Try our new research platform with insights from 80,000+ expert users

Cisco Duo vs LastPass Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Organizations benefit financially from Cisco Duo's user-friendly security, boosting protection and reducing costs despite implementation time concerns.
Sentiment score
5.5
Users experienced positive ROI with LastPass by increasing productivity, reducing support calls, and improving security through streamlined password management.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
Identity and Access Management Principal at Mobily
I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system.
Network Engineer at West Kentucky Rural Electric Cooperative Corporation, Inc.
From my point of view, the biggest return on investment when using Cisco Duo is the security and the ease of setting it up.
Chief Technology Officer at University of Redlands
 

Customer Service

Sentiment score
7.1
Cisco Duo support is responsive and helpful, especially at executive levels, with effective documentation reducing support calls.
Sentiment score
5.0
Enterprise users experience prompt responses but face reliability and communication issues, with inconsistent technical assistance and access management challenges.
They got back to us quickly, were nice, and gave us what we needed.
Infrastructure Engineer at a government with 501-1,000 employees
I would rate their support 10 out of 10.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Information Technology Contractor at Insight global
 

Scalability Issues

Sentiment score
7.9
Cisco Duo scales smoothly for any organization size, supporting diverse applications with easy integration, reliable performance, and flexible licensing.
Sentiment score
6.2
Opinions on LastPass Business scalability vary, with performance issues and feature needs cited alongside successful integrations and permissions.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
Information Technology Contractor at Insight global
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
I believe Cisco Duo is very scalable because it is cloud-based.
Identity and Access Management Principal at Mobily
 

Stability Issues

Sentiment score
8.3
Cisco Duo is praised for its reliability, minimal downtime, efficient issue management, and proactive communication, despite occasional integration challenges.
Sentiment score
6.6
LastPass Business is generally reliable despite occasional stability issues, with two-factor authentication enhancing security and accessibility.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
Senior Engineer at Frontline Fighter Ltd
The stability has been excellent.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
When there is a bigger problem, we get notifications from Cisco Duo saying, 'Hey, we have a problem,' and that has helped us.
Network Engineer at West Kentucky Rural Electric Cooperative Corporation, Inc.
 

Room For Improvement

Users seek enhanced licensing, seamless integrations, better authentication, intuitive notifications, UI improvements, flexible pricing, and legacy support.
LastPass Business struggles with inefficiencies in resource management, security features, and user functionality, prompting calls for enhanced capabilities.
If you don't have internet access, you can't access your computer, only local access is available.
Security and Network Team Lead
It lacks some dynamic identity management features compared to other products such as SailPoint.
Senior Iam Associate at Cognizant
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
Procurement Officer at Emerging Systems
 

Setup Cost

Cisco Duo offers flexible, reasonable pricing valued for enterprise security, despite being costlier than simpler solutions like Fortinet.
Enterprise buyers have mixed views on LastPass Business pricing due to recent increases, but appreciate flexibility and holistic value.
The pricing is acceptable to them.
Vice President at Next Info Tech Solutions Inc
Their website lists $3 per month per user for the Essential license.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Sr. Network Security Engineer at Topnet Internet Services Provider. Riyadh, Saudi A
 

Valuable Features

Cisco Duo enhances security with multifactor authentication, easy integration, and scalability, providing robust protection and flexibility for users.
LastPass Business offers extensive password management features emphasizing security, user friendliness, and integrations for efficient enterprise use.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Network Engineer at a educational organization with 501-1,000 employees
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
Vice President at Next Info Tech Solutions Inc
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
Director, Technology at Deer Creek High School
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
92
Ranking in other categories
Authentication Systems (2nd), Access Management (4th), ZTNA as a Service (4th), Cisco Security Portfolio (2nd), Multi-Factor Authentication (MFA) (1st)
LastPass Business
Ranking in Single Sign-On (SSO)
20th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
12
Ranking in other categories
Enterprise Password Managers (19th), AIOps (29th)
 

Mindshare comparison

As of February 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.4%, down from 6.7% compared to the previous year. The mindshare of LastPass Business is 1.8%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Cisco Duo3.4%
LastPass Business1.8%
Other94.8%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
MK
Senior Systems Analyst/Administrator at a agriculture with 1-10 employees
Straightforward to set up, good support, intuitive to use, and offers good value for the cost
The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.
report
Use our free recommendation engine to learn which Single Sign-On (SSO) solutions are best for your needs.
881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
9%
Comms Service Provider
7%
Financial Services Firm
7%
Manufacturing Company
9%
University
9%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise20
Large Enterprise41
By reviewers
Company SizeCount
Small Business8
Large Enterprise7
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
The pricing of Cisco Duo is quite reasonable compared to other products.
What needs improvement with Duo Security?
One downside of Cisco Duo is the expense, as there are clients that can afford only the basic package, which does not include Geo-fencing, leaving them unable to pay for the more expensive level, w...
Ask a question
Earn 20 points
 

Also Known As

Duo Security
LastPass Enterprise, Lastpasss Teams
 

Overview

 

Sample Customers

Information Not Available
Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Find out what your peers are saying about Cisco Duo vs. LastPass Business and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.