"To me, the most valuable feature of Clarity CA is the timesheet. It's the only feature I use because I just support the tool, and I just enter time on it. Others use Clarity CA for other purposes, such as resource management, project management, scheduling, and financials. The tool also has a fairly simple integration with other systems, so at the moment, it's working fine. I also like that you can write your own code in Clarity CA, and you can make changes to it based on your needs."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"All of Desktop Central's features are valuable, especially its simplicity."
"The stability is very good."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"The initial setup is easy."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"Has good functionality and is user-friendly."
"The initial setup is pretty straightforward."
"What could be improved in Clarity CA is its UI, but I know the Clarity team is working on a new UI, so I'm expecting its UI to get better. The software also has too many functions, so it would be good if the functions or features could be split up, rather than needing to buy the whole Clarity CA package, when you'll only use a few of its functions. This increases the cost of the software, so that's another area for improvement. How Clarity CA is marketed could also be improved."
"Its licensing should be improved."
"There are occasional glitches."
"There are no dynamic changes on web pages and it's lacking visually."
"The solution should be better at integrating with other solutions."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"Desktop Central has very good information, however, you can't customize the dashboards."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
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Clarity CA is ranked 3rd in Client Desktop Management with 2 reviews while ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 59 reviews. Clarity CA is rated 8.0, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of Clarity CA writes "Multipurpose and useful for managing projects and resources; easy to integrate with other systems, and has a knowledgeable technical support team". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". Clarity CA is most compared with Microsoft Configuration Manager, whereas ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and ManageEngine Patch Manager Plus.
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