Centreon vs Pulseway comparison

Centreon and Pulseway are both solutions in the Network Monitoring Software category. Centreon is ranked #27 with an average rating of 7.3, while Pulseway is ranked #50 with an average rating of 8.0. Centreon holds a 1.3% mindshare in NMS, compared to Pulseway’s 0.6% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 100% of Pulseway users who would recommend it.

Centreon

Read 31 Centreon reviews

8,080 Views
6,545 Comparison Views

93% willing to recommend

Pulseway

Read 6 Pulseway reviews

3,009 Views
1,866 Comparison Views

100% willing to recommend

Centreon

Pulseway

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Executive SummaryUpdated on Jun 3, 2026

Centreon and Pulseway are in the IT monitoring and management category. Centreon appears to have the upper hand with its robust integration and reporting features, making it ideal for complex monitoring needs.

Features: Centreon consolidates monitoring with customizable dashboards, allowing for managing an entire IT infrastructure on one platform. It offers comprehensive reporting and anomaly detection features to quickly address issues. Pulseway is known for its remote management capabilities, providing a mobile app for instant alerts and control over systems.

Room for Improvement: Centreon could improve its mobile app and enhance alert customization. Cloud service monitoring and reporting customization need advancements. Pulseway could enhance its GUI and speed up remote desktop processes. Adding VOIP monitoring would make it more competitive.

Ease of Deployment and Customer Service: Centreon supports on-premises and hybrid cloud deployments but suffers from inconsistent customer support with limited availability. Pulseway supports both hybrid and cloud deployments and is praised for responsive support, though Mac endpoint functionality is lacking.

Pricing and ROI: Centreon's pricing varies with deployment size, offering significant ROI despite higher costs for larger infrastructures. Pulseway’s lower licensing costs offer substantial value, making it budget-friendly for smaller organizations.

To learn more, read our detailed Centreon vs. Pulseway Report (Updated: June 2026).

Buyer's Guide

Centreon vs. Pulseway

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

27th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (27th), Cloud Monitoring Software (20th)

Pulseway

Ranking in Network Monitoring Software

50th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (18th), Remote Monitoring and Management (RMM) (14th)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.3%, down from 2.4% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.3%
Pulseway	0.6%
Other	98.1%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

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Pieter Plas

Owner at Beerepoot Automatisering B.V.

A solution with a great monitoring system and ability to control access remotely

The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

"Centreon enables us to proactively take action on issues before they even become incidents, which significantly reduces business disruptions resulting from controllable factors."

"It's the best tool on the market for that at the moment."

"We have all our tickets inside Centreon in real-time and can monitor a lot of ELP and CLN in real-time for application purposes."

"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."

"Once everything is set up correctly, it reduces our MTTR by 50 percent."

"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."

"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."

More Centreon pros

"The solution has great workflow and server modules."

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

"It gives you remote control and has a mobile app."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"The setup is simple."

"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."

"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."

"It has made life a lot easier for the administrators."

More Pulseway pros

Cons

"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."

"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."

"The most important issue is the capability to interconnect with other systems."

"The reporting has room for improvement."

"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."

"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."

"The pricing setup costs and licensing weren't very good in the past."

"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."

More Centreon cons

"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."

"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."

"There are some bugs or glitches."

"They have good technical support but it's not excellent."

Pricing and Cost Advice

"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."

"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."

"The pricing works out well for us, given our environment and where we are."

"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."

"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."

"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."

"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."

More Centreon pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Construction Company

10%

Comms Service Provider

Financial Services Firm

Construction Company

11%

Computer Software Company

Comms Service Provider

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

No data available

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

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What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

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What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

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Product Reports

Buyer's Guide

Centreon

June 2026

Download Centreon product report

Buyer's Guide

Pulseway

June 2026

Download Pulseway product report

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

Pulseway is a comprehensive IT management tool offering critical functionalities such as integrated dashboards, automation, and remote support. It supports seamless IT operations across multiple platforms, providing ease in monitoring and management.

Pulseway provides a robust platform for IT teams seeking to efficiently manage their infrastructure. With its capabilities in system monitoring, remote control, and mobile app accessibility, users can effectively oversee endpoint performance and receive timely alerts. It simplifies the management of server workflows, software deployment, and updates, catering to diverse IT environments. Its compatibility with multiple platforms ensures convenience in network monitoring, password updates, and administration access, allowing IT support to function across locations. There's room for improvement, particularly in enhancing remote session performance, graphical interface, and adding features like Remote Desktop Assistance for Mac.

What features does Pulseway offer?

Integrated Dashboard: Centralizes monitoring for better visibility.
Automatic Windows Updates: Ensures systems are up-to-date automatically.
Remote Script Execution: Facilitates task automation remotely.
Advanced Reporting: Provides detailed analysis for informed decision-making.
Mobile App: Offers 24/7 accessibility and support capabilities.

What benefits do Pulseway users experience?

Enhanced IT Efficiency: Streamlines operations and reduces manual tasks.
Cross-Platform Support: Adapts to diverse IT environments and needs.
Improved Remote Support: Facilitates responsive and effective help desk capabilities.
Scalable Management: Supports expanding IT infrastructures seamlessly.

Pulseway is utilized across industries like healthcare, finance, and education, providing essential IT support. It enables organizations to monitor critical systems, ensuring minimal downtime and optimal resource usage. Cybersecurity teams benefit from its deployment for tracking disk space, memory, CPU usage, and installed applications, enhancing overall network security and operational reliability.

Pulseway

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Dell, Canon, Siemens, Harvard University, Northwestern University

Buyer's Guide

Centreon vs. Pulseway

June 2026

Free Report: Centreon vs. Pulseway

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