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Centreon vs Pulseway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
24th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
IT Infrastructure Monitoring (29th), Cloud Monitoring Software (18th)
Pulseway
Ranking in Network Monitoring Software
48th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (18th), Remote Monitoring and Management (RMM) (14th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.4%, down from 2.5% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Centreon1.4%
Pulseway0.6%
Other98.0%
Network Monitoring Software
 

Featured Reviews

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.
Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For servers and for applications, it was very, very efficient."
"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"Predetermined templates allow for simple and fast service monitoring configuration."
"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."
"Once everything is set up correctly, it reduces our MTTR by 50 percent."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The setup is simple."
"So this solution allows for 24/7 support and is very handy."
"The solution has great workflow and server modules."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"It has made life a lot easier for the administrators."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
 

Cons

"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"There are times when we face issues with Centreon being in development mode. Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received."
"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."
"The scalability of Centreon is very bad because of the nature of the software."
"The solution does not allow you to make a script for just one customer."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"There are some bugs or glitches."
"They have good technical support but it's not excellent."
"They have good technical support but it's not excellent."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
 

Pricing and Cost Advice

"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."
"Centreon is an open source product. Thus, there is no need for licensing."
"The pricing works out well for us, given our environment and where we are."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Financial Services Firm
8%
Government
8%
Construction Company
12%
Computer Software Company
10%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
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Comparisons

 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Dell, Canon, Siemens, Harvard University, Northwestern University
Find out what your peers are saying about Centreon vs. Pulseway and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.