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CyberArk Identity vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
CyberArk Identity improved security, saved time, and offered over 100% ROI, proving valuable despite some indirect financial results.
Sentiment score
7.1
IBM Security QRadar offers high ROI through cost-effectiveness, threat mitigation, SOAR integration, and valuable data insights, satisfying users.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
6.7
CyberArk Identity's support is praised for expertise and quick resolution, despite some concerns about response times and product knowledge.
Sentiment score
6.1
IBM Security QRadar's customer service effectiveness varies with regional differences, personnel expertise, and response times impacting user satisfaction.
They always respond on time and offer 24/7 support.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
 

Scalability Issues

Sentiment score
7.3
CyberArk Identity offers scalable and adaptable solutions, but some users face challenges with extensive architectural scaling and performance when scaled.
Sentiment score
7.4
IBM Security QRadar offers strong scalability and flexibility, adapting effortlessly to diverse security needs across various industries.
We can use it on different phones and computers, demonstrating its scalability.
For scalability and reliability, it rates a perfect 10 out of 10.
You can scale it out pretty easily, and you can implement it very small.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
 

Stability Issues

Sentiment score
7.8
CyberArk Identity is stable with rare downtime, though challenges exist in connectivity and managing various components for global users.
Sentiment score
7.6
QRadar is reliable and efficient, with stability issues often linked to misconfigurations or updates rather than the software itself.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
 

Room For Improvement

CyberArk Identity requires enhancements in integration, scalability, usability, and support, focusing on mobile management, interface, and multifactor authentication.
IBM Security QRadar users seek better third-party integration, usability, enhanced AI, reporting, support, visualization, and API/cloud features.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
For CyberArk Identity, you need knowledge of their scripting language to pull different sets of reports.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
 

Setup Cost

Enterprise buyers find CyberArk Identity's pricing expensive but justified by comprehensive features and unmatched service for large organizations.
IBM Security QRadar is pricey, ideal for large enterprises, with flexible EPS-based pricing, often more costly than competitors.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Splunk is more expensive than IBM Security QRadar.
It was costly mainly because of the value you can get right now compared to other solutions.
 

Valuable Features

CyberArk Identity offers seamless integration, strong security, and user-friendly features for enhanced identity protection and operational efficiency.
IBM Security QRadar offers scalable, user-friendly security with advanced analytics, seamless integrations, and effective threat detection capabilities.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
 

Categories and Ranking

CyberArk Identity
Ranking in User Entity Behavior Analytics (UEBA)
9th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (10th), Identity Management (IM) (8th), Authorization Software (3rd), Enterprise Password Managers (6th), Access Management (6th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)
IBM Security QRadar
Ranking in User Entity Behavior Analytics (UEBA)
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
211
Ranking in other categories
Log Management (7th), Security Information and Event Management (SIEM) (4th), Endpoint Detection and Response (EDR) (18th), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th)
 

Mindshare comparison

As of October 2025, in the User Entity Behavior Analytics (UEBA) category, the mindshare of CyberArk Identity is 0.8%, up from 0.1% compared to the previous year. The mindshare of IBM Security QRadar is 9.0%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Entity Behavior Analytics (UEBA) Market Share Distribution
ProductMarket Share (%)
IBM Security QRadar9.0%
CyberArk Identity0.8%
Other90.2%
User Entity Behavior Analytics (UEBA)
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Mahmoud Younes - PeerSpot reviewer
Reliable installation and diverse use cases provide strong value
IBM Security QRadar has some areas for improvement. We have missed some DSM components. We need to customize logs where there is no DSM or connector for certain products. We can integrate but we have missed the DSM, which is the connector to pass logs coming from different applications. For example, with a university customer, we tried onboarding Canvas service. IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
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Use our free recommendation engine to learn which User Entity Behavior Analytics (UEBA) solutions are best for your needs.
869,202 professionals have used our research since 2012.
 

Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
6%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business89
Midsize Enterprise36
Large Enterprise102
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
The reporting functionality is somewhat complicated. While I would rate CyberArk Identity and Okta on the same level, Okta's reporting is crisper and clearer. For CyberArk Identity, you need knowle...
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
When comparing with Splunk, IBM Security QRadar's cost is reasonable. Splunk is more expensive than IBM Security QRadar.
 

Also Known As

Idaptive
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about CyberArk Identity vs. IBM Security QRadar and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.