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Arcserve Cloud Direct vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
62nd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (18th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
73
Ranking in other categories
SaaS Backup (1st)
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.6%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.2%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3653.2%
Arcserve Cloud Direct0.6%
Other96.2%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"The solution does good backups."
"I would recommend this solution to others who are interested in implementation, as it is a good solution with good email capacity and is easy to use."
"At the moment I think we have all we need for backing up our Office 365 emails reliably, we have a solid solution with this product so I don't see any reason it would have to change."
"Veeam Backup does backup and restore very well."
"I believe the solution is very scalable. We can continuously add mailboxes and sites."
"One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it."
"For data security, we rely on Veeam Backup for Teams and it is quite effective."
"The ease of use is great and the integrations with the storage vendors are useful, with snapshot capabilities and similar features, and the setup was straightforward, making it a stable solution with great scalability."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The licensing price is quite high. It's expensive."
"The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint."
"The implementation of this solution needs to be improved."
"While there really is nothing wrong with the product some small improvements in the interface could make it even easier to use."
"The license pricing can be reduced."
"The installation could always be a little bit easier. You do need to be a bit technical."
"It's a new product. It's not mature."
"Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup."
 

Pricing and Cost Advice

Information not available
"We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything."
"There is a license required for this solution and we pay annually."
"It is not the cheapest solution in the market."
"I have a per-user license for the number of users and the mailboxes that I have."
"For the number of users and amount of storage you receive, it is not expensive."
"Veeam Backup for Microsoft 365 is expensive, and I rate it an eight out of ten."
"We are talking about a third party solution, so there is a licensing fee."
"It is an expensive product, and there is an additional cost involved in purchasing hardware. I rate the pricing an eight out of ten."
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Top Industries

By visitors reading reviews
Construction Company
26%
Comms Service Provider
16%
Healthcare Company
11%
Financial Services Firm
7%
Construction Company
10%
Comms Service Provider
9%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise21
Large Enterprise17
 

Questions from the Community

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How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
That is something probably related to the way we have integrated the backup because we have moved the backup infrastructure away from our local domain. When we try to use application-aware backups,...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

 

Sample Customers

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Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: July 2026.
908,834 professionals have used our research since 2012.