ManageEngine IT360 and Kentik compete in network management and monitoring. Kentik seems to hold an advantage with comprehensive data visibility and intelligent insights, making it appealing despite potentially higher costs.
Features: ManageEngine IT360 provides integrated IT management, network performance monitoring, and application monitoring, enabling streamlined operations across departments. It focuses on IT service management visibility. Kentik offers advanced network visibility, real-time analytics, and AI-driven insights, handling high-volume data with an emphasis on threat detection. Its feature set is geared towards complex network environments with a specialization in data analytics and threat intelligence.
Room for Improvement: ManageEngine IT360 could benefit from enhanced data analytics, greater threat detection capabilities, and improved handling of high-volume network data. Kentik might improve by offering simpler deployment options, more cost-effective solutions for mid-sized businesses, and expanded application monitoring features.
Ease of Deployment and Customer Service: ManageEngine IT360 provides a straightforward deployment model and strong support, ensuring seamless integration into existing infrastructures and accessibility for organizations with limited IT resources. Kentik requires more comprehensive setup due to its sophisticated analytics but offers robust customer service to assist with complexity.
Pricing and ROI: ManageEngine IT360 is known for competitive setup costs and substantial ROI, offering cost-effective tools and reliable support. Kentik, despite higher setup costs, delivers significant ROI through enhanced insights and operational efficiency, justifying investment for enterprises needing advanced analytics.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
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