Catchpoint vs ManageEngine IT360 comparison

Catchpoint and ManageEngine are both solutions in the Network Monitoring Software category. Catchpoint is ranked #58 with an average rating of 8.0, while ManageEngine is ranked #108. Catchpoint holds a 0.4% mindshare in NMS, compared to ManageEngine’s 0.1% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,557 Views
623 Comparison Views

100% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

426 Views
175 Comparison Views

100% willing to recommend

Catchpoint

ManageEngine IT360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine IT360 and Catchpoint are IT management and performance monitoring tools. Catchpoint has the upper hand in performance insights, while ManageEngine IT360 is more cost-effective.

Features: ManageEngine IT360 integrates network management, application performance monitoring, and IT operations management. Catchpoint provides digital experience monitoring, internet performance analytics, and advanced diagnostics.

Room for Improvement: ManageEngine IT360 could enhance cloud capabilities, expand scalability options, and improve analytics features. Catchpoint could lower initial costs, simplify deployment, and enhance localized support options.

Ease of Deployment and Customer Service: ManageEngine IT360 supports on-premises deployment and strong customer support, beneficial for integration into current IT setups. Catchpoint offers cloud-based deployment, requiring more setup but providing flexibility, with analytics-focused global support.

Pricing and ROI: ManageEngine IT360 is competitively priced, offering a favorable ROI for budget-sensitive organizations. Catchpoint incurs higher initial costs but promises substantial ROI with its robust analytics and improved performance metrics.

To learn more, read our detailed Catchpoint vs. ManageEngine IT360 Report (Updated: July 2025).

Buyer's Guide

Catchpoint vs. ManageEngine IT360

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

58th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (37th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (10th)

ManageEngine IT360

Ranking in Network Monitoring Software

108th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (39th), IT Infrastructure Monitoring (77th)

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.4%, up from 0.4% compared to the previous year. The mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"During business hours, it has worked absolutely fine without any issues."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The solution offers three different ways of slicing data to look for abnormalities."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

More Catchpoint pros

"It is easy to identify and collect information from all of the nodes on the network."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"The technical support is good."

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"Catchpoint can be improved by focusing solely on network monitoring."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"The old user version was better, it was more user-friendly."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

More Catchpoint cons

"We would like to have support for integration with ServiceDesk."

"The product could use more intelligence, automation and general availability of product information."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Educational Organization

13%

Retailer

11%

Computer Software Company

10%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

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Comparisons

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New Relic vs Catchpoint

Compared 12% of the time

SolarWinds Pingdom vs Catchpoint

Compared 7% of the time

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Ixia Network Packet Brokers vs ManageEngine IT360

Compared 100% of the time

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Product Reports

Buyer's Guide

Catchpoint

July 2025

Download Catchpoint product report

Buyer's Guide

Network Monitoring Software

July 2025

Download ManageEngine IT360 product report

Also Known As

No data available

IT360

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

Sample Customers

Information Not Available

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

Catchpoint vs. ManageEngine IT360

July 2025

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