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Catchpoint vs Cisco DNA Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
57th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (38th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (12th)
Cisco DNA Center
Ranking in Network Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
43
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of Cisco DNA Center is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Cisco DNA Center1.4%
Catchpoint0.5%
Other98.1%
Network Monitoring Software
 

Featured Reviews

AnmolRai - PeerSpot reviewer
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Mahir Öztürk - PeerSpot reviewer
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"Catchpoint provides a great amount of information."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"Catchpoint's customer service and support are valuable."
"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"We can monitor all devices and get the required information using the product."
"What's most valuable in Cisco DNA Center is the ability to manage any Cisco infrastructure and device through it. Setup was straightforward."
"It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue."
"It is simple to manage and it is all done from a single dashboard."
"The product's most valuable feature is the visual representation of the switch's front panel."
"DNA Center is scalable."
"Has a good processing feature with a high level of accuracy."
"People like to use the dashboards to get an overview of their network."
 

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"Catchpoint can be improved by focusing solely on network monitoring."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"The old user version was better, it was more user-friendly."
"There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices."
"Cisco could improve the security side of their solutions."
"The pricing, setup cost, and licensing of Cisco DNA Center are expensive."
"When it comes to deploying wireless fields, integrating defaults into the DNS interface can be challenging."
"From the recent DNA point of view, there are some stability challenges with Cisco, but very minor."
"Cisco DNA Center should improve its configuration management. It is better to have a dev version before pushing it."
"Integration with analytic tools and API integrations would be ideal."
"As a user, it would be good if I could plug in controllers, suites, and devices from other vendors to Cisco DNA Center."
 

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The solution's pricing varies based on services and licensing models."
"The solution's pricing is comparable to the last tool we were using."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The product is very costly."
"The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it."
"The price could be better. It's a very expensive tool."
"The tool's licensing may not come across as something that may be friendly for users."
"Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
"We get a yearly license at the time we buy the product."
"It is an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Retailer
13%
Real Estate/Law Firm
11%
Computer Software Company
7%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise25
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
We have utilized the software-defined access (SDA) feature of Cisco DNA Center. The AI-driven needs enhancements and Integration and unification of visibility and monitoring to include other areas ...
 

Also Known As

No data available
DNA Center
 

Overview

Find out what your peers are saying about Catchpoint vs. Cisco DNA Center and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.