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CyberArk Certificate Manager vs UserLock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Certificate Manager
Ranking in Authentication Systems
8th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
UserLock
Ranking in Authentication Systems
21st
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Access Management (25th)
 

Mindshare comparison

As of September 2025, in the Authentication Systems category, the mindshare of CyberArk Certificate Manager is 1.3%, up from 0.7% compared to the previous year. The mindshare of UserLock is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Venafi1.3%
UserLock1.1%
Other97.6%
Authentication Systems
 

Featured Reviews

Adam Goldstein - PeerSpot reviewer
Automates certificate management across platforms and has enhanced integration support
Venafi's automation capabilities were significant, as they allowed us to automate certificate rotation and deployment effectively. We integrated it with GlobalSign and aimed to automate DNS verification, although challenges remained. Venafi's platform-agnostic nature was beneficial for handling certificates across different systems like IIS, AWS, and Azure. It ensures centralized certificate management, which is crucial for compliance and maintaining best practices. It significantly improved our operational efficiency by automating certificate workflows. This reduced the number of certificates requiring manual management, freeing internal resources from deploying trivial certificates. While some complex certificates still needed manual intervention, automating simpler ones eliminated internal bottlenecks associated with tasks like uploading certificates to Imperva. By automating these processes, we reduced errors, streamlined workflows, and eliminated the need to repeatedly remember and execute complex procedures, ultimately increasing our overall operational efficiency. The automation capabilities are good; when properly configured, it performs as expected.
Bill H. - PeerSpot reviewer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have reduced 80% to 90% of our outages with Venafi, which impacts the revenue substantially."
"Venafi solved the issue of many misplaced internal certificates, as we know that at one place we can get all the information, and the problem of notifications about expiring certificates is resolved, improving our overall system for Expedia."
"The support is definitely great. What I like best about Venafi is that it's very easy to get somebody on a call and get any of my questions answered. That's probably the biggest thing. Besides the fact that it's a mature product and it works, the support is a big deal."
"It's definitely worth the money to have Venafi as a tool; it's definitely miles away from the competition, in my opinion."
"Venafi's automation capabilities were significant, as they allowed us to automate certificate rotation and deployment effectively."
"Venafi is super stable, and we experienced no issues with its stability."
"The most important feature for us is the ease of use. If something is not available, we can develop our own scripts for it. We can create change management around this tool."
"The most valuable feature of Venafi is the automation that helps save time and reduce human error."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
 

Cons

"Venafi excels in automating certificate rotation and deployment but could enhance its offering by improving support for hardware security modules like Fortanix and providing more advanced, out-of-the-box integrations with public certificate authorities for DNS re-verification."
"Currently, specific processes require manual installations due to the lack of built-in integrations."
"The on-prem version is far more mature than the cloud version, which lacks a lot of features that the on-prem version offers, at least when we did the POC and evaluated the product."
"Venafi's overall installation could be made easier."
"The product was really good when it was a Venafi product. However, since its acquisition by CyberArk, there has been a lack of significant innovations. They are pushing for cloud adoption, but we prefer on-premises solutions due to regulatory concerns."
"Venafi excels in automating certificate rotation and deployment but could enhance its offering by improving support for hardware security modules like Fortanix and providing more advanced, out-of-the-box integrations with public certificate authorities for DNS re-verification."
"Venafi could enhance its offerings by providing more automation features."
"The product was really good when it was a Venafi product. However, since its acquisition by CyberArk, there has been a lack of significant innovations."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"Venafi's pricing appears to be competitive within the market."
"The pricing model is complex, considering factors beyond the number of certificates. This complexity can make our payments to Venafi challenging if costs continue to rise. It is good but more expensive than the competitors."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
8%
Manufacturing Company
8%
Government
17%
Educational Organization
7%
Retailer
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about Venafi?
We use Venafi for PKI certificates.
What is your experience regarding pricing and costs for Venafi?
For our budget, Venafi's cost is moderate. It's not expensive as internal certificate generation is free, and we only pay for the public CA certificate signer and for storage in Venafi. With the to...
What needs improvement with Venafi?
As an end user, I cannot specifically point out improvements, but I believe it would be beneficial to display active certificates in a separate column on the UI, so users can easily find what they ...
Ask a question
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Also Known As

Venafi
No data available
 

Overview

 

Sample Customers

Surescripts, CME Group, TD Bank Group, Aetna, MoneyGram, Zions Bancorp, Cisco
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about CyberArk Certificate Manager vs. UserLock and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.