LogicMonitor vs Opsview comparison

LogicMonitor and ITRS are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #22 with an average rating of 9.0, while ITRS is ranked #40 with an average rating of 8.5. LogicMonitor holds a 1.8% mindshare in NMS, compared to ITRS’s 0.4% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 100% of ITRS users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

4,883 Views
3,125 Comparison Views

100% willing to recommend

Opsview

Read 24 Opsview reviews

1,149 Views
758 Comparison Views

100% willing to recommend

LogicMonitor

Opsview

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Executive SummaryUpdated on Oct 9, 2024

Opsview and LogicMonitor are competing products in the IT monitoring space. LogicMonitor appears to have the upper hand due to its extensive features and perceived value, although Opsview shows advantages in pricing and support.

Features: Opsview provides detailed monitoring capabilities with customizable dashboards and modules for specific applications. It supports a wide range of environments with the flexibility to adapt to various user needs. LogicMonitor offers cloud-based infrastructure monitoring with numerous integration options and scalability. It provides comprehensive data analytics and real-time alerts to enhance operational efficiency.

Room for Improvement: Opsview can enhance its user interface for more intuitive navigation and streamline initial configuration processes for quicker setup. Expanding the range of native integrations would improve its versatility. LogicMonitor could offer more customization options for dashboards and enhance offline accessibility for areas with limited internet connectivity. Providing more detailed documentation for complex setups would benefit users seeking in-depth configurations.

Ease of Deployment and Customer Service: LogicMonitor is recognized for straightforward cloud-based deployment, efficient onboarding, and responsive support. Opsview's deployment also works well but may require more initial configuration effort. Both companies offer strong customer service, but LogicMonitor is often praised for more proactive support strategies.

Pricing and ROI: Opsview offers flexible pricing with no hidden costs, leading to a faster ROI for organizations needing basic to mid-level monitoring. LogicMonitor presents a steeper initial cost but is cost-effective long term due to advanced features, boosting ROI for enterprises seeking extensive and scalable solutions.

To learn more, read our detailed LogicMonitor vs. Opsview Report (Updated: June 2025).

Buyer's Guide

LogicMonitor vs. Opsview

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

22nd

Ranking in IT Infrastructure Monitoring

23rd

Ranking in Cloud Monitoring Software

17th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), Container Monitoring (7th), AIOps (12th)

Opsview

Ranking in Network Monitoring Software

40th

Ranking in IT Infrastructure Monitoring

35th

Ranking in Cloud Monitoring Software

26th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Server Monitoring (17th)

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.8%, down from 2.3% compared to the previous year. The mindshare of Opsview is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Manish Bansod

Assistant Manager at a construction company with 5,001-10,000 employees

A feature-packed solution with excellent stability and a notification system

LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor. But we are still exploring more and do not have detailed training in LogicMonitor. Moreover, the deployment process needs improvement. The thing is the deployment or whatever the standard deployment should be implemented here. That is not fine-tuning. In my personal opinion, for workflow automation and other stuff, we have Python or scripting knowledge, and that part is very tricky. Whenever we try to call the service or the LogicMonitor team, and we open a ticket, it is chargeable. In future releases, we would like to see a configuration backup manager. A feature that automatically backups the device configuration will help us. So, instead of going with another third-party tool, this will be good.

Read full review

Jeff Cronstrom

Senior Director, DNS Engineering & Network Operations at CloudfloorDNS

A highly stable solution that can be used to monitor system availability

The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup. You can clone that service, and it allows you to add new services quickly. You can bring up new servers, and you can easily add them. Also, there's an API to be able to add services as well. We don't use the API. We mostly use the cloning function because it stores everything in a back-end database. The underlying monitoring platform for our version is Nagios. That's where we upgraded from Nagios to Opsview.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."

"The initial setup is very simple."

"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."

"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."

"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."

"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."

More LogicMonitor pros

"What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts."

"The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup."

"I am satisfied with the overall product since it works well…It is a stable solution."

"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients."

"It's a good solution. It covers all aspects of monitoring purposes."

Cons

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."

"I'd like to see more automation in the tool, especially around remediation."

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

More LogicMonitor cons

"Some of the graphics on Opsview could be improved."

"Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved."

"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts."

"Pricing and a few certain aspects in the solution needs to be improved."

"Customized reporting can be improved."

Pricing and Cost Advice

"They are expensive for the cloud."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"In terms of pricing, I would rate LogicMonitor four out of five."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

More LogicMonitor pricing and cost advice

"The solution is priced similarly to other tools offering similar features."

"The solution is not cheap. I think that the pricing is a little bit on the high side."

"I would rate pricing a seven out of ten, where ten is the highest price."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Computer Software Company

19%

Manufacturing Company

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

See all answers

What do you like most about Opsview Monitor?

The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup.

See all answers

What needs improvement with Opsview Monitor?

Some of the graphics on Opsview could be improved.

See all answers

What is your primary use case for Opsview Monitor?

Opsview is used to monitor system availability, whether its service is running on disk usage, CPU usage, etc.

See all answers

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Compared 7% of the time

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Compared 6% of the time

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Compared 6% of the time

SolarWinds NPM vs LogicMonitor

Compared 6% of the time

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Compared 45% of the time

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Compared 23% of the time

Zabbix vs Opsview

Compared 21% of the time

PRTG Network Monitor vs Opsview

Compared 11% of the time

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Product Reports

Buyer's Guide

LogicMonitor

June 2025

Download LogicMonitor product report

Buyer's Guide

Opsview

June 2025

Download Opsview product report

Also Known As

No data available

Opsview Monitor, Opsview Enterprise

Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

LogicMonitor

Opsview is a modern and scalable SaaS or on-premise monitoring solution that gives your organization full visibility into on-premises and cloud IT infrastructure. It delivers simplified management and a single pane of glass view of your entire IT operations. The solution provides unified insight into dynamic IT operations on premises, in the cloud, or hybrid. Additionally, it can be used either in agent-based or agentless configurations.

You can use Opsview to monitor:

 Operating systems

 Networks

 Cloud

 VMs

 Containers

 Databases

 Applications

Opsview Features

Opsview comes with an array of features, including:

 AutoMonitor express scan: This feature makes it easy for you to keep up with your

changing IT infrastructure by helping you find new Windows, VMware, and Azure hosts.

 Business service monitoring: This enables you to see the health of all your end-to-end

business services in real time and in one place.

 Autodiscovery: With this feature you can automatically discover and profile hosts in your environment, which helps you quickly populate information into Opsview for monitoring.

 Network analyzer: Opsview provides you with a complete picture of your company's

network infrastructure via its Network Topology, Flow Collector, & NetAudit modules.

 Customizable dashboards: Opsview dashboards give you a view of all your monitoring

metrics in interactive dashboards that are easy to create and maintain.

 Customizable reports: With Opsview, reports connect to the Opsview Data Warehouse and present historical data collected by Opsview. The solution’s out-of-the-box reports include performance, SLA, and events.

 Disaster recovery: Opsview gives your organization peace of mind with its disaster

recovery by restoring your Opsview system if needed.

 Event handlers: Opsview event handlers allow for automation and proactive monitoring so that your users are not impacted.

 Events viewer: The events viewer feature helps you easily see all the important events in your Opsview system.

 High availability server: Opsview has a high availability monitor that offers protection to ensure that you never lose IT infrastructure visibility.

 Multitenancy: Multitenancy makes it possible for your MSP to give control of Opsview to your end users. It also allows you to create new hosts and roles as well as users while using a secure, private environment.

 Log analytics: This feature allows you to improve logging visibility, reporting, correlation, and alerting.

 SNMP traps: With SNMP traps, you can reduce your network and server load and provide faster service to your customers.

Opsview Benefits

There are many benefits to implementing Opsview. Some of the biggest advantages the

solution offers include:

 Extensible: Opsview can be used in agent-based or agentless configurations. In addition, it can sit above multiple monitoring tools, aggregating information into a single pane of glass.

 Scalable: Opsview is very scalable. It can easily scale beyond 10,000 monitored devices via its distributed model that spreads monitoring across many monitoring engines. Its databases may be located on dedicated servers to further distribute load.

 Functional overview: Opsview monitors your IT infrastructure, network and applications, and displays alerts. It is also designed to generate notifications and integrate with your other service management tools.

 Flexible: Opsview has a flexible web framework, allowing dashboards and monitoring views to be easily customized and extended.

 Integration: Easily integrate Opsview Cloud with your current operational tools, including help desks, service management, automation and notification tools

 Automation: Automate the configuration and operation of your IT monitoring system using Opsview’s intrinsic automation capabilities. Allowing you to spend more time on projects that drive your business.

Opsview Cloud

Opsview Cloud gives your business 24/7 Saas Monitoring for your entire IT estate. Benefits include:

 Reducing your infrastructure costs

 Realigning your resources to focus on business value IT projects

 Ensuring you have 24/7 monitoring

 Utilizing Opsview experts to provide monitoring best practices/tips and tricks

ITRS

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm

Buyer's Guide

LogicMonitor vs. Opsview

June 2025

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