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Cisco Meraki MX vs Cisco Secure Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cisco Meraki MX boosts ROI with time savings, efficiency, cloud management cost reductions, equipment longevity, and simplified administration.
Sentiment score
5.0
Cisco Secure Access enhances ROI through reduced VPNs, streamlined management, cost savings, faster threat detection, and improved efficiency.
I have seen a return on investment with Cisco Meraki MX because of the time saved through cloud management.
Presales System Engineer at Logicom Sales Inc
You can eliminate some positions because it manages itself.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
It greatly helps out when I am moving away from the expensive MPLS circuits or MPLS hardware.
Senior Manager Networking at David Yurman
At Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour.
Director, Network Services at a healthcare company with 10,001+ employees
The AI features further contribute by expediting threat detection and incident response, ensuring tangible returns through operational savings.
Principle Cloud Architect at a tech services company with 11-50 employees
It is one of those tools that needs to work right out of the box, and thankfully, it does; it is reliable, and the setup time was quick and straightforward.
Cyber Security Manager at a non-profit with 501-1,000 employees
 

Customer Service

Sentiment score
8.2
Cisco Meraki MX's customer service is highly rated for its responsiveness, expertise, and effective issue resolution, preferred over competitors.
Sentiment score
6.8
Cisco Secure Access support is effective and professional, though challenges exist in initial interactions and specialized support access.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Managing Director at a manufacturing company with 10,001+ employees
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
Technical Presales at Vcom Technologies
Cisco is one of the best vendors in the market.
Presales System Engineer at Logicom Sales Inc
Cisco TAC is very competent.
Network Operations Engineer at a media company with 1,001-5,000 employees
With our established point of contact within Cisco, our experience has greatly improved; we no longer log all issues through technical cases, as we can go directly to our account managers or customer service team, which expedites resolution.
Cyber Security Manager at a non-profit with 501-1,000 employees
I would rate the technical support ten out of ten. Hands down.
Senior Network Administrator at a healthcare company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.6
Cisco Meraki MX scales well for small to medium setups, offering easy management, but larger enterprises may need hardware upgrades.
Sentiment score
5.3
Cisco Secure Access offers scalable, cloud-native security solutions with centralized management, handling growth efficiently without infrastructure changes.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
Managing Director at a manufacturing company with 10,001+ employees
The scalability of Cisco Meraki MX is rated 10 out of 10; you can scale up and scale down with no effort.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX scales with my growing needs for my organization very well because they are easy to deploy.
Network Engineer at a non-profit with 1,001-5,000 employees
We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.
System Engineer at a tech services company with 51-200 employees
Cisco has a great benefit in that you can integrate with other solutions in an easy way because it has a lot of protocols to integrate with others and sophisticated steps that we can apply for integration.
IT Manager at Bavaria Egypt S.A.E.
Performance has remained consistent, usage has increased, and we have not experienced scalability-related limitations.
Manager at a computer software company with 201-500 employees
 

Stability Issues

Sentiment score
8.2
Cisco Meraki MX is highly rated for stability and reliability, with minimal issues and effective support in diverse conditions.
Sentiment score
7.7
Cisco Secure Access is praised for its stability and reliability, achieving 99.9% uptime despite occasional minor glitches.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
Technical Presales at Vcom Technologies
I have had zero downtime at all with Cisco Meraki MX.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
I assess the stability and the reliability of Cisco Meraki MX as good, and I have experienced no downtime, crashes, or performance issues.
Network Engineer at a non-profit with 1,001-5,000 employees
Cisco is renowned for their reliability, and their products perform well under high data usage.
Network Operations Engineer at a media company with 1,001-5,000 employees
The service consistently provides secure connectivity for remote users, contractors, and hybrid environments with minimal disruption.
Manager at a computer software company with 201-500 employees
I rate the stability of Cisco Secure Access as ten out of ten.
General Manager at Datasoft Comnet
 

Room For Improvement

Cisco Meraki MX needs better reporting, integration, security, customization, and cost-effectiveness to compete and improve user satisfaction.
Cisco Secure Access needs enhancements in automation, AI, integration, pricing, user interface, and onboarding for better usability and competitiveness.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Managing Director at a manufacturing company with 10,001+ employees
Data is the only path, so optimization is essential.
Chief Commercial Officer at InnovAge Home Care
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
Technical Presales at Vcom Technologies
Modernization is needed, specifically in the enhancement of security features and functionality.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
It was challenging to learn because it has a significant learning curve and requires considerable training to become proficient.
Network Operations Engineer at a media company with 1,001-5,000 employees
The granular access issue is coming from the product limitation at the moment, as it does not offer us the option to tell it that a particular role can only manage websites, allowed sites, and blocked sites.
Technical Product Owner at a tech vendor with 10,001+ employees
 

Setup Cost

Cisco Meraki MX is costly but offers cloud management, easy licensing, and features, requiring careful financial planning.
Cisco Secure Access pricing is mixed, seen as cost-effective by some but expensive with complex licensing for others.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
Managing Director at a manufacturing company with 10,001+ employees
The price could be reduced by around 30% to make it more comfortable.
Technical Presales at Vcom Technologies
If Cisco can make the pricing less, customers can purchase more licenses.
Presales System Engineer at Logicom Sales Inc
The solution is cheaper than premium options such as Palo Alto, existing Cisco licenses facilitate replacing previous solutions with Cisco Secure Access smoothly and affordably.
Principle Cloud Architect at a tech services company with 11-50 employees
It is good because you want to push Cisco Secure Access, and regarding the price, it is very much below other products.
Junior Information Technology Consultant Security at a tech services company with 10,001+ employees
Improvement on the pricing will help in expanding the market for Cisco Secure Access and then it can be affordable to much more number of companies than what it is right now.
Technical Manager at Ledorbis Solutions
 

Valuable Features

Cisco Meraki MX offers a cloud-managed dashboard, seamless VPN, and enhanced security with user-friendly setup and comprehensive monitoring.
Cisco Secure Access provides enhanced security with Zero Trust, seamless connectivity, centralized management, and AI-driven features for user flexibility.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
Managing Director at a manufacturing company with 10,001+ employees
Advanced security is the second tier of Cisco Meraki MX. It brings you the main next-generation firewalling features such as URL filtering, advanced malware protection, and threat protection.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX API makes it really easy for me to automate a lot of changes over several thousand devices.
Technology Engineer at a computer software company with 201-500 employees
It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.
General Manager at Datasoft Comnet
They are sending the traffic encrypted and categorizing the traffic based on the type, whether web traffic or internet traffic, and doing the security mechanism that is needed for the traffic type.
Solution Architect at a outsourcing company with 1,001-5,000 employees
Using ZTNA in Cisco Secure Access has positively affected my transition and my clients' transition to Zero Trust and least privilege principles, reinforcing the security posture.
Ts Senior Technical Consultant at a tech vendor with 10,001+ employees
 

Categories and Ranking

Cisco Meraki MX
Ranking in Firewalls
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
80
Ranking in other categories
Unified Threat Management (UTM) (5th)
Cisco Secure Access
Ranking in Firewalls
10th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
75
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (3rd), ZTNA (5th), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (2nd)
 

Mindshare comparison

As of October 2026, in the Firewalls category, the mindshare of Cisco Meraki MX is 3.7%, up from 3.5% compared to the previous year. The mindshare of Cisco Secure Access is 0.5%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Cisco Meraki MX3.7%
Cisco Secure Access0.5%
Other95.8%
Firewalls
 

Featured Reviews

Md Rafique - PeerSpot reviewer
it support at a outsourcing company with 51-200 employees
Centralized security management has simplified daily monitoring and remote troubleshooting
One area that could be improved is providing more advanced reporting and analytics within the dashboard, especially more detailed historical data and customizable reports. It would also be useful to have greater flexibility for advanced firewall and security configuration without making the interface more complex. Better customization and more detailed troubleshooting information would also help administrators. Another improvement would be more granular control over alerts and notifications, so administrators can prioritize critical security and network events without being overwhelmed by less important alerts. More detailed historical analysis and easier integration with third-party security and monitoring tools would also be valuable. Overall, I would keep the simplicity of the Meraki dashboard while adding more advanced options for administrators who need deeper control and visibility. One additional improvement would be better support for integration with third-party security and monitoring platforms. More flexible APIs, deeper SIEM integration, and more detailed security analytics would make Cisco Meraki MX even more useful for organizations with a broader security stack, while the simplicity and centralized management are already strong points.
reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Outsourcing Company
9%
Construction Company
8%
Outsourcing Company
11%
Manufacturing Company
11%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise23
Large Enterprise20
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise15
Large Enterprise41
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What is your experience regarding pricing and costs for Meraki MX?
I find the pricing for Cisco Meraki MX reasonable and competitive given the features provided and the target market. I believe it is acceptable.
What is your experience regarding pricing and costs for Cisco Secure Access?
The pricing is not too bad because it's per headcount with Cisco Secure Access. You check how many clients you have. If you have 500 users, then you base your pricing on that. It's still expensive ...
What is your primary use case for Cisco Secure Access?
I am dealing with Cisco Secure Access products. As a consultant and reseller, I am using it myself with Cisco Secure Access. You can have tenants with Cisco Secure Access. Tenancy is obviously part...
What advice do you have for others considering Cisco Secure Access?
The AI element of Cisco Secure Access should have better guidance on the logs. To be honest, I can't think of anything else because it's quite a robust feature. My overall review rating for Cisco S...
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
No data available
 

Overview

 

Sample Customers

Hyatt, ONS
1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Find out what your peers are saying about Cisco Meraki MX vs. Cisco Secure Access and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.