ControlUp vs Eggplant Test comparison

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780 views|514 comparisons
100% willing to recommend
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83% willing to recommend
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Executive Summary

We performed a comparison between ControlUp and Eggplant Test based on real PeerSpot user reviews.

Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ControlUp vs. Eggplant Test Report (Updated: March 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting.""The script-based actions have allowed us to extend the core reporting capabilities.""Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI.""It has a great career time monitoring tool.""The most valuable feature is the granularity of visibility into the resources that are in use by our applications.""It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes.""Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service.""The most valuable features in ControlUp are endpoint monitoring and the many features that are available."

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"Good text reading ability.""Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level.""The most valuable features would be the image recognition and the OCR.""The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them.""GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial.""The main feature of Eggplant Test is that it can do fully automated web testing and app testing.""The features that we like the most are the developer interface and the ability to quickly develop and deploy tests.""The most valuable feature is the ability to create code from a flow chart, and then run the code through it."

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Cons
"It can be improved by including script-based scheduling.""The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections.""ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration.""We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call.""Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues.""This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense.""Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider.""The graphical user interface needs to be improved from version to version."

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"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems.""It has low productivity.""A step forward would be to have event support, because it is more or less linear at the moment.""The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans.""The solution would crash from time to time.""The language is too specific; it is just for Eggplant.""We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution.""I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."

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Pricing and Cost Advice
  • "We are satisfied with the price compared to other solutions."
  • "Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
  • More ControlUp Pricing and Cost Advice →

  • "It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
  • "Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
  • "End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
  • "It probably has a yearly license."
  • "This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
  • "Eggplant Test is a very expensive solution."
  • More Eggplant Test Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:When using ControlUp, the core feature that we have found valuable is its UI It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the… more »
    Top Answer:They have standard and platinum licensing. We have a platinum license.
    Top Answer:This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another… more »
    Top Answer:Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate… more »
    Top Answer:The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology.
    Top Answer:Eggplant Digital Automation Intelligence could improve by lowering the price.
    Ranking
    Views
    780
    Comparisons
    514
    Reviews
    6
    Average Words per Review
    864
    Rating
    8.7
    Views
    0
    Comparisons
    14
    Reviews
    4
    Average Words per Review
    539
    Rating
    7.8
    Comparisons
    Also Known As
    Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
    Learn More
    Overview

    ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

    The ControlUp platform supports:

    • Any digital workstyle
    • Physical endpoints
    • Virtual desktops
    • Apps
    • SaaS
    • Web apps
    • Unified communications tools

    ControlUp Features

    ControlUp has many valuable key features. Some of the most useful ones include:

    • Out-of-the-box device and performance metrics
    • Custom metric and device data collection
    • Non-intrusive, secure agents with offline mode
    • Custom reporting
    • Easy-to-use dashboards
    • Scalable SaaS infrastructure
    • Built-in troubleshooting & remediation actions
    • Remote assist
    • Custom script actions
    • Multiple scripting languages
    • Automation and alerting

    ControlUp Benefits

    There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

    • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
    • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
    • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
    • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
    • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
    • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

    A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

    A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

    A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

    Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

    With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

    Sample Customers
    B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
    FUJIFILM Group, NEC Personal Computers
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Non Profit14%
    Energy/Utilities Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Healthcare Company12%
    Insurance Company8%
    REVIEWERS
    Computer Software Company29%
    Aerospace/Defense Firm14%
    Financial Services Firm14%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Healthcare Company13%
    Financial Services Firm12%
    Computer Software Company12%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    REVIEWERS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise73%
    Buyer's Guide
    ControlUp vs. Eggplant Test
    March 2024
    Find out what your peers are saying about ControlUp vs. Eggplant Test and other solutions. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    ControlUp is ranked 4th in Digital Experience Monitoring (DEM) with 9 reviews while Eggplant Test is ranked 8th in Digital Experience Monitoring (DEM) with 16 reviews. ControlUp is rated 8.8, while Eggplant Test is rated 7.8. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of Eggplant Test writes "Empowers effective test automation with comprehensive platform coverage and scalability". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI, whereas Eggplant Test is most compared with Selenium HQ, Tricentis Tosca, Katalon Studio, SmartBear TestComplete and froglogic Squish. See our ControlUp vs. Eggplant Test report.

    See our list of best Digital Experience Monitoring (DEM) vendors.

    We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.