SAP Signavio Process Manager and CMW Tracker are process management solutions. SAP Signavio excels in pricing and customer support, whereas CMW Tracker is favored due to its comprehensive feature set justifying its cost.
Features: SAP Signavio Process Manager offers robust data-driven analysis capabilities, seamless integration with SAP applications, and a strong focus on user-friendly navigation. CMW Tracker provides highly customizable workflow capabilities, an intuitive interface, and excellent task prioritization features, giving it an edge for those seeking extensive personalization.
Room for Improvement:SAP Signavio could enhance its customization options and simplify the integration process for non-SAP applications. User interface enhancements and advanced collaboration tools could further improve its offering. CMW Tracker could streamline its deployment process and reduce complexity, as well as provide more accessible customer service options. Enhancing its integration with third-party systems would increase its appeal.
Ease of Deployment and Customer Service:SAP Signavio is praised for a smooth deployment process and responsive customer support, reducing implementation time significantly. CMW Tracker, while offering flexibility, poses complexity in deployment that may require additional resources. Its customer service, although helpful, is not as accessible as SAP's.
Pricing and ROI:SAP Signavio offers competitive pricing with a reasonable setup cost, providing value through integrated SAP solutions and customer support. CMW Tracker, despite higher initial setup costs, offers substantial long-term ROI through advanced customization, making it valuable for organizations prioritizing tailored solutions.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
I would rate their technical support a ten.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
It should also integrate with non-SAP systems for better functionality.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
| Product | Market Share (%) |
|---|---|
| SAP Signavio Process Manager | 6.5% |
| CMW Tracker | 0.4% |
| Other | 93.1% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 43 |
CMW Tracker offers a browser-accessible workflow management platform supporting low code development with features such as team collaboration and excellent customer service. Users value its affordability and ability to enhance transparency and standardize processes.
CMW Tracker streamlines project management by allowing non-technical users to create workflows, manage tasks, and synchronize tools efficiently. This platform emphasizes ease of deployment and modification, bringing transparency and clarity to processes while enabling workflow automation. Its user-friendly design, robust analytics, and cost-effectiveness make it a favored choice for organizations needing efficient workflow management.
What are the main features of CMW Tracker?CMW Tracker is widely implemented across industries requiring efficient workflow management, particularly in settings where collaboration and process transparency are critical. Organizations benefit from its ability to standardize operations, reduce IT dependency, and enhance service delivery by enabling seamless communication among dispersed team members working on joint projects.
The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.
Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com
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