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Catchpoint vs Opsview comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Catchpoint enhances ROI through real-time monitoring, reducing outages and team size, improving resolution speed, and offering constant support.
Sentiment score
5.5
Opsview improves SLA performance, reduces network disruptions, and optimizes resources with minimal operational effort, enhancing overall efficiency.
We used to spend at least 30 to 40 minutes on average on a call to detect what the problem was, but that reduced drastically to around 16 to 18 minutes.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
I have seen a return on investment, and I think it saves everything in terms of money and time, as we are using it on a day-to-day basis.
Lead Embedded SRe at a financial services firm with 10,001+ employees
I believe we see a good return on investment with Catchpoint because you only need one or two people to monitor, so you do not need a larger team.
Support Engineer at a tech vendor with 5,001-10,000 employees
 

Customer Service

Sentiment score
7.7
Catchpoint's customer service is praised for its responsiveness, 24/7 availability, and efficient resolution of technical and network issues.
Sentiment score
7.8
Opsview's support is praised for responsiveness, knowledge, proactive staff, effective communication, and clear implementation assistance, despite occasional concerns.
The initial migration and the initial days of monitoring Catchpoint involved having a dedicated TAM and a dedicated support number that could give us quick answers.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
They would literally write Playwright for you if you cannot get the element right.
Senior Software Engineer at Turing
The customer support for Catchpoint is really good; they get you on the call and will assist you if you are mixed up or blocked with some kind of coding.
Lead Embedded SRe at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
Catchpoint is praised for scalable growth management but requires manual setup for private nodes and effective CI/CD pipeline use.
Sentiment score
7.1
Opsview scales well, with most users easily managing growth and minimal resource-related challenges during expansion.
The migration part, especially onboarding a new application for monitoring, is seamless and does not require a lot of our effort and analysis.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
Updating the license for the number of users is easy to do in Catchpoint.
Product Specialist at a tech vendor with 5,001-10,000 employees
I would rate Catchpoint's scalability around eight out of ten.
Senior Software Engineer at Turing
 

Stability Issues

Sentiment score
8.8
Catchpoint is praised for its stability and reliability, consistently delivering performance without downtime, even during challenging scenarios.
Sentiment score
7.6
Opsview is generally stable and low maintenance, with rare upgrade issues and slowdowns due to MySQL dependence.
 

Room For Improvement

Catchpoint users struggle with high costs, limited flexibility, and a need for better customization, automation, and user interface improvements.
Opsview requires API upgrades, better graphing, enhanced usability, improved scalability, and refined integrations, while addressing pricing and processing issues.
There is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.
Support Engineer at a tech vendor with 5,001-10,000 employees
If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Technical Consultant Project Lead at a consultancy with 10,001+ employees
Catchpoint provides the best solution, but comparatively, if I compare it with Uptrends, New Relic, DataDog, and ThousandEyes, Catchpoint does multiple things, but it comes with a cost.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
Grafana does have features that I think my current solution lacks, such as better performance reporting.
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
 

Setup Cost

Catchpoint's pricing is cost-effective for larger enterprises, varies by consumption, and is transparent but may be high for small businesses.
Opsview offers competitive pricing with negotiable discounts, comprehensive licensing, and valuable features, recommended for enterprise use.
My experience with pricing, setup cost, and licensing is that the pricing is good, and the licensing is also good.
Product Specialist at a tech vendor with 5,001-10,000 employees
you just need to buy the licenses, and the team sends you the license keys, which is pretty easy.
Support Engineer at a tech vendor with 5,001-10,000 employees
I think the cost increased because we were so dependent on Catchpoint for monitoring most of our applications.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
 

Valuable Features

Catchpoint enhances performance with monitoring tools, offering cost savings, detailed insights, and improved user engagement and experience.
Opsview offers easy configuration, user-friendly GUI, robust alerting, scalability, automation, and integration, enhancing monitoring and incident response.
For an organization that relies heavily on SaaS applications and wants proactive monitoring instead of waiting for end-users' complaints, I think it is a solid solution.
Senior Software Engineer at Turing
Catchpoint helps us detect issues before anybody could report them, which can impact clients because it provides prior monitoring that also sees outside the infrastructure.
Support Engineer at a tech vendor with 5,001-10,000 employees
Regarding the performance reports, we use them daily to analyze those reports and find out if we need to do some configurations or troubleshooting to improve our sites.
Usher at Walmart
Opsview's alerting capabilities are very helpful, and they positively impact our incident response times.
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
21st
Ranking in Cloud Monitoring Software
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Application Performance Monitoring (APM) and Observability (17th), Digital Experience Monitoring (DEM) (6th)
Opsview
Ranking in Network Monitoring Software
44th
Ranking in Cloud Monitoring Software
25th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Server Monitoring (20th), IT Infrastructure Monitoring (33rd)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of Opsview is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Catchpoint0.6%
Opsview1.0%
Other98.4%
Network Monitoring Software
 

Featured Reviews

Chethan Premsingh - PeerSpot reviewer
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
Proactive monitoring has reduced downtime and now identifies traffic issues before customers notice
I think Catchpoint can be improved because it is competitively a little costlier. I understand that Catchpoint provides the best solution, but comparatively, if I compare it with Uptrends, New Relic, DataDog, and ThousandEyes, Catchpoint does multiple things, but it comes with a cost. That is one of the areas you can leverage use cases based on customer requirements and come up with a better pricing model. The existing ones are good, but for our use case from Zoom, we were just looking for our endpoints to be monitored every minute, and that cost us a lot compared to the existing tool that we were using. That area is something to look for improvement.
reviewer1898607 - PeerSpot reviewer
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
Real-time dashboards have improved our deployment monitoring and incident response
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we use to assess the effectiveness of Opsview's hybrid IT monitoring. Overall, I am pretty satisfied with Opsview as it is good for what it does. I do not know if Grafana has any other advantages besides better stats, as I am not involved in that side. Based on my experience, I would still recommend Opsview to others as it is good for what it does. I gave this review a rating of 8.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Construction Company
10%
Comms Service Provider
9%
Retailer
8%
Construction Company
15%
Computer Software Company
12%
Manufacturing Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise21
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup costs, and licensing is that you just need to buy the licenses, and the team sends you the license keys, which is pretty easy. I am not sure about cost-effectivene...
What needs improvement with Catchpoint?
I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.
What is your primary use case for Catchpoint?
My main use case for Catchpoint is to check website availability in different regions so that we can be aware of any downtimes. A specific example of how I have used Catchpoint to check website ava...
What needs improvement with Opsview Monitor?
There is always room for improvement, and part of the reason we're looking at Grafana is because there are things it can do that Opsview cannot do as well. Grafana does have features that I think m...
What is your primary use case for Opsview Monitor?
Our primary use case is monitoring our deployments.
What advice do you have for others considering Opsview Monitor?
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we ...
 

Comparisons

 

Also Known As

No data available
Opsview Monitor, Opsview Enterprise
 

Overview

 

Sample Customers

Information Not Available
IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
Find out what your peers are saying about Catchpoint vs. Opsview and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.