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BotFarm vs NICE Robotic Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
663
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
BotFarm
Ranking in Robotic Process Automation (RPA)
18th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
NICE Robotic Automation
Ranking in Robotic Process Automation (RPA)
30th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.5%, down from 9.6% compared to the previous year. The mindshare of BotFarm is 1.1%, up from 0.4% compared to the previous year. The mindshare of NICE Robotic Automation is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.5%
BotFarm1.1%
NICE Robotic Automation1.3%
Other92.1%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2797908 - PeerSpot reviewer
Senior Rpa Consultant at a computer software company with 51-200 employees
Automation has streamlined client data extraction and has improved reporting for business decisions
I work as a developer, and my manager is responsible for the research and analytics for the project with the client and business users. I am satisfied with BotFarm. I would rate my experience with BotFarm an eight out of ten. I do not see any room for improvement for BotFarm. I am using AI tools such as Amazon, Microsoft Azure, and ChatGPT. I am not using AI-powered bots in BotFarm. I am a partner with Automation Anywhere.
Harish G V - PeerSpot reviewer
Senior RPA Developer at a tech vendor with 1,001-5,000 employees
Quicker compared to other bots but not very user-friendly
There is a need for NICE to be more user-friendly. It should be designed in such a way that any developer can easily develop bots. For instance, Power Automate provides a good example of a user-friendly design that NICE can learn from. Moreover, in terms of documentation, there is very little available for NICE, making it challenging to implement the bots. So, documentation should be improved as well. There are a lot of additional features that could be included in NICE. As the NICE Robotic Automation claims, it is a low-code solution, but that is not entirely true. They need to concentrate on the prerequisites and building blocks. There should be more options available internally that are easy to use and well-developed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a manageability perspective, this solution is very good."
"I would rate Automation Anywhere a perfect ten out of ten, considering it is significantly better than what we had before."
"Stability is great."
"Having no restriction for any single programming language is very useful."
"We have used support a few times for one of our customers, and they respond quickly. If the issue involves a critical production system, they respond to the request on the same day."
"The deployment was good."
"I have in fact told all my friends and colleagues who are in the RPA domain to work with Automation Anywhere because it's easier to run as well as to implement."
"With the cash flow generated just on the one bot we had operating, it's paid for itself in the first month."
"There is at least a five or ten times reduction in the amount of time, and more people are free to do something else."
"The main features of the solution are the IQ Bot and web-based automation."
"The solution is great to automate any repetitive tasks, which you might do on a daily basis."
"Last year I faced a problem and, subsequently, raised a ticket, and the support team is great and they helped me to resolve the issue within three or four days."
"The product has increased efficiency and reduced the time spent on tasks."
"Automation Anywhere provides and facilitates cloud service, which means you can access your license from anywhere, easily executing and developing your bots from anywhere in the world."
"They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation, and they also have good integration with SAP."
"Automation Anywhere is a very good solution if you're looking to expand all your work areas."
"What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer."
"It is easy to deploy because the installation packages are very simple and it doesn't require any maintenance."
"It resulted in over £1,000,000 in savings within that first month."
"NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built."
"In terms of scaling and increasing the impact of automation, our center of excellence has been around for 11 months now, our target for the year was a saving of £2 million and we've just hit £2.4 million, which has given us just over a two-to-one return on investment and, by using that feature-based build that I mentioned earlier, where we take those component parts for login and logout or copy and paste from this spreadsheet to that one, we are forecasting a five-to-one return on investment within the next 24 months."
"Robotic Automation has saved us time and money by moving our processes away from manual work."
"Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow."
"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."
 

Cons

"Many of our clients would want to see scalability in pricing, and while I could say cheaper, that's part of it."
"I'd love to see the ability to build web or mobile applications that are integrated with Automation Anywhere bots, so that a user can work on a web interface directly. Then, it can be linked to the Automation Anywhere bots in the background. They just hit a button, and all the data or information will be used by the bot to do some process in the back end."
"I am looking for artificial intelligence and machine learning. I hope that they introduce them in A2019."
"I really appreciate the user interface of Automation Anywhere, but I would like to see some improvement on some of the automation around screen processing. This includes adding some artificial intelligence on the way that bots actually can read the screen and know when things change and be able to adapt to those changes."
"It's somewhat pricier than some of the other tools that we've used, and the breakout between the different applications is also somewhat costly."
"I would like the support to be faster. Their response time is one to two days. Their customer care could be faster."
"The initial deployment and onboarding process was somewhat difficult, but once things stabilized, the experience became excellent."
"What I am suggesting, when using A2019, if there are any additional features to exclude those antivirus scans until after my task is completed, then the antivirus can start scheduling. Then, I can easily tell the client that the priority are running and the Automation Anywhere scans can wait until after the release."
"Its UI could be made better. It should also be more flexible."
"Sometimes I feel like it doesn't work properly and we are not able to provide the dexterity needed."
"The OCR tool, the optical character recognition tool, could be more efficient."
"The community forums can be improved a little bit because they have mixed solutions or discussions with respect to some ideas."
"IQ Bot, used by BotFarm, needs to be improved with respect to being able to read handwritten documents using the OCR."
"The CL command poses an issue during the process of data conversion, accuracy, data loss and the assessment of certain data as false."
"I would like to have access to self-service support."
"When somebody is just learning this product it can be difficult for them to understand, so improvements to the user interface would be helpful."
"It is a bit clunky; that is the polite way to put it."
"There is a need for NICE robotics to be more user-friendly."
"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."
"The solution is not as intuitive as it could be and the integration took a lot of time."
"The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based..."
"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application."
"There are a few areas for improvement in the installation phase"
"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions."
 

Pricing and Cost Advice

"I would rate the cost of Automation Anywhere as a six out of ten, with ten being the most expensive."
"The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."
"Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running."
"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."
"We have seen ROI in terms of cost and time with a couple of our projects."
"Based on what I've heard, it's costly, but I don't know much about its pricing."
"Roughly, as of today, it is around $250,000 annually."
"Our annual licensing costs are around $100,000 a year."
"Its price is quite high as compared to other solutions, but it has a lot of features and good stability. They should reduce its price."
"There is a license for this solution and it is on an annual basis. I am satisfied with the price."
"The licensing is on a monthly basis."
"Our licensing costs are approximately $3,000 USD annually."
"It is too expensive and not worth the price."
"The solution prices are expensive. It would be more beneficial for customers to lower the pricing."
"The license of this solution is on an annual basis. The price is fair. However, what we did initially was a POC, but now we are looking at moving from a POC to expanding it out further. I would appreciate some kind of discount."
"Automation Anywhere is more reasonable than Blue Prism and UiPath in terms of cost."
"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
9%
Construction Company
21%
Financial Services Firm
18%
Outsourcing Company
10%
Manufacturing Company
7%
Financial Services Firm
19%
Construction Company
11%
Manufacturing Company
11%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business159
Midsize Enterprise81
Large Enterprise554
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise14
Large Enterprise18
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for BotFarm?
Licensing and other pricing matters are handled by my manager, so I am not able to fully describe the price and licen...
What needs improvement with BotFarm?
More detailed error handling would be beneficial, especially since the AI feature was recently added.
What is your primary use case for BotFarm?
I use it in my client project to extract data and communicate it for business purposes. I summarize the data, and whe...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
Find out what your peers are saying about BotFarm vs. NICE Robotic Automation and other solutions. Updated: June 2026.
906,829 professionals have used our research since 2012.