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Arcserve Cloud Direct vs Veritas System Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (62nd), Disaster Recovery as a Service (18th)
Veritas System Recovery
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
Disaster Recovery (DR) Software (32nd)
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
SP
IT Manager at Canara Robeco
An easy to maintains solution useful to manage daily backup and the restoration of backup files
I don't see any scope for improvement in the product since it is a well-established solution. My company has not faced any production-related issues with Veritas System Recovery, as it has stayed quite stable in our environment. The product's integration capabilities are an area with certain shortcomings where improvements are required. The documentation and reporting areas also need to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"The solution has helped reduce my company's cost by around 50 to 60 percent."
"You can back up the whole image, not just files and folders, but the image from the server, and you can restore the whole image."
"You can back up the whole image."
"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."
"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."
"The installation was straightforward."
"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."
"It has a user-friendly interface."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The reliability is sometimes lacking."
"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."
"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."
"The product's integration capabilities are an area with certain shortcomings where improvements are required."
"For most organizations these days, their main concern is to protect their database and I think Veritas could make some improvements in that regard."
"Lacks the ability to protect the database snapshot."
"This solution needs an easier interface that is more comprehensible. Also, sometimes we have issues with restoring images when we initialize the servers."
"We faced issues with recovery and restoration."
 

Pricing and Cost Advice

Information not available
"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
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Top Industries

By visitors reading reviews
Construction Company
26%
Comms Service Provider
16%
Healthcare Company
11%
Financial Services Firm
7%
Manufacturing Company
13%
Computer Software Company
12%
Construction Company
12%
Energy/Utilities Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veritas System Recovery 18, System Recovery 18, System Recovery
 

Overview

 

Sample Customers

Lion
Mother's Nutritional Center, Occidental Technical Group
Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Broadcom and others in Disaster Recovery (DR) Software. Updated: August 2026.
908,877 professionals have used our research since 2012.