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Cisco Duo vs LastPass Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Cisco Duo enhances security, lowers costs, boosts productivity, and improves compliance with multifactor authentication and streamlined processes.
Sentiment score
5.7
LastPass Business increases security by 50%, reduces costs, and enhances efficiency with multi-factor authentication and seamless integrations.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Global Associate Director, Services at a leisure / travel company with 1,001-5,000 employees
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
Director at a tech vendor with 10,001+ employees
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
Manager, Data Center at a real estate/law firm with 11-50 employees
It has positively impacted my company not only by saving my technical time and allowing my team to service more customers, but because of this, my company is able to save on the number of techs we need to employ.
Technical Service Specialist at PwC
I have seen a return on investment, as it has decreased the risk of lost digital assets, decreased IT management time by forty to fifty percent, and increased our security to forty-five to fifty percent.
Finance Manager at Saint-Gobain ADFORS CZ s.r.o.
It is a secured and automated way for logins and identity management, which leads to easier handling.
Senior Software Engineer at Procter & Gamble
 

Customer Service

Sentiment score
6.8
Cisco Duo's support is praised for reliability and knowledge, but improvements in response times for complex issues are desired.
Sentiment score
7.3
LastPass Business is praised for proactive support; however, some users desire improved direct communication and technical assistance.
They got back to us quickly, were nice, and gave us what we needed.
Infrastructure Engineer at a government with 501-1,000 employees
I would rate their support 10 out of 10.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Information Technology Contractor at Insight global
Customer support is very responsive, meaning they are available 24/7 and reachable through a variety of means.
Senior Software Engineer at GPA
The customer support for LastPass Business is very proactive and responsive.
Technical Service Specialist at PwC
I would recommend LastPass Business because it has improved security in my organization.
Human Resources Manager at Dow
 

Scalability Issues

Sentiment score
7.3
Cisco Duo offers scalable, cloud-based solutions with flexible licensing, seamlessly accommodating global organizational growth and diverse user needs.
Sentiment score
7.0
LastPass Business is scalable, managing growth well, but faces challenges with global administration and integration with other features.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
Information Technology Contractor at Insight global
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
Cisco Duo is scalable for organizational growth.
Technical Consultant at a tech vendor with 10,001+ employees
I would say it is very scalable because it can handle my organization's growth.
Senior Software Engineer at Procter & Gamble
It can handle all the accounts and other applications of my organization.
Technical Support Engineer at Capgemini
It can be used by any size of organization, whether small, medium, or large.
Senior Software Engineer at EY
 

Stability Issues

Sentiment score
8.2
Cisco Duo is reliable and stable, with minimal downtime, proactive notifications, and quick resolution of minor issues.
Sentiment score
7.8
LastPass Business is stable with minor issues, praised for reliability in password retrieval and daily operations.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
Senior Engineer at Frontline Fighter Ltd
The stability has been excellent.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
I did not notice any downtime or crashes with Cisco Duo.
CTO at Red IT Solutions
No downtime or lagging has been experienced.
Digital Marketing Manager at Nestle
I have not experienced any downtime or lagging.
Senior Software Engineer at EY
LastPass Business is very stable because I have not experienced any lagging or downtime.
Technical Support Engineer at Capgemini
 

Room For Improvement

Cisco Duo users seek intuitive setup, better integration, MFA customization, improved analytics, cost reduction, faster authentication, and enhanced compatibility.
LastPass Business can enhance user satisfaction by improving flexibility, UI, sync, MFA options, and support response.
If you don't have internet access, you can't access your computer, only local access is available.
Security and Network Team Lead
It lacks some dynamic identity management features compared to other products such as SailPoint.
Senior Iam Associate at Cognizant
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
Network Engineer at a university with 10,001+ employees
The extension sometimes has a problem and gives errors when saving a new password, especially the Chrome extension.
Business Development Manager at ISC
Another great option for LastPass Business would be to periodically notify me of logins that I have saved that have not been used for 12 months and above.
Technical Service Specialist at PwC
The mobile app should be enhanced to make the app more stable for Android, especially.
Digital Marketing Manager at Nestle
 

Setup Cost

Cisco Duo's pricing is seen as both affordable and costly, with flexible licensing and strong security benefits for enterprises.
LastPass Business is praised for affordability and flexibility but criticized for recent price hikes and adjusting license difficulties.
The pricing is acceptable to them.
Vice President at Next Info Tech Solutions Inc
Their website lists $3 per month per user for the Essential license.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Sr. Network Security Engineer at Topnet Internet Services Provider. Riyadh, Saudi A
My experience with LastPass Business pricing, setup cost, and licensing is that it is a very cost-effective and affordable tool.
Technical Service Specialist at PwC
The experience with pricing, setup cost, and licensing has been that the price is very cost-effective.
Digital Marketing Manager at Nestle
My experience with pricing, setup cost, and licensing is that this is one of the cost-effective tools.
Senior Software Engineer at Procter & Gamble
 

Valuable Features

Cisco Duo offers robust security features and user-friendly integration, enhancing IT environments with ease of use and visibility.
LastPass Business streamlines password management and security with features like multi-factor authentication and secure password sharing.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Network Engineer at a educational organization with 501-1,000 employees
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
Vice President at Next Info Tech Solutions Inc
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
Director, Technology at Deer Creek High School
LastPass Business has positively impacted my organization because it is very secure. It has improved our security because LastPass Business protects passwords using strong and unique passwords that are stored in an encrypted vault for maximum protection.
Technical Service Specialist at PwC
The ability to share passwords between staff when needed without them being sent by email or passed around on notes makes it much more secure.
Digital Marketing Manager at Nestle
LastPass Business has positively impacted my organization because my whole organization has been using this tool for business, and now all employees are able to monitor password strength, usage, and even access to different accounts.
Senior Software Engineer at Procter & Gamble
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Authentication Systems (2nd), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
LastPass Business
Ranking in Single Sign-On (SSO)
7th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
23
Ranking in other categories
Enterprise Password Managers (7th), AIOps (9th)
 

Mindshare comparison

As of October 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.2%, down from 4.9% compared to the previous year. The mindshare of LastPass Business is 2.5%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
LastPass Business2.5%
Other94.3%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
John Lewis - PeerSpot reviewer
Senior Software Engineer at EY
Centralized password vault has transformed access control and dramatically improved security
LastPass Business is a seamless password management tool. Now we use it across the company and it helps streamline the storage and retrieval of the myriad of passwords that we all encounter on the web these days, making it easy to share across accounts and help individuals get access to the passwords they need to do their jobs quickly and easily. It is a better alternative than having to remember passwords or write them down on Post-it notes, especially as most of our staff has transitioned to remote work. It solves most of our information technology and cybersecurity issues. LastPass Business does a good job of organizing passwords and making it easy to share some and not others. I have a personal and a company LastPass Business account, and it is seamless to shift between them. The website autofill integration is great and makes logging into sites a breeze. Autofill helps us log in seamlessly to various apps where we do not have to remember the password; it automatically autofills the password and we are able to log in, saving a lot of time. LastPass Business has a good structure to manage different departments' passwords and suggests strong passwords when setting up new accounts. It allows users to not have to remember the password since it is saved securely. It has a Vault that saves and stores organization-wide credentials. I love that because it is very secure and saves time from having to ask a coworker for their logging information. We are able to share that information and remotely collaborate easily. It has increased our security by 40 to 55 percent because LastPass Business has a Vault that saves and stores organization-wide credentials where it is very secure and easy to access. It saves time from having to ask a coworker for their logging information, takes the stress out of worrying about internet security and related threats, and helps make the onboarding and offboarding process easier for the HR and OPS teams with little concern for employees changing logins and little to no worry about data breaches and other security issues. Since we deployed it, we do not have to waste time logging into multiple apps in my organization. It makes it very easy for new hires to be able to log in to multiple apps within LastPass Business, saving a lot of time. LastPass Business is deployed in my organization as a Hybrid Cloud.
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
12%
Manufacturing Company
11%
Outsourcing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise27
Large Enterprise79
By reviewers
Company SizeCount
Small Business9
Large Enterprise17
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with pricing, setup cost, and licensing for Cisco Duo indicates that the main setup cost for us has been the time and effort required to integrate Duo with existing applications, auth...
What needs improvement with Duo Security?
Cisco Duo is generally easy to use, but there are a few areas where it could be improved. The initial setup and configuration can require some technical knowledge, especially when integrating Duo w...
What is your experience regarding pricing and costs for LastPass Enterprise?
My experience with pricing, setup cost, and licensing is that it is a very cost-effective and affordable tool.
What needs improvement with LastPass Enterprise?
LastPass Business can be improved by making the user log section much clearer and having more accurate options. An improvement needed is to add an option in the settings that automatically changes ...
What is your primary use case for LastPass Enterprise?
My main use case for LastPass Business is that it is being used across the whole organization, helping us by unifying and centralizing password management for all our users. With users having more ...
 

Also Known As

Duo Security
LastPass Enterprise, Lastpasss Teams
 

Overview

 

Sample Customers

Information Not Available
Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Find out what your peers are saying about Cisco Duo vs. LastPass Business and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.