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Arcserve Cloud Direct vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
66th
Ranking in Disaster Recovery as a Service
15th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in Cloud Backup
3rd
Ranking in Disaster Recovery as a Service
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (6th)
 

Mindshare comparison

As of February 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.4%, up from 0.3% compared to the previous year. The mindshare of Commvault Cloud is 6.1%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.1%
Arcserve Cloud Direct0.4%
Other93.5%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors."
"The convenience of backing up and restoring simultaneously is very valuable."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
"The solution has the fastest backup and better licensing."
"It's the leader in backup and archiving."
"Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats."
"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."
"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"Commvault Complete Data Protection would benefit from improving their training resources."
"This product is overly complex to operate and run."
"The solution must provide deception files across the network."
"I would assess the Command Center as a very useful but sometimes difficult tool. It is multipurpose. It has all the features of logging and monitoring, especially for the actual setup. For us, it is easy because we work daily with it, but for customers who only use it once a week, they sometimes have some difficulties. Command Center is not user-friendly for beginners."
"They need to improve when it comes to large, video file archiving. They're good, but they have not met my expectations as a customer in this area."
"You can't change Metallic's retention policies without contacting the Commvault support team."
"I would like more communication informing us on what Commvault is doing in the background."
"There is room for improvement in the data center application running on the cloud for the platform."
 

Pricing and Cost Advice

Information not available
"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."
"The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten."
"Commvault's pricing model and pricing structure were initially confusing, but once we worked more closely with the company, we were able to transition to a subscription license that saved us a lot of money."
"I rate the product’s pricing a seven out of ten."
"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."
"I would rate the price of Commvault Cloud seven out of ten with ten being the cheapest."
"The cost of an integrator license is moderate and its features cover most customers."
"It is cheaper than NetBackup, but its price can be lower. If a good solution can be cheaper, it is always an advantage. Its licensing is on a yearly basis."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Lion
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: January 2026.
881,360 professionals have used our research since 2012.