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Broadcom Service Virtualization vs Eggplant Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
Eggplant Test
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (12th), Test Automation Tools (12th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 28.6%, down 36.7% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 4.3% mindshare, up 3.7% since last year.
Service Virtualization Mindshare Distribution
ProductMindshare (%)
Broadcom Service Virtualization28.6%
Parasoft Virtualize26.2%
OpenText Service Virtualization14.8%
Other30.400000000000006%
Service Virtualization
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Test4.3%
Tricentis Tosca13.4%
OpenText Functional Testing6.5%
Other75.8%
Test Automation Tools
 

Featured Reviews

DM
Senior Project Manager at Infosys
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
Mirza Hussain - PeerSpot reviewer
Engineer at a manufacturing company with 10,001+ employees
Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that it supports so many protocols. We, being a large bank, have almost all the protocols, and it supports all of them, so that's one good thing."
"CA Service Virtualization has helped us advance the development cycle when third-party interfaces are not available to us."
"Ability to vary the responses very easily (randomize, pick-lists, etc.)."
"There are several areas that are easily configurable."
"The ability to create virtual services and deploy them as Docker containers, and include them in our Jenkins build pipelines, is a valuable feature."
"We have had developers produce code later than we wanted to, but we've had some other stuff that was dependent on that. So what we were able to do was virtualize these assets and then go forward with our developer and not have to wait for these additional services to be available."
"In the case of the virtualization of TCP/IP protocols for third-party terminal insurance, there was a device terminal, which was interacting with the application via the TCP/IP protocol. Most of the tools don't support that, but we were able to achieve it using Broadcom Service Virtualization."
"Easy to understand ways of creating stubs."
"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."
"We are able to now automate tests, which so far have been manual."
"The most valuable features would be the image recognition and the OCR."
"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."
"The best feature of Eggplant Test is that it's very easy to use; you just capture those pictures of the objects in your application and it's easy to automate."
"The solution is a stable one."
 

Cons

"They can always work on usability and making simple things simple to do. This is true of every product that deals with complexity."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"CA actually releases a new version every year. We had issues with the upgrade prior to the latest one."
"The cost is an area that needs improvement. There are a couple of other tools which provide support for performance testing with the base version itself, but Broadcom needs a separate component to support virtualization for performance testing. This is a costly component."
"The workstation component has a very out-dated UI and is in dire need of a facelift."
"UI should be more user friendly: better usability, more testing oriented."
"More examples of portal-based virtualization."
"Needs some additional lightweight, portable elements."
"The solution would crash from time to time."
"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."
"The language is too specific; it is just for Eggplant."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"Eggplant Test is not a stable solution at all in my experience."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
 

Pricing and Cost Advice

"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"There is a yearly licensing cost, and I would give it a four out of five."
"There are additional fees for advanced-level technical support."
"Eggplant Test is a very expensive solution."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"It probably has a yearly license."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Marketing Services Firm
11%
Manufacturing Company
10%
Performing Arts
8%
Manufacturing Company
15%
Financial Services Firm
11%
Computer Software Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise98
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

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How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What needs improvement with Eggplant Manager?
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. Whe...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
FUJIFILM Group, NEC Personal Computers
Find out what your peers are saying about Broadcom, Tricentis, Parasoft and others in Service Virtualization. Updated: March 2026.
884,371 professionals have used our research since 2012.