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Claude for Enterprise vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Claude for Enterprise
Ranking in AI Software Development
14th
Average Rating
7.0
Reviews Sentiment
5.1
Number of Reviews
3
Ranking in other categories
AI-Powered Chatbots (5th), AI Writing Tools (5th), AI Code Assistants (7th), Large Language Models (LLMs) (6th), AI Proofreading Tools (4th), AI Content Creation (6th), AI Research (3rd)
Zapier
Ranking in AI Software Development
17th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (24th), Cloud Data Integration (14th), Business Orchestration and Automation Technologies (18th)
 

Mindshare comparison

As of February 2026, in the AI Software Development category, the mindshare of Claude for Enterprise is 3.1%, down from 10.3% compared to the previous year. The mindshare of Zapier is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Software Development Market Share Distribution
ProductMarket Share (%)
Claude for Enterprise3.1%
Zapier0.5%
Other96.4%
AI Software Development
 

Featured Reviews

Nishant Thakkar - PeerSpot reviewer
Senior Analyst at WTW
Data visualization and workflow efficiency improve with automated features
I do not have a business relationship with this vendor other than being a customer, and I was not offered a gift card or incentive for this review. We use other tech products such as Microsoft Excel and Slack. We can use my real name when publishing my review, along with my real company name. On a scale of 1-10, I rate Claude an 8.
RL
Product Owner | Integration
Diverse integration options support workflow automation while pricing and support need improvements
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more direct interactions. It would be great to have a direct contact person for support, but bigger companies usually have solution partners handling support. I do not have a solution partner for Zapier due to using it for small use cases.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Claude saves me significant time when conducting research or writing quick Python scripts."
"Claude has positively impacted my organization, as evident from the metrics which show productivity doubling and turnaround time being cut in half."
"Overall, I rate Claude nine out of ten."
"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"The product's initial setup phase was very easy."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
 

Cons

"The product could be improved by offering automatic integration with other solutions, such as the ability to read Excel or text files and automate processes this way."
"The foundational model would have to be improved to be comparable to ChatGPT for everyday use cases."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"It could support various languages along with Python."
"One issue I experienced was that when Zapier did not automate or threw an error, the error was not user-friendly."
"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"
"My biggest concern with Zapier would be their pricing strategy."
 

Pricing and Cost Advice

Information not available
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"The price of Zapier is approximately $75 monthly."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"It's very affordable."
"The product is reasonably priced."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
8%
Comms Service Provider
8%
University
8%
University
11%
Financial Services Firm
9%
Retailer
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Claude?
For an individual user, it is very easy and straightforward. I cannot speak to larger teams.
What needs improvement with Claude?
The foundational model would have to be improved to be comparable to ChatGPT for everyday use cases. The system should be better at understanding when to reply directly with the foundational model ...
What is your primary use case for Claude?
I primarily use Claude for developing quick Python scripts, conducting research, and getting answers to complex questions. Claude saves me significant time when conducting research or writing quick...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Comparisons

 

Also Known As

Anthropic Claude 3 Haiku
No data available
 

Overview

 

Sample Customers

Information Not Available
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Claude for Enterprise vs. Zapier and other solutions. Updated: December 2025.
881,757 professionals have used our research since 2012.