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Arcserve Cloud Direct vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
62nd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (17th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
72
Ranking in other categories
SaaS Backup (1st)
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.5%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3653.3%
Arcserve Cloud Direct0.5%
Other96.2%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"The most valuable feature is the built-in integration with Office 365, which helps us protect email accounts and servers. We use it on virtual servers on the cloud with Azure, or we can use an agent on physical servers."
"One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it."
"The solution is easy to use; it's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer."
"It helps to ensure that you can always have your data restored."
"We have backups for Microsoft 365 because it is in the account of the complete tenant compromise. If we lose access to a tenant or all of the client's data gets Microsoft 365, and they lose access to all of their emails, OneDrive, and Teams data, then at least we have an off-site copy that is not linked to their Microsoft side of things."
"The most critical feature of Veeam Backup for Microsoft 365 is its ability to back up and protect data on cloud services."
"Veeam Backup gives you the option to backup your data from the cloud to on-premises."
"The most valuable feature of Veeam Backup for Office 365 is the ease of use; you only need to create a folder in your drive and it's as simple as dragging and dropping files to store them."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points."
"In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file."
"The license pricing can be reduced."
"The solution is costly."
"Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us."
"The solution could offer better reporting."
"It's a new product. It's not mature."
"It needs to be able to integrate with other emailing systems, like Linux."
"The price could be reduced to make it more competitive."
 

Pricing and Cost Advice

Information not available
"I'm not sure about the price, but I think it could be lower."
"The cost of Veeam Backup for Office 365 is $19 for one mailbox."
"The cost of Veeam Backup is $28 per user for one year."
"The pricing model makes this solution more expensive than it needs to be."
"The pricing is expensive."
"The price of Veeam Backup for Office 365 is inexpensive. We have a license to use the solution."
"Veeam Backup for Office 365 is a subscription-based solution."
"It is not the cheapest solution in the market."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Comms Service Provider
9%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise21
Large Enterprise16
 

Questions from the Community

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How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

 

Sample Customers

Lion
Information Not Available
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Cloud Backup. Updated: May 2026.
894,807 professionals have used our research since 2012.