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Broadcom Service Virtualization vs Eggplant Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
Eggplant Test
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Test Management Tools (8th), Digital Experience Monitoring (DEM) (12th), Test Automation Tools (13th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 32.0%, down 34.2% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 3.9% mindshare, up 3.3% since last year.
Service Virtualization
Test Automation Tools
 

Featured Reviews

DM
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is definitely scalable."
"We have had developers produce code later than we wanted to, but we've had some other stuff that was dependent on that. So what we were able to do was virtualize these assets and then go forward with our developer and not have to wait for these additional services to be available."
"We are able to quickly scale our requests. We have tested across thousands of requests. We have had no problems so far."
"You can have a lot of different people with different technologies use the tool, without any programming experience at all, all the way up to people who can program. And then, the more technical that you are, the more programming you have, the more you're able to customize the tool."
"Unit testing or early life testing did not have to be stopped or delayed because those services were not available."
"In the case of the virtualization of TCP/IP protocols for third-party terminal insurance, there was a device terminal, which was interacting with the application via the TCP/IP protocol. Most of the tools don't support that, but we were able to achieve it using Broadcom Service Virtualization."
"The most valuable feature is that it supports so many protocols. We, being a large bank, have almost all the protocols, and it supports all of them, so that's one good thing."
"The ability to create virtual services and deploy them as Docker containers, and include them in our Jenkins build pipelines, is a valuable feature."
"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."
"GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial."
"Good text reading ability."
"We did see a massive return on investment from using Eggplant."
"It is easy to set up."
"It provides very strong cross-platform support."
"The solution is a stable one."
"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."
 

Cons

"They can always work on usability and making simple things simple to do. This is true of every product that deals with complexity."
"More examples of portal-based virtualization."
"I would like to have more flexibility towards the mainframe virtualization and also in JDBC virtualization."
"DevTest is pretty massive. It's hard to tell what different parts of it can be used to do different things. They should modulize it more."
"CA actually releases a new version every year. We had issues with the upgrade prior to the latest one."
"The cost is an area that needs improvement. There are a couple of other tools which provide support for performance testing with the base version itself, but Broadcom needs a separate component to support virtualization for performance testing. This is a costly component."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"UI should be more user friendly: better usability, more testing oriented."
"A step forward would be to have event support, because it is more or less linear at the moment."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
"Eggplant Digital Automation Intelligence could improve by lowering the price."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
 

Pricing and Cost Advice

"There are additional fees for advanced-level technical support."
"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"There is a yearly licensing cost, and I would give it a four out of five."
"Eggplant Test is a very expensive solution."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"It probably has a yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
14%
Manufacturing Company
10%
Retailer
7%
Financial Services Firm
15%
Manufacturing Company
13%
Computer Software Company
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
FUJIFILM Group, NEC Personal Computers
Find out what your peers are saying about Broadcom, OpenText, Parasoft and others in Service Virtualization. Updated: June 2025.
861,524 professionals have used our research since 2012.