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CrossBrowserTesting vs Testim comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
28th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Testim
Ranking in Functional Testing Tools
11th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Test Automation Tools (7th)
 

Mindshare comparison

As of October 2025, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.0%, up from 0.8% compared to the previous year. The mindshare of Testim is 3.5%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Testim3.5%
CrossBrowserTesting1.0%
Other95.5%
Functional Testing Tools
 

Featured Reviews

CN
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Dheeraj Bavirisetty - PeerSpot reviewer
Enhancing automation skills, intuitive, and low-code
We use Testim to automate our testing scripts. I am part of the testing team for a corporate bank in the US, which is my client. We work on building their product, and Testim is used to automate the scripts since it is a low-code automation platform The feature I like most about Testim is the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SmartBear has excellent, informative webinars, so keep an eye out for those."
"The ability to choose from many devices is the best feature."
"This solution helps lower the overhead cost associated with buying multiple devices."
"I am able to continuously test my new releases across browser versions without issues."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"We added Testim to our CI flow. It allows us to test only tasks that already passed sanity tests."
"The feature I like most about Testim is the record and playback capability, which does not require writing a lot of code."
"The REST API features allowed integrated testing for select products to quickly make calls and test the UIs with API calls while the CLI allows us to matrix the grid function across browsers."
"I have seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes."
"The tool's most valuable feature is the recently added AI feature."
"The product is easy to use."
"It is a highly stable solution."
"The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios."
 

Cons

"Sometimes the testing is slow."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"There should be more detailed training on CrossBrowserTesting."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"There are common properties between multiple elements that we should be able to edit - such as 'when this step fails,' 'when to run this step,' and 'override timeout'. I should be able to update these properties if I select multiple elements."
"I get a little bit confused while creating new branches."
"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."
"There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it."
"The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling."
"There is currently no room for improvement that I can identify as of now."
"In the last couple of months, I have experienced some downtime where it wasn't working."
"The API testing integration is a bit lacking and can be improved."
 

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The tool offers a fixed pricing model for our company."
"I rate the product’s pricing an eight out of ten compared to other tools."
"The solution is not expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Testim?
The tool's most valuable feature is the recently added AI feature.
What is your experience regarding pricing and costs for Testim?
I rate the product’s pricing an eight out of ten compared to other tools.
What needs improvement with Testim?
More advanced AI-based features and features on the API side would help us create better end-to-end test suites.
 

Comparisons

 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about CrossBrowserTesting vs. Testim and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.