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Boxafe vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Boxafe
Ranking in SaaS Backup
34th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in SaaS Backup
8th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Backup and Recovery (17th), Cloud Backup (12th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
 

Mindshare comparison

As of July 2026, in the SaaS Backup category, the mindshare of Boxafe is 1.1%, up from 1.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.7%
Boxafe1.1%
Other97.2%
SaaS Backup
 

Featured Reviews

Srikanth Purushothaman - PeerSpot reviewer
DIRECTOR at Vellore Online Systems
A reliable backup solution that needs to incorporate a flexible pricing model
We use Boxafe for backup.  I like the tool's reliability. Its price is also cheap, and it gets delivered in two days.  Boxafe's pricing policy should be more flexible.  I have been working with the product for seven years.  The product is stable.  I rate Boxafe's scalability an eight out of…
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the tool's reliability. Its price is also cheap, and it gets delivered in two days."
"The most valuable feature was the repository."
"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."
"The biggest lesson that I have learned from using this product is that we should have switched years before we did."
"Overall, this product is really solid and they're a very good company to work with."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"It works a treat and does the job perfectly."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."
 

Cons

"There is room for improvement in the pricing. This is the issue, the reason why we started using Synology."
"Boxafe's pricing policy should be more flexible."
"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
"The customer was probably down for about three days; this was a very difficult situation for us to be in."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"There could be some room for improvement in the on-premises hardware selection."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"The problem is that sometimes you can use a lot of the bandwidth to upload files."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."
 

Pricing and Cost Advice

"The tool's price is cheap. I rate it five out of ten."
"Our licensing fees are billed every four months."
"I appreciate their pricing. We went for this solution for its pricing."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The licensing is based on how much data you have plus what appliances you need."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
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Top Industries

By visitors reading reviews
No data available
Construction Company
14%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Boxafe vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.