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Arcserve Cloud Direct vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
66th
Ranking in Disaster Recovery as a Service
15th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in Cloud Backup
3rd
Ranking in Disaster Recovery as a Service
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (6th)
 

Mindshare comparison

As of February 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.4%, up from 0.3% compared to the previous year. The mindshare of Commvault Cloud is 6.1%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.1%
Arcserve Cloud Direct0.4%
Other93.5%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"Commvault gives us a single platform to manage and recover our data. Since we are a research organization, backup is one of the most critical parts of our IT operations and services. Internally, we run it as a managed service, and there is a single console that makes it easy for management to see the performance."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"It's very user-friendly. It supports a wide range of workloads. It's quite easy to use, it's very powerful and it's scalable."
"IntelliSnap for snapshot collection is one of the most efficient and easiest ways to back up large amounts of data."
"The user interface is very easy to navigate."
"Commvault Cloud stands out for its ease of use and reliable backups, along with its ability to handle large data volumes for VMs, servers, and applications."
"This is a very stable product."
"With the use of the cloud, the solution is easy to learn."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"We are using a production environment with customer-sensitive data on it. As per our central bank rules and regulations, we can't keep our customer's sensitive data in the cloud."
"It is a little more complicated than it really needs to be."
"I would rate the customer support five out of ten. Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility."
"I would like them not to push Command Center. It is good, but I would like them to enable all the features for the Java console. Some things are not in the Java console, like Office 365 agents. In fact, they are there, but one of the engineers had to show me how to configure it. It's not done the same as in the Command Center."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"The solution must provide deception files across the network."
"It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam."
"I would like to see a more user-friendly GUI."
 

Pricing and Cost Advice

Information not available
"Licensing could be better explained. Sometimes, it's unclear what features are available in different licensing models."
"New licensing is easy and affordable."
"...the battle came down to pricing, as well as some small features, and Commvault was the best in all the criteria."
"The solution is worth the money."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"One of the most interesting aspects is that the licensing model can be modified. We're paying for our licensing by the client, as opposed to the size of the footprint of the backup, which decreased our cost by about 20 percent."
"Commvault is more expensive than Veeam, which is the reason that we are changing to Veeam for cloud environments."
"Using a subscription-based license has been advantageous."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

Ask a question
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What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Lion
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: January 2026.
881,665 professionals have used our research since 2012.