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Clarity CA vs KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Clarity CA
Ranking in Client Desktop Management
4th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
KACE Systems Management App...
Ranking in Client Desktop Management
3rd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Endpoint Compliance (7th), Remote Monitoring and Management (RMM) (12th), Patch Management (9th), Unified Endpoint Management (UEM) (10th)
 

Mindshare comparison

As of March 2026, in the Client Desktop Management category, the mindshare of Clarity CA is 11.1%, up from 5.9% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 12.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Client Desktop Management Mindshare Distribution
ProductMindshare (%)
KACE Systems Management Appliance (SMA)12.5%
Clarity CA11.1%
Other76.4%
Client Desktop Management
 

Featured Reviews

TN
Solution center consultant at a tech vendor with 10,001+ employees
Multipurpose and useful for managing projects and resources; easy to integrate with other systems, and has a knowledgeable technical support team
I support Clarity CA, but I'm on the administrator side rather than the end-user side. My company has a partnership with Clarity CA. Clarity CA is deployed on-premises in my company, but I have a customer who deployed the solution on the cloud. Deploying the solution requires two or three resources. For ongoing support, it depends on how many people use Clarity CA. A minimum of three or four resources would be enough to support the solution, particularly two LIFF developers and one administrator. My advice to people looking into implementing Clarity CA is to make sure there's a team who'll support it, otherwise, you have to look into a Broadcom partner that can provide you with a service support deal. This way, you don't have to deal with the many administrative and maintenance responsibilities that go with Clarity CA as that could be a hassle. You have to be ready by having a team who will support the solution. My rating for Clarity CA is nine out of ten. Its interface is getting better. It has everything you need in terms of program or project management. The solution works for any organization. It's stable, flexible, and has been around for a long time. You can do a lot with Clarity CA, and that gives you a little bit of power.
AdityaJain - PeerSpot reviewer
Security Administrator at EbixCash
Centralized software deployment has simplified endpoint control but needs stronger security alerts
What I like best about KACE Systems Management Appliance (SMA) is that it allows pushing custom-made applications to all computers that have KACE Systems Management Appliance (SMA) endpoint installed. This makes it easier for the organization to push patches and updates. If I need to push EDR updates, I can use KACE Systems Management Appliance (SMA), as it automatically updates the EDR on that endpoint, and that is a great feature. Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off. I can also gather hardware details and software inventory from it. I can show a live demonstration if a video conference can be arranged. Incident resolution capabilities with KACE Systems Management Appliance (SMA) have improved operational efficiency for system administrators, as it makes it easier to track machines with KACE Systems Management Appliance (SMA), gather their IP addresses, and push several updates, patches, or software deployments at once. I can design compliances as per my requirements, such as ensuring passwords are reset after 45 days.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is also really easy to use; you just schedule a job and create a package of software, and everything just works."
"My organization has benefited from Clarity CA because everyone can do project staffing through it, people in the organization can staff projects by looking at the resources and skills before staffing, change requests can also be done in Clarity CA, and through it you can have an overall view of each project and how a project is doing, so it helped improve my organization."
"To me, the most valuable feature of Clarity CA is the timesheet. It's the only feature I use because I just support the tool, and I just enter time on it. Others use Clarity CA for other purposes, such as resource management, project management, scheduling, and financials. The tool also has a fairly simple integration with other systems, so at the moment, it's working fine. I also like that you can write your own code in Clarity CA, and you can make changes to it based on your needs."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"KACE has made our life much easier since we got off the Microsoft solution."
"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."
"Overall, this is a good solution that saves us time and effort."
"There is ease of use, and its pricing was a driving factor."
"This product made the job easy to do without having to go put hands on the machines."
"The service desk can be configured and customized to better serve our environment."
"The initial setup is relatively easy."
 

Cons

"Technical support is good, when they get back to you. I usually have to use Google, though, because sometimes we have to meet deadlines and don't have the time to wait for them to get back to us."
"The software also has too many functions, so it would be good if the functions or features could be split up, rather than needing to buy the whole Clarity CA package, when you'll only use a few of its functions."
"What could be improved in Clarity CA is its UI, but I know the Clarity team is working on a new UI, so I'm expecting its UI to get better. The software also has too many functions, so it would be good if the functions or features could be split up, rather than needing to buy the whole Clarity CA package, when you'll only use a few of its functions. This increases the cost of the software, so that's another area for improvement. How Clarity CA is marketed could also be improved."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution."
"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."
"On the patching, the Systems Management appliance, I noticed whenever there is something new that the vendor has to do, he always has to call KACE for help with it."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"Scalability is my primary concern right now."
"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another."
"The K1000 doesn't communicate well with some clients without SMB."
"The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."
 

Pricing and Cost Advice

"It's fairly expensive to use Clarity CA. There's a yearly license fee for the solution based on the users, and there's a one-time implementation fee as well."
"n terms of pricing and licensing, my advice is that you need to assess what you need and then look at what they offer. It's easy to get caught up in the things that you want, but don't really need."
"The pricing is fair."
"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."
"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
"It may be more expensive, but you get what you pay for."
"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
"We buy consulting fees from Software Factory, then we pay extra for it."
"The product is reasonably priced."
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Top Industries

By visitors reading reviews
No data available
University
12%
Non Profit
9%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise16
 

Questions from the Community

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What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...
 

Also Known As

Client Automation, CA Client Manager, CA Client Automation
Dell KACE Systems Management
 

Overview

 

Sample Customers

First Horizon National Corporation, Olympus, Petroleum Company of Trinidad and Tobago LimitedŒ _Petrotrinî, Racing and Wagering Western Australia
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Clarity CA vs. KACE Systems Management Appliance (SMA) and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.