No more typing reviews! Try our Samantha, our new voice AI agent.

BotFarm vs NICE Robotic Automation comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
BotFarm
Ranking in Robotic Process Automation (RPA)
16th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
NICE Robotic Automation
Ranking in Robotic Process Automation (RPA)
29th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.0% compared to the previous year. The mindshare of BotFarm is 1.1%, up from 0.5% compared to the previous year. The mindshare of NICE Robotic Automation is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.2%
BotFarm1.1%
NICE Robotic Automation1.3%
Other92.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2797908 - PeerSpot reviewer
Senior Rpa Consultant at a computer software company with 51-200 employees
Automation has streamlined client data extraction and has improved reporting for business decisions
I work as a developer, and my manager is responsible for the research and analytics for the project with the client and business users. I am satisfied with BotFarm. I would rate my experience with BotFarm an eight out of ten. I do not see any room for improvement for BotFarm. I am using AI tools such as Amazon, Microsoft Azure, and ChatGPT. I am not using AI-powered bots in BotFarm. I am a partner with Automation Anywhere.
Harish G V - PeerSpot reviewer
Senior RPA Developer at a tech vendor with 1,001-5,000 employees
Quicker compared to other bots but not very user-friendly
There is a need for NICE to be more user-friendly. It should be designed in such a way that any developer can easily develop bots. For instance, Power Automate provides a good example of a user-friendly design that NICE can learn from. Moreover, in terms of documentation, there is very little available for NICE, making it challenging to implement the bots. So, documentation should be improved as well. There are a lot of additional features that could be included in NICE. As the NICE Robotic Automation claims, it is a low-code solution, but that is not entirely true. They need to concentrate on the prerequisites and building blocks. There should be more options available internally that are easy to use and well-developed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support team responds quickly."
"It has allowed us to generate additional revenue without having to hire additional people."
"For most of the cases that we have worked on, the application has been stable."
"Automation Anywhere has lots of features, some of them are accuracy increases, time consumption reduced, scalability. Automation Anywhere does not require a strong knowledge of programming languages. The dashboard is user-friendly."
"Comparing Automation Anywhere with other tools for RPA, in my opinion, it is better because it is easier to use for both the final user and the developer."
"We have been able to take resources that have been doing manual work and putting them into more productive work."
"With Agentic capability, you can actually do those things; it has memory, it has access to tools, and it can do the job on our behalf as opposed to just telling us what to do."
"We are trying to do about 100 automated processes this year, and I have confidence that the solution is able to cater our needs."
"They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation, and they also have good integration with SAP."
"The ability to drag and drop various components and the customizability are good features."
"Technical support is really good; when we have had issues, they have been able to help us and gave us several solutions based on the challenges that we were facing."
"The solution is easy to use and easy to apply."
"The system is stable and very little maintenance is required, assuming the bots process is perfectly designed."
"The most valuable features are the portals for extracting data from PDF files, appending data to SAP, automating the SAP, downloading reports, and mapping and creating the reports accordingly to your requirements."
"The solution seems to offer high stability. We haven't seen any bugs or glitches. It doesn't crash or freeze."
"Productivity increased far more than thirty percent."
"NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built."
"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."
"Robotic Automation has saved us time and money by moving our processes away from manual work."
"In terms of scaling and increasing the impact of automation, our center of excellence has been around for 11 months now, our target for the year was a saving of £2 million and we've just hit £2.4 million, which has given us just over a two-to-one return on investment and, by using that feature-based build that I mentioned earlier, where we take those component parts for login and logout or copy and paste from this spreadsheet to that one, we are forecasting a five-to-one return on investment within the next 24 months."
"It resulted in over £1,000,000 in savings within that first month."
"Provides good automation features."
"The deployment of NICE Robotic Automation is easy."
"Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow."
 

Cons

"I would like OCR for video and text using the IQ Bot. It should also be available in an email tag format."
"We have done some automation of incoming documents, but it has been somewhat hard."
"It should have more commands, which should remove the dependency on MetaBots or other scripts so that everything is available in the tool itself."
"I would like to have a bot as a service platform on AA Cloud."
"It would be useful to have some updates for the control room in terms of analytics."
"I hope that Automation Anywhere can further optimize its bots to help automate tasks with Microsoft Word documents and Microsoft PowerPoint documents because, in most organizations, there is a lot of reporting required."
"We had a few setbacks because of bots getting queued and unable to force delete a task bot which kept persisting in the control room. These features should be included in future releases which will be highly beneficial."
"There have been problems with scalability. It comes down to how we handle the code."
"The OCR tool, the optical character recognition tool, could be more efficient."
"Although I like the OCR technology, it could still be further improved."
"The discovery suite that they just acquired could be included."
"The solution is a bit higher on the pricing side."
"I would like to have access to self-service support."
"Sometimes I feel like it doesn't work properly and we are not able to provide the dexterity needed."
"Normally we need to monitor the solution using an AWS console and the control room. We would like to have a standardized dashboard to see all the information in one place."
"We have connectivity and integration with pretty much every single tech stack across the table that we have in the world, and there are a few areas that they don't do that well yet. I'd be looking for some improvement there, in terms of their integration with certain products."
"[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset."
"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application."
"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions."
"The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based..."
"It is a bit clunky; that is the polite way to put it."
"There is a need for NICE robotics to be more user-friendly."
"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."
"The solution is not as intuitive as it could be and the integration took a lot of time."
 

Pricing and Cost Advice

"Automation Anywhere has an advantage in terms of licensing. It is more cost-efficient compared to all other RPA platforms. It is a recommended solution when clients need a cost-efficient automation tool to perform unattended automation."
"We were paying approximately $30,000 for a year license."
"Time-wise: We have saved hundreds of thousands of hours."
"Automation Anywhere is somewhat expensive. The prices are slightly higher, but if you need something, you must pay for it."
"The price of this product is good."
"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."
"Annual licensing costs would be about $100,000."
"It is affordable for us."
"We are on an annual license for the solution and is priced well."
"The pricing model could be simplified."
"Automation Anywhere is more reasonable than Blue Prism and UiPath in terms of cost."
"I am very happy with the pricing."
"I think payment can vary but it's a re-occurring fee that needs to be paid every year."
"Pricing for this solution can be better."
"We pay approximately $15,000 USD per year."
"There is a license for this solution and it is on an annual basis. I am satisfied with the price."
"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
914,109 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Construction Company
20%
Financial Services Firm
16%
Outsourcing Company
14%
Comms Service Provider
8%
Financial Services Firm
18%
Construction Company
13%
Manufacturing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise559
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise14
Large Enterprise18
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for BotFarm?
Licensing and other pricing matters are handled by my manager, so I am not able to fully describe the price and licen...
What needs improvement with BotFarm?
More detailed error handling would be beneficial, especially since the AI feature was recently added.
What is your primary use case for BotFarm?
I use it in my client project to extract data and communicate it for business purposes. I summarize the data, and whe...
Ask a question
Earn 20 points
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
Find out what your peers are saying about BotFarm vs. NICE Robotic Automation and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.