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CyberArk Identity vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Many users find CyberArk Identity valuable for saving time, enhancing security, fostering efficiency, and yielding beneficial returns.
Sentiment score
6.3
IBM Security QRadar delivers cost-effective, rapid deployment, reducing incident response times and employee needs, enhancing organizational resilience.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Private Wealth Advisor at Arima Fund Limited
With SOAR, the workflow takes one minute or less to complete the analysis.
CyberSecurity Architects at VaporVM
AWS gives the chance to implement a solution out of the box with use cases that are already in IBM Security QRadar.
Strategic Account Executive at a computer software company with 51-200 employees
I have seen a return on investment; I can share that it includes time saved, money saved, and fewer employees needed.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Customer Service

Sentiment score
6.4
CyberArk Identity's customer service is generally effective but faces criticism for response delays and expertise inconsistencies.
Sentiment score
6.0
IBM Security QRadar support quality varies, with inconsistent service; knowledgeable agents appreciated but response times and expertise are concerns.
They resolved the problem immediately after I reported it, on the same day, within one hour.
Access Management Analyst at Telefónica
They respond immediately when requests are raised, and they are always available for priority one tickets.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
I received prompt responses and support, which I would rate as very good.
Cybersecurity Delivery Analyst at Accenture
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Network and Security Architect at Deutsche Telekom
Support needs to understand the issue first, then escalate it to the engineering team.
CyberSecurity Architects at VaporVM
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
Cyber Security Intern at a retailer with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.4
CyberArk Identity is praised for its scalability, accommodating diverse company sizes and ease of license expansion.
Sentiment score
7.3
IBM Security QRadar is highly scalable, easily integrates hardware, and efficiently manages extensive networks for cloud or on-premises deployments.
We can use it on different phones and computers, demonstrating its scalability.
Program associate at IMAGINE HER
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
Cybersecurity Delivery Analyst at Accenture
You can scale it out pretty easily, and you can implement it very small.
Cloud Specialist at Perini Beheer
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
CyberSecurity Architects at VaporVM
IBM Security QRadar's scalability is great; you can have a new collector to deploy if you have increased EPS per second.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Stability Issues

Sentiment score
8.0
CyberArk Identity is highly praised for its reliable stability, quick issue resolution, and effective performance, despite network connectivity challenges.
Sentiment score
7.5
IBM QRadar is seen as reliable, with stability dependent on proper configuration, version updates, and sufficient hardware resources.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
Private Wealth Advisor at Arima Fund Limited
When you have it in the cloud, you have CyberArk every time you need it.
Access Management Analyst at Telefónica
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees
On cloud, you don't see any disconnections or instability.
SOC Engineer at a outsourcing company with 10,001+ employees
I think QRadar is stable and currently satisfies my needs.
Architect of Cybersecurity at ASSIST - Software Services
The product has been stable so far.
Information Security Analyst at Banglalink
 

Room For Improvement

CyberArk Identity requires user interface improvements, better integration, enhanced documentation, and easier deployment for improved adoption and operations.
IBM Security QRadar needs UI improvements, better integration, faster support, enhanced features, and competitive pricing to address user concerns.
It would be helpful if they released a generalized document for processes such as migration.
Cybersecurity Delivery Analyst at Accenture
Integration or deployment is extremely difficult for CyberArk Identity.
Head of IT at Skutin Solutions
There's a need to enhance network performance.
Senior Technology Manager at a outsourcing company with 501-1,000 employees
We receive logs from different types of devices and need a way to correlate them effectively.
Network and Security Architect at Deutsche Telekom
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
Information Security Analyst at Banglalink
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
CyberSecurity Architects at VaporVM
 

Setup Cost

CyberArk Identity pricing is high but justified for enterprises with discounts and flexible licensing to balance costs.
IBM QRadar is costly but efficient, flexible in licensing, negotiable, and ideal for large enterprises over smaller ones.
Regarding pricing, it can be quite a lot for small companies.
Access Management Analyst at Telefónica
The pricing is acceptable.
Program associate at IMAGINE HER
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Head of IT at Skutin Solutions
Splunk is more expensive than IBM Security QRadar.
CyberSecurity Architects at VaporVM
It was costly mainly because of the value you can get right now compared to other solutions.
CTO at Sabyk
It depends on how much you want to spend.
Strategic Account Executive at a computer software company with 51-200 employees
 

Valuable Features

CyberArk Identity enhances security and efficiency through integrations, password management, user monitoring, and comprehensive compliance and risk analysis tools.
IBM Security QRadar is scalable and user-friendly, excelling in threat detection, event analysis, and third-party integration for large operations.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
Head of IT at Skutin Solutions
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
Cloud Specialist at Perini Beheer
It is the most powerful access management system.
Access Management Analyst at Telefónica
Recently, I faced an incident, a cyber incident, and it was detected in real time.
Information Security Analyst at Banglalink
IBM Security QRadar gives the opportunity to improve the time to market of the releases with a great evaluation of cybersecurity breaches.
Strategic Account Executive at a computer software company with 51-200 employees
Compared to ArcSight, Splunk, or any other SIEM tools where you need their processing language such as structured query language, SPL, and in Sentinel there is KQL query languages, IBM Security QRadar doesn't require reliance on query languages.
SOC Engineer at a outsourcing company with 10,001+ employees
 

Categories and Ranking

CyberArk Identity
Ranking in User Entity Behavior Analytics (UEBA)
9th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (7th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
IBM Security QRadar
Ranking in User Entity Behavior Analytics (UEBA)
1st
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
219
Ranking in other categories
Log Management (7th), Security Information and Event Management (SIEM) (3rd), Endpoint Detection and Response (EDR) (17th), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (11th)
 

Mindshare comparison

As of January 2026, in the User Entity Behavior Analytics (UEBA) category, the mindshare of CyberArk Identity is 0.7%, up from 0.3% compared to the previous year. The mindshare of IBM Security QRadar is 6.8%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Entity Behavior Analytics (UEBA) Market Share Distribution
ProductMarket Share (%)
IBM Security QRadar6.8%
CyberArk Identity0.7%
Other92.5%
User Entity Behavior Analytics (UEBA)
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Have managed daily asset and alert monitoring effectively but have encountered limitations with manual processes and interface usability
It's still very manual and doesn't work on its own. It's still in an early stage and not on par where we can consider it a really successful detection system. The accuracy is not there. The UI could be better when compared to Sentinels where we can use flags and tagging. It could be much more user-friendly. IBM Security QRadar has all features and is fully competitive with other SIEM tools, but when it comes to user-friendliness, a new user takes time to get used to it. More intuitive, user-friendly interfaces and more helpful documentation would be beneficial. The query searching and data fetching could be faster. In large to very large organizations with around 5,000 or 6,000 assets or beyond, even with proper configurations and RAM and hardware backing up, the query is fairly slow.
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Use our free recommendation engine to learn which User Entity Behavior Analytics (UEBA) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise39
Large Enterprise105
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
My experience with pricing, setup cost, and licensing is great compared to the other vendor.
 

Also Known As

Idaptive
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about CyberArk Identity vs. IBM Security QRadar and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.