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Catchpoint vs InfluxDB comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Catchpoint enhances ROI through real-time monitoring, reducing outages and team size, improving resolution speed, and offering constant support.
Sentiment score
5.8
Companies experienced enhanced operational efficiency and increased customer satisfaction with InfluxDB through real-time monitoring and automation.
We used to spend at least 30 to 40 minutes on average on a call to detect what the problem was, but that reduced drastically to around 16 to 18 minutes.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
I believe we see a good return on investment with Catchpoint because you only need one or two people to monitor, so you do not need a larger team.
Support Engineer at a tech vendor with 5,001-10,000 employees
I have seen a return on investment, and I think it saves everything in terms of money and time, as we are using it on a day-to-day basis.
Lead Embedded SRe at a financial services firm with 10,001+ employees
These improvements translated into both cost savings and better service reliability, directly impacting business outcomes.
Senior Data Engineer at a university with 201-500 employees
It simplifies processes and reduces the need for additional employees.
Team Lead, Software at Energybox
It has reduced a lot of time in terms of troubleshooting because the way it produces the data on a time-series basis allows me to collect and store the data for future reference.
Sdet Performance Engineer at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.7
Catchpoint's customer service is praised for its responsiveness, 24/7 availability, and efficient resolution of technical and network issues.
Sentiment score
5.8
InfluxDB customer support is praised for enterprise-level help but needs faster response times and more complex deployment support.
The initial migration and the initial days of monitoring Catchpoint involved having a dedicated TAM and a dedicated support number that could give us quick answers.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
They would literally write Playwright for you if you cannot get the element right.
Senior Software Engineer at Turing
The customer support for Catchpoint is really good; they get you on the call and will assist you if you are mixed up or blocked with some kind of coding.
Lead Embedded SRe at a financial services firm with 10,001+ employees
They get on a call, resolve issues, and handle everything efficiently.
Senior Dev Ops Engineer at 11 East Capital
The InfluxDB support team was knowledgeable and helped us troubleshoot complex problems efficiently.
Senior Data Engineer at a university with 201-500 employees
Obtaining that quantity of data directly from InfluxDB is quite challenging, and that is why we ask for help from the InfluxDB team to retrieve the data to avoid timeouts and those kinds of issues.
Team Lead, Software at Energybox
 

Scalability Issues

Sentiment score
7.3
Catchpoint is praised for scalable growth management but requires manual setup for private nodes and effective CI/CD pipeline use.
Sentiment score
7.0
InfluxDB scales efficiently in enterprises, supports large data volumes, and integrates well, though backup stability varies by deployment.
The migration part, especially onboarding a new application for monitoring, is seamless and does not require a lot of our effort and analysis.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
Updating the license for the number of users is easy to do in Catchpoint.
Product Specialist at a tech vendor with 5,001-10,000 employees
I would rate Catchpoint's scalability around eight out of ten.
Senior Software Engineer at Turing
The main challenge with InfluxDB, which is common with all databases, was handling very high throughput systems and high throughput message flow.
Deployment Engineer at Derq
It can handle large volumes of time-series data and with high ingestion rates, making it suitable for enterprise-scale deployments.
Senior Data Engineer at a university with 201-500 employees
We’ve scaled on volume with seven years of continuous data without performance degradation.
Senior System Developer at Norled
 

Stability Issues

Sentiment score
8.8
Catchpoint is praised for its stability and reliability, consistently delivering performance without downtime, even during challenging scenarios.
Sentiment score
8.0
InfluxDB is reliable, stable, and supported, with minor issues resolved by integrations and support, except in Azure China.
It serves as the backbone of our application, and its stability is crucial.
Senior System Developer at Norled
We have used it to support mission-critical systems with continuous data ingestion and real-time analytics.
Senior Data Engineer at a university with 201-500 employees
It is very stable, with no reliability or downtime in InfluxDB.
Student at a educational organization with 1,001-5,000 employees
 

Room For Improvement

Catchpoint users struggle with high costs, limited flexibility, and a need for better customization, automation, and user interface improvements.
InfluxDB requires improvements in query language, UI, pricing, documentation, scalability, cloud integration, and support for non-technical users.
If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Technical Consultant Project Lead at a consultancy with 10,001+ employees
There is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.
Support Engineer at a tech vendor with 5,001-10,000 employees
Catchpoint provides the best solution, but comparatively, if I compare it with Uptrends, New Relic, DataDog, and ThousandEyes, Catchpoint does multiple things, but it comes with a cost.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
InfluxDB deprecated FluxQL, which was intuitive since developers are already familiar with standard querying.
Chief Technology Officer at Presta Agency
Having a SQL abstraction in InfluxDB could be beneficial, making it more accessible for teams that prefer querying with SQL-style syntax.
Senior System Developer at Norled
It could include automated backup and a monitoring solution for InfluxDB or a script developed by a REST API.
Network engineer at a energy/utilities company with 10,001+ employees
 

Setup Cost

Catchpoint's pricing is cost-effective for larger enterprises, varies by consumption, and is transparent but may be high for small businesses.
InfluxDB's pricing shift to a monthly model prompts enterprises to consider open-source options for cost-effective scalability and flexibility.
My experience with pricing, setup cost, and licensing is that the pricing is good, and the licensing is also good.
Product Specialist at a tech vendor with 5,001-10,000 employees
you just need to buy the licenses, and the team sends you the license keys, which is pretty easy.
Support Engineer at a tech vendor with 5,001-10,000 employees
I think the cost increased because we were so dependent on Catchpoint for monitoring most of our applications.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
We use the open-source version of InfluxDB, so it is free.
Senior System Developer at Norled
I find the cloud version pricing of InfluxDB reasonable, and for the on-premises solution we use in our service, we need to purchase licenses.
Team Lead, Software at Energybox
Pricing is based on data volume, retention, and features, which really makes it scalable but requires careful planning to avoid unexpected costs.
Senior Data Engineer at a university with 201-500 employees
 

Valuable Features

Catchpoint enhances performance with monitoring tools, offering cost savings, detailed insights, and improved user engagement and experience.
InfluxDB excels in fast data writes, analytics, and integration, enhancing efficiency and visualization with robust community support.
Catchpoint helps us detect issues before anybody could report them, which can impact clients because it provides prior monitoring that also sees outside the infrastructure.
Support Engineer at a tech vendor with 5,001-10,000 employees
Out of those features, the hop-by-hop breakdown of BGP peers is the one that made the biggest difference in my work because I have not seen this feature in others.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
The alerting functionality in Catchpoint provides value. We configure thresholds for response times and failures so that our operations team could be notified whenever authentication failed, APIs became unavailable, or page performance degraded beyond acceptable limits.
Senior Software Engineer at Turing
The most important feature for us is low latency, which is crucial in building a high-performance engine for day trading.
Chief Technology Officer at Presta Agency
InfluxDB’s core functionality is crucial as it allows us to store our data and execute queries with excellent response times.
Senior System Developer at Norled
It helps me maintain my solution easily because it is very reliable, so we didn't face any performance issues or crashes regarding our queries; we can get the results very fast.
Solutions Engineer at a tech vendor with 51-200 employees
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
21st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Application Performance Monitoring (APM) and Observability (17th), Cloud Monitoring Software (14th), Digital Experience Monitoring (DEM) (6th)
InfluxDB
Ranking in Network Monitoring Software
13th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
20
Ranking in other categories
Non-Relational Databases (1st), Open Source Databases (7th), IT Infrastructure Monitoring (14th), NoSQL Databases (6th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of InfluxDB is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
InfluxDB0.5%
Catchpoint0.6%
Other98.9%
Network Monitoring Software
 

Featured Reviews

Chethan Premsingh - PeerSpot reviewer
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
Proactive monitoring has reduced downtime and now identifies traffic issues before customers notice
I think Catchpoint can be improved because it is competitively a little costlier. I understand that Catchpoint provides the best solution, but comparatively, if I compare it with Uptrends, New Relic, DataDog, and ThousandEyes, Catchpoint does multiple things, but it comes with a cost. That is one of the areas you can leverage use cases based on customer requirements and come up with a better pricing model. The existing ones are good, but for our use case from Zoom, we were just looking for our endpoints to be monitored every minute, and that cost us a lot compared to the existing tool that we were using. That area is something to look for improvement.
Mugeesh Husain - PeerSpot reviewer
Team Lead, Software at Energybox
Time series data has been managed efficiently for IoT sensors but reporting still needs improvement
How InfluxDB can be improved is relevant since for Energy Box, we face certain issues. We have customers worldwide, including the United States, United Kingdom, and Europe, but when we expanded to China two years ago, they indicated that they do not support the cloud version there. Our application is built on the cloud, which required us to create a separate application for Azure China, which was painful for us. The second issue involves frequent version changes. For example, we started with version one, transitioned to version two, and I heard they are considering InfluxDB version three, reverting to earlier practices. InfluxDB should improve without completely changing its approach. Now we have to redo our work for InfluxDB version three. Regarding needed improvements, the documentation is sufficient, but pricing presents a challenge. InfluxDB has standard pricing, which is acceptable for large companies. However, for startups in our position, they should provide special discounts so everyone can utilize it. The pricing should adapt as companies grow, which is a reasonable expectation.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Construction Company
10%
Comms Service Provider
9%
Retailer
8%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise21
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup costs, and licensing is that you just need to buy the licenses, and the team sends you the license keys, which is pretty easy. I am not sure about cost-effectivene...
What needs improvement with Catchpoint?
I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.
What is your primary use case for Catchpoint?
My main use case for Catchpoint is to check website availability in different regions so that we can be aware of any downtimes. A specific example of how I have used Catchpoint to check website ava...
What needs improvement with InfluxDB?
If the dashboarding facility can be improved in terms of the visualization parameters and the amount of support available from the community, as well as having smarter alerts to send those alerts t...
What is your primary use case for InfluxDB?
My main use case for InfluxDB is to inject all my performance data and visualize it as a data source into Grafana. My data comes from JMeter from a plugin, which is inserting data to InfluxDB, and ...
What advice do you have for others considering InfluxDB?
It is good to start with InfluxDB to stabilize your data, visualize your data, and have the data stored on a time-series basis. I would recommend everyone to get into InfluxDB and start using it. T...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
Find out what your peers are saying about Catchpoint vs. InfluxDB and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.