Kentik vs ManageEngine IT360 comparison

Kentik and ManageEngine are both solutions in the Network Monitoring Software category. Kentik is ranked #22 with an average rating of 9.0, while ManageEngine is ranked #88. Kentik holds a 1.9% mindshare in NMS, compared to ManageEngine’s 0.5% mindshare. Additionally, 100% of Kentik users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Kentik

Read 16 Kentik reviews

5,920 Views
5,269 Comparison Views

100% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

2,178 Views
1,220 Comparison Views

100% willing to recommend

Kentik

ManageEngine IT360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine IT360 and Kentik compete in network management and monitoring. Kentik seems to hold an advantage with comprehensive data visibility and intelligent insights, making it appealing despite potentially higher costs.

Features: ManageEngine IT360 provides integrated IT management, network performance monitoring, and application monitoring, enabling streamlined operations across departments. It focuses on IT service management visibility. Kentik offers advanced network visibility, real-time analytics, and AI-driven insights, handling high-volume data with an emphasis on threat detection. Its feature set is geared towards complex network environments with a specialization in data analytics and threat intelligence.

Room for Improvement: ManageEngine IT360 could benefit from enhanced data analytics, greater threat detection capabilities, and improved handling of high-volume network data. Kentik might improve by offering simpler deployment options, more cost-effective solutions for mid-sized businesses, and expanded application monitoring features.

Ease of Deployment and Customer Service: ManageEngine IT360 provides a straightforward deployment model and strong support, ensuring seamless integration into existing infrastructures and accessibility for organizations with limited IT resources. Kentik requires more comprehensive setup due to its sophisticated analytics but offers robust customer service to assist with complexity.

Pricing and ROI: ManageEngine IT360 is known for competitive setup costs and substantial ROI, offering cost-effective tools and reliable support. Kentik, despite higher setup costs, delivers significant ROI through enhanced insights and operational efficiency, justifying investment for enterprises needing advanced analytics.

To learn more, read our detailed Kentik vs. ManageEngine IT360 Report (Updated: April 2026).

Buyer's Guide

Kentik vs. ManageEngine IT360

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kentik

Ranking in Network Monitoring Software

22nd

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (16th)

ManageEngine IT360

Ranking in Network Monitoring Software

88th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (25th), IT Infrastructure Monitoring (70th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.9%, up from 0.8% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Kentik	1.9%
ManageEngine IT360	0.5%
Other	97.6%

Network Monitoring Software

Featured Reviews

Shubham-Saxena

Network Engineer III at Fortanix

Integrating synthetic tests and network monitoring enhances traffic pattern visualization

The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.

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Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The biggest thing Kentik has given us is the amount of visibility we have into our own network now and knowing what's going on at a given time."

"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."

"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."

"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."

"It offers a simple yet powerful feature of classifying applications, going beyond basic statistics."

"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."

"Monitoring operational efficiency is easy."

"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."

More Kentik pros

"It is easy to identify and collect information from all of the nodes on the network."

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."

"Customer Service: Absolutely fantastic."

"I would suggest you use this product as it's easy for administration, and is based on distributed model support."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"The monitoring capability is easy to use and it can be done without any training."

"The technical support is good."

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."

Cons

"Version 4 of the platform is good and going in the right direction."

"I consider the pricing model as an area for improvement."

"In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area."

"Perhaps a better explanation would be to see how tagging is captured and a method of comparing my tagged interfaces on Kentik’s side."

"It also detects anomalies proactively, but the same is not so true when it comes to real network problems, since they tend to just happen."

"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."

"I would like to see more granular user and security rights."

"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."

More Kentik cons

"The GUI could be improved."

"The product could use more intelligence, automation and general availability of product information."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."

"We would like to have support for integration with ServiceDesk."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."

Pricing and Cost Advice

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

"The tool is cheaply priced."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Comms Service Provider

12%

Construction Company

Computer Software Company

Construction Company

27%

Comms Service Provider

17%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

No data available

Questions from the Community

What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

See all answers

What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

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What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

See all answers

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Product Reports

Buyer's Guide

Kentik

May 2026

Download Kentik product report

Buyer's Guide

Network Monitoring Software

April 2026

Download ManageEngine IT360 product report

Also Known As

No data available

IT360

Overview

Kentik provides real-time visibility into network infrastructure, focusing on monitoring, data visualization, and flow analysis to manage traffic patterns efficiently.

With robust analytics capabilities, Kentik offers insights into BGP peering status, aids in DDoS detection, and allows for detailed telemetry through its intuitive interface. The platform's SaaS nature simplifies operations by eliminating server maintenance concerns. Multi-vendor support and synthetic testing enhance network security and performance by simulating customer scenarios, while its API offers automation for querying and reporting tasks.

What are the key features of Kentik?

Real-Time Visibility: Monitors network infrastructure effectively.
Data Visualization: Offers powerful tools for viewing complex data.
Flow Analysis: Analyzes traffic flow for optimal management.
BGP Peering Insights: Provides in-depth peering status checks.
DDoS Alerting: Notifies about potential DDoS threats.
Data Explorer: Aids in understanding traffic patterns.
Synthetic Testing: Simulates scenarios to enhance security and performance.

What benefits can be found in user reviews?

Automation: Users value the flexibility of its API for automating tasks.
Ease of Use: SaaS model streamlines user engagement, eliminating server maintenance.
Flexibility: Report customization and query settings are highly appreciated.
Enhanced Observability: Telemetry and multi-vendor support increase oversight.

Industries implement Kentik for network monitoring, traffic management, and flow data analysis across both on-prem and cloud setups. It proves valuable for detecting DDoS events, managing peering relationships, and optimizing costs, besides managing CDN configurations and performing synthetic tests in diverse environments.

Kentik

ManageEngine IT360 is a comprehensive tool crafted for IT management, offering a robust framework to monitor and manage network infrastructure efficiently.

Designed for IT professionals, ManageEngine IT360 integrates IT management and network monitoring, offering seamless oversight of an organization's entire IT framework. Users gain insights into performance, data flow, and bottlenecks, assisting in maintaining optimal infrastructure efficiency. It provides actionable intelligence to support informed decision-making.

What are the key features of ManageEngine IT360?

Comprehensive Network Monitoring: Provides detailed metrics for tracking and maintaining network performance.
Fault Management: Quickly identifies issues for prompt resolution, minimizing downtime.
Performance Management: Continuously evaluates system performance to ensure IT assets are operating as expected.
Help Desk Integration: Facilitates streamlined support processes through seamless module integration.
Server Monitoring: Delivers insights into server health and performance metrics, aiding in proactive management.

What benefits and ROI should be considered when evaluating ManageEngine IT360?

Cost Efficiency: Provides comprehensive management tools reducing the need for multiple software investments.
Productivity Enhancement: Minimizes downtime improving productivity across IT teams.
Improved Decision Making: Offers real-time data aiding strategic infrastructure planning.
Scalability: Easily adapts to growing IT requirements, ensuring long-term solution viability.

ManageEngine IT360 finds its application across industries such as finance, healthcare, and manufacturing. In finance, it enhances data security and network reliability, critical for transactional integrity. Healthcare sectors use it to ensure system uptime crucial for patient management systems. Manufacturing sectors rely on it for uninterrupted operations, ensuring system efficiencies align with production demands.

ManageEngine

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

Kentik vs. ManageEngine IT360

April 2026

Free Report: Kentik vs. ManageEngine IT360

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