do automatic onboarding of accounts. There are a lot of options and features. For example, you can do onboarding based on different AD attributes. It is a nice feature in BeyondTrust that some of the other PAM vendors don't have. With other vendors, we have to create our own scripts, whereas, with BeyondTrust, we can just use the in-built Smart Rules."
"The best aspect of the product is the ability to onboard devices. You can scan the IP subnets and onboard all the devices. You can then segregate them if it's a network device or a firewall. If it's a Windows server or a UNIX, you can basically scan your IT infrastructure and onboard the efforts, which should be managed. Once they have been onboarded, then the session management and password management are easy and nicely configurable."
"The solution protects organizations from internal and external threats."
"We've written over a hundred custom connectors ourselves that allow us to do all types of privileged session management for various applications. On top of that, the rest of the API-based central credential providers allow us to get away from credentials that may be hard-coded in the script or some application."
"It allows users to self-provision access to the accounts that they need."
"The most valuable feature is Special Monitoring."
"CyberArk has resulted in a massive increase in our security footprint."
"You can write different types of policies for custom business needs or any developer needs. If they need certain functions allocated, they can be customized easily."
"CyberArk PAM can be easily automated."
"CyberArk has allowed us to get the credentials and passwords out of hard-coded property files."
"For a while, there were individual IDs having privileged access. We wanted to restrict that. We implemented the solution so that it can be more of internal control. We can have session recordings happening and reduce our attacks."
"If there was one thing, it would be having the documentation standardized. They should keep the documentation consistent. For example, when BeyondTrust updated one of their admin guides, they left out the information on the discovery account requirements, and then over a period of time, we ended up having to search multiple different documents to put together a string of information for a specific topic, which was problematic. It was minor, but it was problematic. Standardized documentation would be the one thing I would suggest."
"We don't have much control over the appliance. When anything happens in the backend, we have to depend on the support team. We need to raise a case so that they can update the appliance. If we have control over it, we would be able to troubleshoot easily."
"The only feature they could improve is the banners because they aren't informative. For example, if something is not correct and I open the error notification, the dialogue box simply says, "This is an error." It would be great if they could provide some valuable comments about how to fix the errors."
"The integration with Secure Remote Access must be improved."
"The pricing is not cheap, but it could be better."
"When we deploy BeyondTrust, we have to deploy our own database on a SQL server. It doesn't deploy the database. I wish BeyondTrust packages the whole solution in one and includes the MySQL database so that when you deploy it, it deploys everything for you. BeyondTrust gives you the software, but you are in charge of setting up your own database. It is a single appliance just for the BeyondTrust portion but not the database. Unless that has changed in later releases, you have to set up your own database for BeyondTrust Password Safe. I find that part complex because we then need the expertise and help of the database team to set it up, which also increases the deployment time. If they can deploy the database, it will reduce the deployment time."
"Its documentation can be improved. Its documentation is currently complicated, and it is not good. It needs to be better. Their technical support can also be improved. It is not bad, but it can be better."
"We'd like to have incremental backups to ensure the solution's information is protected regularly."
"I would like to see better usability for non-technical people."
"They are sometimes not flexible with things. For instance, from one day to another, there might be something that had been done years ago by CyberArk, then they say, "We do not support that." You then have to initiate a complaint and start working with them. Things might become complicated and months pass while you are working with them. Usually, they are good and fast, but sometimes they seem to be blocked with problems, e.g., you will suddenly be working with another team instead of the team that you were working with the day before."
"The usual workload is sometimes delayed by the solution."
"The issue of technical support is crucial, as there are not many specialized partners available in Brazil to provide this service. While English language support is of good quality, there is a significant shortage of partners capable of meeting the demand locally."
"There is a lot of room for improvement in the report section. I also work on other tools, such as Thycotic, which allows you to create customized reports for your organization's needs. In CyberArk, there are limited reports, whereas in Thycotic or some of the other PAM tools, because the database is different, you can customize the report based on your needs through SQL queries."
"One of our current issues is a publishing issue. If we whitelist Google Chrome, all the events of Google Chrome should be gone. It is not happening."
"It should be easy to use for non-technical people. Its interface can be a bit difficult. Some parts of its interface are not very intuitive. Some of the controls are hidden, and instead of having a screen with all the controls for that account on it, you have to use menus and other similar things."
"The current interface is not very intuitive."
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BeyondTrust Password Safe is ranked 7th in Privileged Access Management (PAM) with 19 reviews while CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews. BeyondTrust Password Safe is rated 7.6, while CyberArk Privileged Access Manager is rated 8.8. The top reviewer of BeyondTrust Password Safe writes "Allows us to automatically rotate passwords, set the complexity, and enforce password policies on privileged accounts". On the other hand, the top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". BeyondTrust Password Safe is most compared with HashiCorp Vault, Azure Key Vault, LastPass, BeyondTrust Privileged Remote Access and Delinea Secret Server, whereas CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard. See our BeyondTrust Password Safe vs. CyberArk Privileged Access Manager report.
See our list of best Privileged Access Management (PAM) vendors.
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