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CyberArk Privileged Access Manager vs Delinea Privileged Access Service vs TSFactory RecordTS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager11.2%
Delinea Secret Server5.0%
WALLIX Bastion4.5%
Other79.3%
Privileged Access Management (PAM)
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
Delinea Privileged Access Service2.9%
CyberArk Privileged Access Manager11.2%
Delinea Secret Server5.0%
Other80.9%
Privileged Access Management (PAM)
User Activity Monitoring Market Share Distribution
ProductMarket Share (%)
TSFactory RecordTS9.8%
Proofpoint Insider Threat Management18.8%
Teramind13.7%
Other57.7%
User Activity Monitoring
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Francesco Panacea - PeerSpot reviewer
Senior Consultant at Deloitte Risk Advisory
Comprehensive documentation streamlines implementation with opportunity to improve user experience
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure privileged access, recording, session recording, password vault, etcetera The most common solution I find effective for protecting sensitive data is the most common features of…
it_user763545 - PeerSpot reviewer
Systems Analyst
Utilize support for installation. They are quick to respond, and quick at getting to the bottom of issues.
Not really. When following the written instructions, it goes pretty smoothly. Sequencing of the products needed for IE: * The database * The dashboard * The licensing server. It is intuitive, but spread throughout the instruction manual. For instance, you have to change the password for the Records service, and it is on a last page. Just read through the whole manual.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk is a good and adaptive solution. It is easy to adopt and install. It is easy for every use case."
"If any intruder gets inside, they would not be able to move around nor do lateral movements. It minimize any attack problems within our network."
"One of the best features of CyberArk Privileged Access Manager is the capability of Privileged Session Manager (PSM) because it provides visibility into user activities, audit ability, and traceability."
"For me, CyberArk Privileged Access Manager's most valuable features are password and session management."
"The central password manager is the most valuable feature because the password is constantly changing. If an outsider threat came in and gained access to one of those passwords, they would not have access for long."
"We are able to rotate credentials and have privileged account access."
"It helps our customers in their software requirement imports."
"We have the identity provider for all the authentication processes. However, sometimes, we need access to different applications for customers or clients that are not integrated into the identity provider. For these, we need to store a password to gain access. For example, we use the CyberArk Password Vault for third-party services. This vault needs to be shared with many people in our company."
"There are benefits in the security realm. We use Delinea at an enterprise level. I imagine there are productivity gains, but moreover, it's the security. We don’t enable staff to see the passwords of boxes but it's all being tracked and logged now."
"I recommend it to other organizations."
"The reporting is excellent."
"This is a cloud-based application, which makes it very easy to deploy."
"The privileged account management feature is what I like most."
"The most valuable feature of Delinea Privileged Access Service is we can use the server as a jump host. It is simple to manage the accounts on the system."
"The most valuable feature is the author's discovery of assets."
"The vault and auditing capabilities are the most valuable feature because they include multiple reports that allow us to create our own reports."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
 

Cons

"We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it."
"The admin interface of the Password Vault Web Access (PVWA) is moving from an old style (the classic interface) to a new style (the v10 interface) and unfortunately, this process is quite slow."
"Some of the additional features that we are looking at are in the Conjur product. I am specifically discussing key management, API Keys, and things for connecting applications in the CI/CD pipelines."
"I would like to see an easier way to define delegated roles within the administration of the core product."
"Sometimes critical issues require follow-ups, as the support team doesn't always recognize the urgency of a critical ticket immediately."
"I would prefer that this is a fully-managed service, rather than have to manage the software ourselves and keep it up to date."
"It should be easy to use for non-technical people. Its interface can be a bit difficult. Some parts of its interface are not very intuitive. Some of the controls are hidden, and instead of having a screen with all the controls for that account on it, you have to use menus and other similar things."
"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"I would have been really happy if Delinea were evolving or innovating like CyberArk. Delinea needs to innovate more to match the changing needs of the market."
"Although the interface is intuitive, it could be a little more user-friendly."
"This solution needs better integration with third-party solutions because their ability to support other tools is very weak."
"The pricing and presence could be improved."
"The initial setup is a bit complex."
"My thoughts about support of Delinea in general are that they are so so."
"Enhancing the solution by incorporating additional features to make it comprehensive would be beneficial. It would be more convenient to have a complete package solution that consolidates all the features in one place, making it easier to manage. Currently, I am required to access two separate servers for reports, which could be avoided if all the necessary features were available in a single location. This would be highly advantageous for managing everything effectively."
"The integration with sync could be improved."
"A built in utility that alerts when connections are made, either via RDP or ICA."
 

Pricing and Cost Advice

"Our risk is definitely significantly lower. Also, our resources are low."
"It costs us around $200 per user."
"The pricing for CyberArk is on the higher side compared to other Privileged Access Management products. Something should be done regarding enterprise licensing for long-standing customers."
"Network and security licenses are currently being managed by other outsource vendors, so they are facing some type of problems in the digital aspect."
"The SaaS version of CyberArk Enterprise Password Vault is very expensive, but the on-premises version is relative, e.g. depending on the size of the environment, it can be a bit pricey, but it's relatively okay compared to the others."
"It's expensive, certainly. But CyberArk is the leader in the market with regards to privileged access management. You pay a lot, but you are paying for the value that is being delivered."
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution."
"The product's licensing is yearly. I would rate the solution's pricing a six out of ten."
"The solution is priced too high, so I rate its pricing a nine out of ten."
"The price of Delinea Privileged Access Service is average compared to its competitors."
"It is sad that people with a limited budget won't be able to afford it."
"The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
"In addition to the license fees, we have to pay for the server and admin fees."
"The pricing is moderate."
"The price is cheap if I compare Delinea Privileged Access Service with other products."
"The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
"We went with subscription licensing. It paid off big time for us as we installed the V.3, and just received V.4 without paying for the upgrade."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
9%
Government
6%
Manufacturing Company
11%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise40
Large Enterprise173
By reviewers
Company SizeCount
Small Business6
Large Enterprise8
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If the...
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no sh...
What do you like most about Delinea Privileged Access Service?
The solution provides secure access to environments.
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The difference in license cost is minimal, with CyberArk being slightly costly due to its market-leading position. Th...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
BASF, Cerner, Covance, Credit Suisse, Fiserv, GE Healthcare, ING, International Culinary Center, Mitsubishi, Shell, Siemens, Swift, Spectrum, Tyson
Find out what your peers are saying about CyberArk, One Identity, Delinea and others in Privileged Access Management (PAM). Updated: January 2026.
881,757 professionals have used our research since 2012.