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Boxafe vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Boxafe
Ranking in SaaS Backup
33rd
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in SaaS Backup
6th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Backup and Recovery (14th), Cloud Backup (13th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
 

Mindshare comparison

As of October 2026, in the SaaS Backup category, the mindshare of Boxafe is 1.2%, down from 1.3% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.8%
Boxafe1.2%
Other97.0%
SaaS Backup
 

Featured Reviews

Srikanth Purushothaman - PeerSpot reviewer
DIRECTOR at Vellore Online Systems
A reliable backup solution that needs to incorporate a flexible pricing model
We use Boxafe for backup.  I like the tool's reliability. Its price is also cheap, and it gets delivered in two days.  Boxafe's pricing policy should be more flexible.  I have been working with the product for seven years.  The product is stable.  I rate Boxafe's scalability an eight out of…
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature was the repository."
"I like the tool's reliability. Its price is also cheap, and it gets delivered in two days."
"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"If you want something that works and is reliable, here it is."
"Infrascale has been great for us and for the relationship with this client."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"It works a treat and does the job perfectly."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"Overall, this product is really solid and they're a very good company to work with."
 

Cons

"Boxafe's pricing policy should be more flexible."
"There is room for improvement in the pricing. This is the issue, the reason why we started using Synology."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"The customer support is good, but I think it should be improved."
"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
 

Pricing and Cost Advice

"The tool's price is cheap. I rate it five out of ten."
"Our licensing fees are billed every four months."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The licensing is based on how much data you have plus what appliances you need."
"I appreciate their pricing. We went for this solution for its pricing."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
14%
Construction Company
11%
Healthcare Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Boxafe vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.