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Broadcom Service Virtualization vs Eggplant Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
Eggplant Test
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (12th), Test Automation Tools (12th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 27.7%, down 35.3% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 4.2% mindshare, up 3.6% since last year.
Service Virtualization Market Share Distribution
ProductMarket Share (%)
Broadcom Service Virtualization27.7%
Parasoft Virtualize22.8%
OpenText Service Virtualization14.8%
Other34.7%
Service Virtualization
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
Eggplant Test4.2%
Tricentis Tosca14.1%
OpenText Functional Testing6.6%
Other75.1%
Test Automation Tools
 

Featured Reviews

DM
Senior Project Manager at Infosys
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
Mirza Hussain - PeerSpot reviewer
Engineer at a manufacturing company with 10,001+ employees
Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The innovation is amazing. CA has continued to add to services that it supports, the transports that it supports, and has built all of the enterprise capabilities into the product as well."
"You can have a lot of different people with different technologies use the tool, without any programming experience at all, all the way up to people who can program. And then, the more technical that you are, the more programming you have, the more you're able to customize the tool."
"We had a number of back-end services that were not available during testing times. What this had allowed us to do is get our early life testing done while those services are not available."
"Unit testing or early life testing did not have to be stopped or delayed because those services were not available."
"In the case of the virtualization of TCP/IP protocols for third-party terminal insurance, there was a device terminal, which was interacting with the application via the TCP/IP protocol. Most of the tools don't support that, but we were able to achieve it using Broadcom Service Virtualization."
"The most valuable features include the capability to use other program languages such as PLSQR, JAVA, .NET."
"It is definitely scalable."
"There are several areas that are easily configurable."
"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."
"The solution is a stable one."
"We did see a massive return on investment from using Eggplant."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"We are able to now automate tests, which so far have been manual."
"It is easy to set up."
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"It provides very strong cross-platform support."
 

Cons

"The cost is an area that needs improvement. There are a couple of other tools which provide support for performance testing with the base version itself, but Broadcom needs a separate component to support virtualization for performance testing. This is a costly component."
"More examples of portal-based virtualization."
"DevTest is pretty massive. It's hard to tell what different parts of it can be used to do different things. They should modulize it more."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"CA actually releases a new version every year. We had issues with the upgrade prior to the latest one."
"I would like to have more flexibility towards the mainframe virtualization and also in JDBC virtualization."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"UI should be more user friendly: better usability, more testing oriented."
"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."
"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"Eggplant Test is not a stable solution at all in my experience."
"There was no free trial in it."
"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
 

Pricing and Cost Advice

"There are additional fees for advanced-level technical support."
"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"There is a yearly licensing cost, and I would give it a four out of five."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"Eggplant Test is a very expensive solution."
"It probably has a yearly license."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Marketing Services Firm
11%
Manufacturing Company
9%
Performing Arts
9%
Manufacturing Company
15%
Financial Services Firm
11%
Computer Software Company
11%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise98
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

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How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What needs improvement with Eggplant Manager?
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. Whe...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
FUJIFILM Group, NEC Personal Computers
Find out what your peers are saying about Broadcom, Tricentis, Parasoft and others in Service Virtualization. Updated: February 2026.
882,637 professionals have used our research since 2012.