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Cisco Duo vs LastPass Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Cisco Duo enhances security, reduces breaches, boosts morale, and lowers costs, despite integration challenges for larger enterprises.
Sentiment score
5.5
Users experienced positive ROI with LastPass by increasing productivity, reducing support calls, and improving security through streamlined password management.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
Identity and Access Management Principal at Mobily
I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system.
Network Engineer at West Kentucky Rural Electric Cooperative Corporation, Inc.
From my point of view, the biggest return on investment when using Cisco Duo is the security and the ease of setting it up.
Chief Technology Officer at University of Redlands
 

Customer Service

Sentiment score
7.1
Cisco Duo's customer service is praised for expertise and reliability, though some experience delays and difficulty contacting experts.
Sentiment score
5.0
Enterprise users experience prompt responses but face reliability and communication issues, with inconsistent technical assistance and access management challenges.
They got back to us quickly, were nice, and gave us what we needed.
Infrastructure Engineer at a government with 501-1,000 employees
I would rate their support 10 out of 10.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Information Technology Contractor at Insight global
 

Scalability Issues

Sentiment score
8.1
Cisco Duo is a scalable, cloud-based solution integrating smoothly with systems, supporting growth without performance limits or licensing issues.
Sentiment score
6.2
Opinions on LastPass Business scalability vary, with performance issues and feature needs cited alongside successful integrations and permissions.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
Information Technology Contractor at Insight global
I believe Cisco Duo is very scalable because it is cloud-based.
Identity and Access Management Principal at Mobily
We started out with just the basics, getting a token, and then we changed to push, and now, we have added the offline mode.
Network Engineer at West Kentucky Rural Electric Cooperative Corporation, Inc.
 

Stability Issues

Sentiment score
8.3
Cisco Duo is exceptionally stable and reliable, with seamless integration and quick issue resolution, maintaining high performance.
Sentiment score
6.6
LastPass Business is generally reliable despite occasional stability issues, with two-factor authentication enhancing security and accessibility.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
Senior Engineer at a legal firm with 1-10 employees
When there is a bigger problem, we get notifications from Cisco Duo saying, 'Hey, we have a problem,' and that has helped us.
Network Engineer at West Kentucky Rural Electric Cooperative Corporation, Inc.
We have never experienced any downtime.
Vice President at Next Info Tech Solutions Inc
 

Room For Improvement

Cisco Duo needs better integration, simpler authentication, improved documentation, faster updates, easier deployment, and reduced telephony credit reliance.
LastPass Business struggles with inefficiencies in resource management, security features, and user functionality, prompting calls for enhanced capabilities.
If you don't have internet access, you can't access your computer, only local access is available.
Security and Network Team Lead
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
Procurement Officer at Emerging Systems
There needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application.
Director, Customer Success at a tech consulting company with 1,001-5,000 employees
 

Setup Cost

Cisco Duo is viewed as affordable with flexible licensing, though some find its pricing structure confusing, especially in long-term contracts.
Enterprise buyers have mixed views on LastPass Business pricing due to recent increases, but appreciate flexibility and holistic value.
The pricing is acceptable to them.
Vice President at Next Info Tech Solutions Inc
Their website lists $3 per month per user for the Essential license.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Sr. Network Security Engineer at Topnet Internet Services Provider. Riyadh, Saudi A
 

Valuable Features

Cisco Duo enhances security with diverse authentication, seamless integration, ease of use, and robust two-factor authentication for remote access.
LastPass Business offers extensive password management features emphasizing security, user friendliness, and integrations for efficient enterprise use.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Network Engineer at a educational organization with 501-1,000 employees
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
Vice President at Next Info Tech Solutions Inc
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
Director, Technology at Deer Creek High School
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
85
Ranking in other categories
Authentication Systems (2nd), Access Management (4th), ZTNA as a Service (5th), Cisco Security Portfolio (2nd), Multi-Factor Authentication (MFA) (1st)
LastPass Business
Ranking in Single Sign-On (SSO)
21st
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
12
Ranking in other categories
Enterprise Password Managers (18th), AIOps (27th)
 

Mindshare comparison

As of January 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.5%, down from 6.8% compared to the previous year. The mindshare of LastPass Business is 1.8%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Cisco Duo3.5%
LastPass Business1.8%
Other94.7%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
MK
Senior Systems Analyst/Administrator at a agriculture with 1-10 employees
Straightforward to set up, good support, intuitive to use, and offers good value for the cost
The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Government
7%
Financial Services Firm
6%
University
10%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise18
Large Enterprise38
By reviewers
Company SizeCount
Small Business8
Large Enterprise7
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
My experience with pricing, setup cost, and licensing reveals that one of the most powerful features is the licensing model and the price. According to the pricing, it is really fantastic to get th...
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Also Known As

Duo Security
LastPass Enterprise, Lastpasss Teams
 

Overview

 

Sample Customers

Information Not Available
Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Find out what your peers are saying about Cisco Duo vs. LastPass Business and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.