Cisco Web Security Appliance vs Symantec Secure Web Gateway comparison

Cisco Web Security Appliance vs. Symantec Secure Web Gateway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of February 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of Cisco Web Security Appliance is 1.9%, down from 2.3% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Market Share Distribution
Product	Market Share (%)
iboss	2.4%
Cisco Web Security Appliance	1.9%
Symantec Secure Web Gateway	1.2%
Other	94.5%

Secure Web Gateways (SWG)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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IgnitiusMolepo

Senior IP Network Defense at MTN

Ensures security for remote workers

The Cisco Web Security Appliance provides DLP to organizations. It helps prevent the unauthorized transmission of sensitive information by blocking such attempts. Additionally, it safeguards against malware attacks, particularly on websites not authorized by our company. Its role in protecting us from malware is pivotal. The organization itself handles the configuration and management of Cisco Web Security Appliance. Cisco assists in deploying and configuring the appliance and managing all associated services. Integrating the Cisco Web Security Appliance with other solutions is quite challenging. For instance, when we tried to integrate Netscape KSP, we encountered difficulties retrieving logs. Additionally, our solution failed to interact with the Web Security Appliance. Overall, the integration process remains problematic, hindering the effectiveness of our security infrastructure. We have both the cloud version and the on-premises version. For clients who require data sovereignty, we offer the on-premises version, which includes a data sovereignty tool. This allows them to enforce policies that prevent the transfer of logs to third-party data centres, ensuring compliance with their country's regulations. Overall, I rate the solution a nine out of ten.

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Kedar-Kulkarni

Principal Consultant at CSaaS

Monitors traffic effectively but struggles with integration challenges

I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel. It should be more straightforward. I notice that customers work with partners, not directly with Symantec, relying on local company integrators for support. Symantec becomes the level two or level three support, which requires navigating through a supply chain that is quite extensive.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"Content filtering is the most useful feature of iboss."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"It was a very easy product to install. It can be deployed very fast."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

More iboss pros

"The most valuable feature of Cisco Web Security Appliance is the provided anti-malware functionality and URL categorization. I can block access to malicious websites. 99 percent of the cases are related to a malicious website. If I cannot browse those malicious websites, then we are 99 percent protected."

"Since working with the tool, we have not found any threats in our organization."

"The solution offers content filtering and micro-content controls, such as regulating the types of images and their resolution."

"The technical support is good. It is reactive and the documentation is very specific and very useful."

"Cisco regularly upgrades features for the customer's security requirements."

"What we liked best about it was the ability to apply policy to either a user ID or an IP-based network."

"The initial setup is straightforward."

"It integrates well with Cisco Email Security Appliance."

More Cisco Web Security Appliance pros

"In terms of most valuable features, I like the ICAP capability and URL filtering the most."

"It is a stable solution."

"The most valuable features are the website blocking capability and SSL interception."

"The most valuable feature is the endpoint security."

"It has a faster implementation process compared to other products."

"Typically, Symantec is more or less like any other platform that performs proxy functions."

"It offers an easy initial setup."

"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."

More Symantec Secure Web Gateway pros

Cons

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"File integrity monitoring would be very advantageous as an additional feature."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

More iboss cons

"The solution needs to be more user-friendly and easier to navigate."

"The tool needs to provide logs. They need to improve firewall threat defense."

"This solution could be more secure."

"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."

"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."

"We would like to see a security service head, where we can combine all the security into one solution."

"The solution is priced high."

"The product is great, however, incorporating features offered by competitors would be beneficial."

More Cisco Web Security Appliance cons

"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."

"The platform’s data center is not capable of managing most of the traffic."

"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."

"AI-driven security could be helpful, yet how effective it will be remains unclear."

"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."

"The reports could be better."

"It's not user-friendly, and we end up making too many phone calls to get things fixed."

"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."

More Symantec Secure Web Gateway cons

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"There is a subscription-based license needed to use this solution."

"I rate Cisco WSA a seven out of ten since it is costly."

"The tool's licensing is yearly."

"The licensing options begin with 100 users and this is a high threshold for smaller networks."

"Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."

"At the time, licensing fees were paid on an annual basis."

"The solution's cost depends on how many users you purchase. It was maybe $3 or $5 per user, which is a bit expensive."

"I know from the manager that the price is too high and that other solutions offer the same features for less."

More Cisco Web Security Appliance pricing and cost advice

"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."

"Symantec Secure Web Gateway is less expensive than one of its competitors."

"There is an additional charge for advanced security features."

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882,410 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Financial Services Firm

21%

Computer Software Company

11%

Manufacturing Company

Government

Retailer

10%

Manufacturing Company

10%

Financial Services Firm

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	7
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	4

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

What is your experience regarding pricing and costs for Cisco Web Security Appliance?

Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for s...

What needs improvement with Cisco Web Security Appliance?

With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAN...

What is your primary use case for Cisco Web Security Appliance?

The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss preve...

What is your experience regarding pricing and costs for Symantec Secure Web Gateway?

I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...

What needs improvement with Symantec Secure Web Gateway?

AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...

What is your primary use case for Symantec Secure Web Gateway?

I find the product to be very straightforward. I just install it and forget it as it continuously monitors traffic. I...

Prisma Access by Palo Alto Networks vs iboss

Comparisons

Netskope vs iboss

Compared 12% of the time

Compared 10% of the time

FortiSASE vs iboss

Compared 8% of the time

Cisco Umbrella vs iboss

Compared 7% of the time

Fortinet FortiGate vs iboss

Compared 6% of the time

More iboss Competitors

Cisco Umbrella vs Cisco Web Security Appliance

Compared 17% of the time

Fortinet FortiProxy vs Cisco Web Security Appliance

Compared 11% of the time

Forcepoint Secure Web Gateway vs Cisco Web Security Appliance

Compared 10% of the time

Advanced URL Filtering by Palo Alto vs Cisco Web Security Appliance

Compared 10% of the time

Symantec Proxy vs Cisco Web Security Appliance

Compared 8% of the time

More Cisco Web Security Appliance Competitors

Cisco Umbrella vs Symantec Secure Web Gateway

Compared 16% of the time

Symantec Proxy vs Symantec Secure Web Gateway

Compared 14% of the time

Prisma Access by Palo Alto Networks vs Symantec Secure Web Gateway

Compared 12% of the time

Zscaler Internet Access vs Symantec Secure Web Gateway

Compared 10% of the time

Cloudflare One vs Symantec Secure Web Gateway

Compared 8% of the time

More Symantec Secure Web Gateway Competitors

Product Reports

iboss

Download iboss product report

Cisco Web Security Appliance

Download Cisco Web Security Appliance product report

Symantec Secure Web Gateway

January 2026

Download Symantec Secure Web Gateway product report

Also Known As

iBoss Cloud Platform

Cisco WSA, Cisco Web Security

Symantec Complete Website Security

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Web Security Appliance (WSA) is a web security solution provided by Cisco Systems. It is designed to protect organizations from web-based threats, enforce acceptable use policies, and provide secure access to the internet for users within the organization.

Cisco Web Security Appliance Benefits:

Easy to use
Comprehensive security features
Blocks malicious websites and prevents data loss
Efficient reporting and analytics capabilities
Scalable and integrates with other Cisco security products

Cisco Web Security Appliance Features:

Web Filtering: WSA offers web filtering capabilities to control and enforce policies for web access.
Malware Protection: The solution incorporates advanced threat intelligence and security technologies to detect and block web-based malware, viruses, spyware, and other malicious content.
URL Filtering and Reputation: WSA leverages URL filtering and reputation services to categorize and assess the reputation of web domains and URLs in real-time.
SSL/TLS Inspection: The appliance supports SSL/TLS decryption and inspection, allowing organizations to examine encrypted web traffic for threats and enforce security policies.
Data Loss Prevention (DLP): WSA includes DLP capabilities to prevent the exfiltration of sensitive data through web channels.
Application Control: The solution enables organizations to control and manage web applications and protocols.
User Authentication and Access Control: WSA integrates with existing identity providers and authentication mechanisms to enforce user-based policies and provide secure access to the internet.
Reporting and Analytics: The appliance provides comprehensive reporting and analytics capabilities, allowing organizations to gain insights into web traffic, user activities, security events, and compliance violations.

Cisco Web Security Appliance is typically deployed as a physical or virtual appliance within an organization's network infrastructure. It can be integrated with other Cisco security products and solutions to provide a layered approach to web security and network protection.

Reviews from Real Users

Below are some reviews and helpful feedback written by Cisco Web Security Appliance users.

Md Manirul Islam, Deputy General Manager Pre-Sales at Beximcocomputers, states that "The most valuable feature of Cisco Web Security Appliance is the provided anti-malware functionality and URL categorization. I can block access to malicious websites. 99 percent of the cases are related to a malicious website. If I cannot browse those malicious websites, then we are 99 percent protected."

Surendar Ganesan, Technical Lead, writes that "The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product."

Atdhe Zyhranaj, Network Security Consultant at NSCON Network Services & Consulting GmbH, says that Cisco Web Security Appliance is "Easy to set up with scalable virtual machines and good reliability."

Cisco

Symantec Secure Web Gateway is a comprehensive web security solution that provides advanced protection against web-based threats. It offers real-time threat detection and prevention, content filtering, and data loss prevention capabilities to safeguard organizations from web-based attacks. With its advanced threat intelligence and machine learning capabilities, it can detect and block even the most sophisticated web-based threats, including malware, phishing, and ransomware attacks. The solution also provides granular control over web access, allowing organizations to enforce web usage policies and prevent access to malicious or inappropriate websites. It offers flexible deployment options, including on-premises, cloud, and hybrid deployments, to meet the unique needs of different organizations. Additionally, it integrates seamlessly with other Symantec security solutions, such as Symantec Endpoint Protection and Symantec Data Loss Prevention, to provide a comprehensive security posture. Symantec Secure Web Gateway is designed to provide a seamless user experience, with minimal impact on web browsing performance. It offers a range of reporting and analytics capabilities, allowing organizations to gain insights into web usage patterns and identify potential security risks. With its comprehensive web security capabilities, Symantec Secure Web Gateway is an essential component of any organization's security infrastructure.

Broadcom

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

New South Wales Rural Fire Service, Caixa Seguradora

Information Not Available

Cisco Web Security Appliance vs. Symantec Secure Web Gateway