We performed a comparison between LogicMonitor and Opsview based on real PeerSpot user reviews.Find out what your peers are saying about Datadog, Zabbix, Auvik and others in Network Monitoring Software.
"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."
"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."
"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."
"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."
"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."
"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."
"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."
"The concept of developing a dashboard template for ourselves, then cloning it for every single customer, and only having to change one piece of information, is a godsend. That's one of the strengths. We can develop a template that fits every customer and just change the information that is presented."
"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients."
"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."
"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."
"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."
"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."
"Role-based permissions could be better and updating modules could be smoother."
"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."
"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."
"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."
"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts."
LogicMonitor, a unified observability platform, brings together comprehensive monitoring capabilities and enables observability across data centers, public/private clouds, and applications. LogicMonitor provides correlation, context, and clarity to understand the business impact and causes of complex IT incidents.
LogicMonitor is a SaaS-based unified observability platform that enables today’s digital enterprises to adopt a cloud-ready operating model for effectively meeting key business demands. The solution provides clarity across hybrid enterprise IT, and brings diverse IT and development teams together to solve complex problems. In addition, it enables IT to innovate faster while improving operations efficiency to the critical IT services they deliver.
LogicMonitor unifies IT teams around a single platform that allows for the collection, analysis, contextualization, and exploration of observable data in hybrid settings.
LogicMonitor has many valuable key features. Some of the most useful ones include:
There are many benefits to implementing LogicMonitor. Some of the biggest advantages the solution offers include:
Reviews from Real Users
LogicMonitor stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:
Valentine C., Technical Service Delivery Manager at Sparx Solutions, writes of the solution, “As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform.” He adds, “I will rate it as a solid nine out of 10.”
Robert V., Teamlead at i-LEVEL ICT Solutions, notes, “One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot.”
Opsview is a modern and scalable SaaS or on-premise monitoring solution that gives your organization full visibility into on-premises and cloud IT infrastructure. It delivers simplified management and a single pane of glass view of your entire IT operations. The solution provides unified insight into dynamic IT operations on premises, in the cloud, or hybrid. Additionally, it can be used either in agent-based or agentless configurations.
You can use Opsview to monitor:
Opsview comes with an array of features, including:
AutoMonitor express scan: This feature makes it easy for you to keep up with your
changing IT infrastructure by helping you find new Windows, VMware, and Azure hosts.
Business service monitoring: This enables you to see the health of all your end-to-end
business services in real time and in one place.
Autodiscovery: With this feature you can automatically discover and profile hosts in your environment, which helps you quickly populate information into Opsview for monitoring.
Network analyzer: Opsview provides you with a complete picture of your company's
network infrastructure via its Network Topology, Flow Collector, & NetAudit modules.
Customizable dashboards: Opsview dashboards give you a view of all your monitoring
metrics in interactive dashboards that are easy to create and maintain.
Customizable reports: With Opsview, reports connect to the Opsview Data Warehouse and present historical data collected by Opsview. The solution’s out-of-the-box reports include performance, SLA, and events.
Disaster recovery: Opsview gives your organization peace of mind with its disaster
recovery by restoring your Opsview system if needed.
Event handlers: Opsview event handlers allow for automation and proactive monitoring so that your users are not impacted.
Events viewer: The events viewer feature helps you easily see all the important events in your Opsview system.
High availability server: Opsview has a high availability monitor that offers protection to ensure that you never lose IT infrastructure visibility.
Multitenancy: Multitenancy makes it possible for your MSP to give control of Opsview to your end users. It also allows you to create new hosts and roles as well as users while using a secure, private environment.
Log analytics: This feature allows you to improve logging visibility, reporting, correlation, and alerting.
SNMP traps: With SNMP traps, you can reduce your network and server load and provide faster service to your customers.
There are many benefits to implementing Opsview. Some of the biggest advantages the
solution offers include:
Extensible: Opsview can be used in agent-based or agentless configurations. In addition, it can sit above multiple monitoring tools, aggregating information into a single pane of glass.
Scalable: Opsview is very scalable. It can easily scale beyond 10,000 monitored devices via its distributed model that spreads monitoring across many monitoring engines. Its databases may be located on dedicated servers to further distribute load.
Functional overview: Opsview monitors your IT infrastructure, network and applications, and displays alerts. It is also designed to generate notifications and integrate with your other service management tools.
Flexible: Opsview has a flexible web framework, allowing dashboards and monitoring views to be easily customized and extended.
Integration: Easily integrate Opsview Cloud with your current operational tools, including help desks, service management, automation and notification tools
Automation: Automate the configuration and operation of your IT monitoring system using Opsview’s intrinsic automation capabilities. Allowing you to spend more time on projects that drive your business.
Opsview Cloud gives your business 24/7 Saas Monitoring for your entire IT estate. Benefits include:
Reducing your infrastructure costs
Realigning your resources to focus on business value IT projects
Ensuring you have 24/7 monitoring
Utilizing Opsview experts to provide monitoring best practices/tips and tricks
LogicMonitor is ranked 5th in Network Monitoring Software with 11 reviews while Opsview is ranked 52nd in Network Monitoring Software with 1 review. LogicMonitor is rated 9.0, while Opsview is rated 8.0. The top reviewer of LogicMonitor writes "Being a single pane of glass, a lot of metrics and alerts can all be grabbed from one place". On the other hand, the top reviewer of Opsview writes "Monitoring solution used to successfully observe public cloud environments and event triggers". LogicMonitor is most compared with SolarWinds NPM, Splunk, Datadog, PRTG Network Monitor and ScienceLogic, whereas Opsview is most compared with OP5 Monitor, Nagios XI, Zabbix and Intel Data Center Manager.
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