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Broadcom Service Virtualization vs Eggplant Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
Eggplant Test
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (12th), Test Automation Tools (12th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 27.7%, down 35.3% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 4.2% mindshare, up 3.6% since last year.
Service Virtualization Market Share Distribution
ProductMarket Share (%)
Broadcom Service Virtualization27.7%
Parasoft Virtualize22.8%
OpenText Service Virtualization14.8%
Other34.7%
Service Virtualization
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
Eggplant Test4.2%
Tricentis Tosca14.1%
OpenText Functional Testing6.6%
Other75.1%
Test Automation Tools
 

Featured Reviews

DM
Senior Project Manager at Infosys
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
Mirza Hussain - PeerSpot reviewer
Engineer at a manufacturing company with 10,001+ employees
Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"The ability to create virtual services and deploy them as Docker containers, and include them in our Jenkins build pipelines, is a valuable feature."
"It is definitely scalable."
"CA Service Virtualization has helped us advance the development cycle when third-party interfaces are not available to us."
"You can have a lot of different people with different technologies use the tool, without any programming experience at all, all the way up to people who can program. And then, the more technical that you are, the more programming you have, the more you're able to customize the tool."
"Easy to understand ways of creating stubs."
"We have had developers produce code later than we wanted to, but we've had some other stuff that was dependent on that. So what we were able to do was virtualize these assets and then go forward with our developer and not have to wait for these additional services to be available."
"We have been using it extensively for the shift left process and testing. It helps us to accelerate and virtualize services and assets that we don't have. It enables to test faster."
"It is easy to set up."
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"The biggest advantage has been the ability to improve the quality significantly."
"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."
"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."
"Good text reading ability."
 

Cons

"CA actually releases a new version every year. We had issues with the upgrade prior to the latest one."
"More examples of portal-based virtualization."
"I'd like to see more of the newer technologies included in there, looking mainly from a mobile perspective, possibly, so you can virtualize some of the aspects that we're going to be doing for mobile testing."
"UI should be more user friendly: better usability, more testing oriented."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"They can always work on usability and making simple things simple to do. This is true of every product that deals with complexity."
"​From a reporting perspective I think we would like to have a more user-friendly approach."
"The workstation component has a very out-dated UI and is in dire need of a facelift."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."
"There was no free trial in it."
"The language is too specific; it is just for Eggplant."
"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
 

Pricing and Cost Advice

"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"There is a yearly licensing cost, and I would give it a four out of five."
"There are additional fees for advanced-level technical support."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"It probably has a yearly license."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"Eggplant Test is a very expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Marketing Services Firm
11%
Manufacturing Company
9%
Performing Arts
8%
Manufacturing Company
15%
Financial Services Firm
12%
Computer Software Company
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise98
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

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How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What needs improvement with Eggplant Manager?
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. Whe...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
FUJIFILM Group, NEC Personal Computers
Find out what your peers are saying about Broadcom, Tricentis, Parasoft and others in Service Virtualization. Updated: February 2026.
882,103 professionals have used our research since 2012.