Try our new research platform with insights from 80,000+ expert users

Broadcom Service Virtualization vs Eggplant Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
Eggplant Test
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (12th), Test Automation Tools (12th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 28.6%, down 36.7% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 4.3% mindshare, up 3.7% since last year.
Service Virtualization Mindshare Distribution
ProductMindshare (%)
Broadcom Service Virtualization28.6%
Parasoft Virtualize26.2%
OpenText Service Virtualization14.8%
Other30.400000000000006%
Service Virtualization
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Test4.3%
Tricentis Tosca13.4%
OpenText Functional Testing6.5%
Other75.8%
Test Automation Tools
 

Featured Reviews

DM
Senior Project Manager at Infosys
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
Mirza Hussain - PeerSpot reviewer
Engineer at a manufacturing company with 10,001+ employees
Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that it supports so many protocols. We, being a large bank, have almost all the protocols, and it supports all of them, so that's one good thing."
"We are able to quickly scale our requests. We have tested across thousands of requests. We have had no problems so far."
"You can create virtual services from a live recording or convert raw traffic into request/response pairs."
"In the case of the virtualization of TCP/IP protocols for third-party terminal insurance, there was a device terminal, which was interacting with the application via the TCP/IP protocol. Most of the tools don't support that, but we were able to achieve it using Broadcom Service Virtualization."
"Helps us to remove barriers that we have with dependencies on services that we don't own, or services that don't even exist yet."
"There are several areas that are easily configurable."
"The ability to do parallel development and testing reduces our costs for duplicating environments, improving the productivity of our developers, and bringing products faster to market."
"It is easy to use, has a faster time to market, and provides flexibility."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."
"The most valuable features would be the image recognition and the OCR."
"GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial."
"The biggest advantage has been the ability to improve the quality significantly."
"Good text reading ability."
"It is easy to set up."
"The best feature of Eggplant Test is that it's very easy to use; you just capture those pictures of the objects in your application and it's easy to automate."
 

Cons

"​From a reporting perspective I think we would like to have a more user-friendly approach."
"Needs some additional lightweight, portable elements."
"More examples of portal-based virtualization."
"It is not a stable solution."
"They can always work on usability and making simple things simple to do. This is true of every product that deals with complexity."
"UI should be more user friendly: better usability, more testing oriented."
"I would like to have more flexibility towards the mainframe virtualization and also in JDBC virtualization."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"The solution would crash from time to time."
"Eggplant Digital Automation Intelligence could improve by lowering the price."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"There was no free trial in it."
"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"Eggplant Test is not a stable solution at all in my experience."
 

Pricing and Cost Advice

"There is a yearly licensing cost, and I would give it a four out of five."
"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"There are additional fees for advanced-level technical support."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"Eggplant Test is a very expensive solution."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"It probably has a yearly license."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
report
Use our free recommendation engine to learn which Service Virtualization solutions are best for your needs.
884,012 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Marketing Services Firm
11%
Manufacturing Company
10%
Performing Arts
8%
Manufacturing Company
15%
Financial Services Firm
11%
Computer Software Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise98
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What needs improvement with Eggplant Manager?
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. Whe...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
FUJIFILM Group, NEC Personal Computers
Find out what your peers are saying about Broadcom, Tricentis, Parasoft and others in Service Virtualization. Updated: February 2026.
884,012 professionals have used our research since 2012.