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Citrix Endpoint Management vs Microsoft Intune comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Citrix Endpoint Management and Microsoft Intune based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Citrix Endpoint Management vs. Microsoft Intune report (Updated: September 2022).
633,572 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud.""The MAM applications of the product are great."

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"This product works very well for companies already using the full Microsoft suite.""The solution is easy to use.""The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored.""Users can make screenshots, and devices only need the minimal version of iOS.""Great for software update needs, operating system version updates, and security policy enforcement.""The initial setup is not overly complex or difficult.""It is very easy to use. It has a very easy interface.""The mobile application management, MAM, is the most useful aspect of the solution."

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Cons
"Requires integrating with ABM before enabling some of the features.""Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."

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"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control.""Lacking in features such as Wi-Fi and network security.""Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good.""It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console.""For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune.""There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good.""Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune.""More integration with monitoring tools is needed."

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Pricing and Cost Advice
Information Not Available
  • "The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
  • "The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
  • "Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
  • "We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
  • "Pricing can be improved."
  • "The price could be better."
  • "Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
  • "The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
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    633,572 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The product is capable of acting in many different ways to help secure architecture.
    Top Answer:At my level, I do not know what needs to be improved for the normal end-user because I do not really log into the devices anymore. But based on our experience — on my people's experience — I do not… more »
    Top Answer:Endpoint management is used for multiple things. One would be for my VPN gateway. Second, it is used for security. Using it, I do not have to put our data and our applications on laptops or other… more »
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Top Answer:Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Ranking
    Views
    2,306
    Comparisons
    1,784
    Reviews
    3
    Average Words per Review
    403
    Rating
    9.0
    Views
    59,989
    Comparisons
    43,846
    Reviews
    69
    Average Words per Review
    559
    Rating
    7.9
    Comparisons
    Also Known As
    MobileManager, Zenprise, XenMobile
    Intune, MS Intune
    Learn More
    Overview

    XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Azure Active Directory (Azure AD) for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Offer
    Learn more about Citrix Endpoint Management
    Learn more about Microsoft Intune
    Sample Customers
    Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
    Mitchells and Buzzers, Callaway
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider15%
    Government9%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company23%
    Financial Services Firm17%
    Comms Service Provider9%
    Pharma/Biotech Company6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider12%
    Government9%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise38%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise18%
    Large Enterprise57%
    REVIEWERS
    Small Business28%
    Midsize Enterprise12%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise59%
    Buyer's Guide
    Citrix Endpoint Management vs. Microsoft Intune
    September 2022
    Find out what your peers are saying about Citrix Endpoint Management vs. Microsoft Intune and other solutions. Updated: September 2022.
    633,572 professionals have used our research since 2012.

    Citrix Endpoint Management is ranked 15th in Enterprise Mobility Management (EMM) with 2 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 68 reviews. Citrix Endpoint Management is rated 8.6, while Microsoft Intune is rated 8.0. The top reviewer of Citrix Endpoint Management writes "Great application deployment, gateway and split tunnel features". On the other hand, the top reviewer of Microsoft Intune writes "Unified endpoint management that has the flexibility of stand-alone components". Citrix Endpoint Management is most compared with VMware Workspace ONE, ManageEngine Desktop Central, Cisco Meraki Systems Manager (MDM+EMM), BlackBerry Enterprise Mobility Suite and SOTI MobiControl, whereas Microsoft Intune is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Desktop Central, Google Cloud Identity and Tenable Nessus. See our Citrix Endpoint Management vs. Microsoft Intune report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.