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Arcserve Cloud Direct vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
54th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (13th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
70
Ranking in other categories
SaaS Backup (1st)
 

Mindshare comparison

As of September 2025, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.4%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 4.9%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Veeam Data Cloud for Microsoft 3654.9%
Arcserve Cloud Direct0.4%
Other94.7%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
Chong Khing  Lee - PeerSpot reviewer
Backup and recovery options integrate smoothly while affordability remains a challenge
My relationship with Veeam is that I am a reseller and system integrator. The support for both cloud-based and on-premises infrastructure from Veeam Data Cloud for Microsoft 365 impacts my data protection strategy because that's the reason we are using Veeam. Veeam is a platform that supports both on-prem and cloud. It's a single pane of glass that we can support both, which is one of the good reasons we are using Veeam. The key benefits my organization has experienced with Veeam's integration of SharePoint, OneDrive, Exchange, and Teams within its data protection framework are that single licensing is one of the things customers prefer to use because it's very easy for them to manage. I would rate Veeam Data Cloud for Microsoft 365 overall an eight on a scale from 1 to 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"I would rate my experience with the initial setup an eight out of ten, with ten being easy."
"This covers the areas of backing up Office 365 that Microsoft does not include in its standard routine."
"The solution is easy to use and stable and can be made to fit one's needs."
"Veeam Backup for Microsoft 365 is reliable and easy to use."
"It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox."
"The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
"It is a stable solution."
"It works well for our backup needs, and I would recommend it for Microsoft 365 due to its reliability."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution."
"A while back, I had some trouble using the agent. It might be a problem with older versions. Sometimes, I also have issues installing or making backups from the console to that type of operating system."
"When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
"It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion."
"The installation could always be a little bit easier. You do need to be a bit technical."
"The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."
"The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days."
"One major drawback is that Veeam doesn't support migrating data once it's stored in object storage like S3."
 

Pricing and Cost Advice

Information not available
"It is strictly subscribed on a per-user basis."
"Veaam Backup is licensed per mailbox, which customers like because it's per user and so they don't have to pay for shared mailboxes."
"There is a license required for this solution and we pay annually."
"The pricing is expensive."
"It is not the cheapest solution in the market."
"Veeam Backup for Office 365 is a subscription-based solution."
"It is an expensive product, and there is an additional cost involved in purchasing hardware. I rate the pricing an eight out of ten."
"We decided on Altaro because, from the point of view of the total cost, Altaro looks cheaper than Veeam. Veeam has a lot of costs that are not clear when you start it, which makes it less flexible than Altaro, but only after half a year, you can be really sure that you made a good decision."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Manufacturing Company
7%
Comms Service Provider
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise21
Large Enterprise15
 

Questions from the Community

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How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
 

Overview

 

Sample Customers

Lion
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Find out what your peers are saying about Veeam Software, Commvault, Hewlett Packard Enterprise and others in Cloud Backup. Updated: August 2025.
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