Crelate vs SAP CRM comparison

Crelate and SAP are both solutions in the CRM category. Crelate is ranked #111, while SAP is ranked #4 with an average rating of 8.1. Crelate holds a 0.4% mindshare in CRM, compared to SAP’s 2.1% mindshare. Additionally, 84% of SAP users are willing to recommend the solution.

Crelate

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377 Comparison Views

SAP CRM

Read 44 SAP CRM reviews

4,480 Views
4,032 Comparison Views

84% willing to recommend

Crelate

SAP CRM

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Executive SummaryUpdated on Mar 29, 2026

SAP CRM and Crelate are competing products in the CRM solutions category. SAP CRM offers comprehensive features with extensive integration and scalability, positioning it as a more robust solution for enterprises, whereas Crelate provides a user-friendly experience with a focus on recruitment.

Features: SAP CRM offers seamless integration with other SAP products, comprehensive analytics tools, and extensive configuration options. Crelate is strong in efficient applicant tracking, pipeline management, and customization options for staffing and recruitment.

Ease of Deployment and Customer Service: SAP CRM requires extensive implementation time due to its complex infrastructure but benefits from global support and training resources. Crelate provides a quicker deployment cycle and responsive support, catering well to recruitment industry needs.

Pricing and ROI: SAP CRM involves higher initial costs with significant returns for enterprises leveraging its capabilities. Crelate offers a lower entry cost with quicker time to value, appealing to smaller businesses and recruitment agencies.

To learn more, read our detailed CRM Report (Updated: March 2026).

Buyer's Guide

CRM

March 2026

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Helped 885,667 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Crelate

Ranking in CRM

111th

Average Rating

0.0

Number of Reviews

Ranking in other categories

Applicant Tracking and Recruiting Software (30th), Cloud HCM (52nd)

SAP CRM

Ranking in CRM

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Local Government CRM (2nd), Marketing Management (3rd)

Mindshare comparison

As of April 2026, in the CRM category, the mindshare of Crelate is 0.4%. The mindshare of SAP CRM is 2.1%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
SAP CRM	2.1%
Crelate	0.4%
Other	97.5%

CRM

Featured Reviews

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Fazle Rabbi

CRM administrator at a manufacturing company with 10,001+ employees

Customization and automation drive effective user training and insights sharing

Recently, the price of SAP CRM has increased, which is one concern. Another issue is that sometimes we experience slow performance. Reports in SAP CRM itself can become very slow. Other than that, it is a very good CRM system. I am happy with SAP CRM because whenever we have requirements for changes or customization as per our needs, we get them, and the downtime is minimal. We are getting very good support from the incident team and the in-house support team who are responsible for customization. Some customer centers have moved to Salesforce, but I don't have any experience with Salesforce to make a comparison.

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

13%

Financial Services Firm

University

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	27

Questions from the Community

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What do you like most about SAP CRM?

Getting the right information at the right time across different programs is important. These programs lack interaction between them. IPA is a good option to bring them together.

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What is your experience regarding pricing and costs for SAP CRM?

SAP CRM is not suitable for small companies because of the cost. It is suitable for medium and large enterprise companies.

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What needs improvement with SAP CRM?

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Comparisons

No data available

Microsoft Dynamics CRM vs SAP CRM

Compared 35% of the time

Salesforce Sales Cloud vs SAP CRM

Compared 9% of the time

Adobe Campaign vs SAP CRM

Compared 5% of the time

Zoho CRM vs SAP CRM

Compared 4% of the time

Siebel CRM vs SAP CRM

Compared 4% of the time

More SAP CRM Competitors

Product Reports

Buyer's Guide

Cloud HCM

March 2026

Download Crelate product report

Buyer's Guide

SAP CRM

March 2026

Download SAP CRM product report

Overview

Crelate empowers over 25,000 professionals with its AI-powered Living Platform designed for modern recruiting. Ideal for executive search, direct placement, and talent teams, Crelate provides an all-in-one platform with intelligent sourcing and customizable workflows.

Crelate combines a powerful Applicant Tracking System with a robust Recruiting CRM, offering agentic AI and real-time insights. It helps teams leverage proprietary data, reduce tool sprawl, and tackle strategic recruiting challenges. Since 2012, it has aimed to foster lasting prosperity through employment and entrepreneurship.

What are the key features of Crelate?

AI Recruiting: Enhances candidate sourcing efficiency.
Co-Pilot: Streamlines recruiting tasks.
Applicant Tracking System: Manages candidate applications seamlessly.
Client Portal: Facilitates client-recruiter collaboration.
Contact Data Enrichment: Completes candidate information accurately.
Customer Relationship Management: Strengthens client relationships.
Job Portal: Publishes and tracks job postings effortlessly.
Recruiting Analytics: Provides insights into recruiting performance.
Recruiting CRM: Organizes and manages client-candidate interactions.
Sequencing: Automates outreach processes.
Vendor Management System (VMS): Manages vendor relationships effectively.

Why should you consider Crelate based on user reviews?

Enhanced Efficiency: Streamlined processes minimize the time to hire.
Customizability: Adapts to specific organizational workflows and needs.
Data Utilization: Leverages data for better decision-making.
Scalability: Supports growth and expanding recruiting teams.

Crelate is effectively used across industries such as executive search firms and in-house talent acquisition departments. Its versatility makes it suitable for organizations looking to enhance recruitment processes, providing a comprehensive approach to talent management and data-driven recruiting strategies.

Crelate

SAP CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. It offers a range of features including lead management, opportunity management, campaign management, and customer service management. With SAP CRM, businesses can effectively manage their customer interactions, improve customer satisfaction, and drive revenue growth.

The solution integrates with other SAP modules, allowing for seamless data exchange and real-time insights. It also offers mobile access, enabling sales and service teams to access critical information on the go.

SAP CRM is a powerful tool for businesses looking to enhance their customer relationships and drive business success.

SAP

Sample Customers

Information Not Available

Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.

Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM. Updated: March 2026.

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