2019-12-03T10:44:00Z

What is your primary use case for BotFarm?

Julia Miller - PeerSpot reviewer
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32 Answers

Ebuka E - PeerSpot reviewer
Real User
Top 10
2024-01-29T12:51:08Z
Jan 29, 2024

The solution is used for RPA. We use it for report generation, complaint resolution, and system administration. The solution resolves the complaints with routine tasks and steps based on the configured rules. We use it for IT support for some repetitive tasks on systems.

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Prashant  Mohare - PeerSpot reviewer
Real User
Top 10
2023-06-21T10:26:16Z
Jun 21, 2023

BotFarm is like the entry point for customers. It allows customers to evaluate the automation capabilities and how it will work within their environment. It also provides Bot Store with multiple pre-built bots. BotFarm can be used as a plugin, where you can start the process within one or two days. The development process for custom bots may take around one and a half months. During the initial stage, the customer can use Bot Store to test and evaluate the product before proceeding with custom development for enterprise implementation. For enterprise implementation, customers typically opt for custom development rather than relying solely on Bot Store. Bot Store is the same thing as BotFarm. BotFarm is a term used to describe the customer's own implementation. When customers have multiple projects and a hundred processes, they may have reusable parts or bots. These reusable components are stored in the customer's own "BotForm." On the other hand, the Bot Store is a global platform where any customer can choose any bot for their implementation.

GD
Real User
Top 5
2022-10-03T13:53:17Z
Oct 3, 2022

We use BotFarm to mimic human actions because in our organization, there are certain tasks which are time consuming and require a lot of precision with the data. There are repetitive tasks which are automated through BotFarm, so we've set the schedule depending on the requirement, and there are also schedules that are 24/7, based on the requirement and information available. For example, members of the operations team have to pull the data from a website, select the data, input the data, then process the data. All these tasks are now automated through BotFarm.

AA
Real User
Top 20
2022-08-15T21:24:23Z
Aug 15, 2022

We have several bots in Colombia. We can't anticipate how many bot runners we need to use to solve one use case. This is what BotFarm is used for.

SantiagoMartinez - PeerSpot reviewer
Real User
Top 10
2022-07-05T21:55:00Z
Jul 5, 2022

Lots of different use cases, such as front office customer experience, repetitive tasks, multi-login screens, document processing, and screen notification.

Leo  Porfirio - PeerSpot reviewer
Real User
Top 20
2022-04-28T21:38:58Z
Apr 28, 2022

I am working for a telecommunication company and we use BotFarm.

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AS
Real User
2021-09-02T08:35:30Z
Sep 2, 2021

The primary use of the solution is for automation.

SS
Real User
2021-06-18T20:20:00Z
Jun 18, 2021

We are using the BotFarm tool to automate any repetitive task to fulfill our client's requirements.

AP
Real User
2021-05-24T09:44:47Z
May 24, 2021

There are numerous use cases for the solution for various departments, including weight inspection, or trade ops, or compliance. It's often used for document processing. For example, we receive annual reports from lots of companies that are listed on the stock exchange. To check those reports, there has to be some specific tables and keywords that should be in the annual report of a company. For manually processing thousands of documents, it is not feasible. This solution makes it possible and it happens fast.

RN
Real User
2021-05-22T15:03:36Z
May 22, 2021

We use the solution to automate the use cases for our clients. We have automized the day-to-day work of their order management system.

PD
Real User
2021-05-22T13:53:56Z
May 22, 2021

We use this solution for multiple purposes. Some are web-based and others are Oracle or QAD-based. Within our organization, there are roughly 10 to 15 employees using this solution. Currently, it's being used extensively. In the future, we plan on expanding our use of this solution even further.

PR
Real User
2021-05-19T11:57:02Z
May 19, 2021

* We use the solution for automating a noise cancellation process. * In our business, we have a certain requirement to gather information from multiple applications in our customer services team, before we can troubleshoot an issue the support engineer has to handle 14 different applications to get the required information. This means the engineer spends approximately 25 minutes getting the required information even before they can start troubleshooting the issue. In the customer support space, we use this solution for automating the gathering of information from 15 disparate applications. * In the customer service space, we have three bots and in the finance space, we have one bot. * We have a few use cases where we use the bots to essentially increasing efficiency and reducing manual work in different areas.

SS
Real User
2021-05-19T11:57:00Z
May 19, 2021

We utilize the solution for automation of all repetitive tasks.

AG
Real User
2021-05-07T10:07:00Z
May 7, 2021

We use the Bot Farm solution for two use cases. One is for procurement and the other is for finance. Both use cases required the liquid license availability of the task bot. Therefore, at month-end or the middle of the month, the processing needs to be on a faster pace as we had SLA activity involved with the processing of the invoices and the financial auditing purpose. Basically, we use floating licenses which are automatically applied when there was a high peak on the load, and the floating licenses resulted in the shorter processing cycle of the activity.

DP
Real User
2021-04-21T17:09:31Z
Apr 21, 2021

We are using it mostly for financial applications, payroll processing, attendance processing, and expense processing.

JG
Real User
2021-03-12T16:36:45Z
Mar 12, 2021

The product can technically be applied in any vertical - whether that's supply chain management, manufacturing, pharmaceuticals, licenses, et cetera. We have used it for most of these verticals and various processes.

Vjaindra Sonawwane. - PeerSpot reviewer
Real User
2020-12-29T17:36:00Z
Dec 29, 2020

The primary use case is to use the bot peer-to-peer (P2P) billing. We deal with a few customers where we automate billed services for accounts received with invoice, debit and credit notes.

RR
Real User
2020-12-23T13:48:05Z
Dec 23, 2020

We have basically automated business operations and IT operation processes that require human intervention. These processes are also very repetitive and have chances of error. We have developed bots for such tasks, and as per our needs, we are scaling them up by using BotFarm. We have a hybrid deployment comprising Azure cloud and on-premises deployments.

CJ
Real User
2020-12-18T12:36:48Z
Dec 18, 2020

Our primary use case is to extract data from websites.

NN
Real User
2020-12-11T11:50:14Z
Dec 11, 2020

We primarily have different use cases within finance and HR as well as in IT operations.

JJ
Real User
2020-11-10T07:34:42Z
Nov 10, 2020

Our main customers are in the financial, banking, and insurance sectors. They use the co-location on the credit processes and insurance claims.

NM
Real User
2020-11-06T15:09:47Z
Nov 6, 2020

We are technically using it for the retail and the businesses that we have. We use it in the finance operations for the retail business, where the invoices are processed and updated in the ERP system.

NN
Real User
2020-10-04T06:40:27Z
Oct 4, 2020

We use BotForm for predicting the suppliers for a particular client. There are multiple suppliers and we have to find the ones who are coming under the Middle Market and Public Labor Department. There are some criteria, and we use that together with the Bot to trace all of the PDF documents and webpages to see if there are any suppliers in those categories.

AT
Real User
2020-07-23T07:58:00Z
Jul 23, 2020

I have used BotFarm to automate web applications and Microsoft products. I have also automated mainframe applications for a healthcare product. I automated around five to six processes for them. All together I have automated more than fifteen processes with this solution that we have deployed in-house.

SB
Real User
2020-06-17T10:55:59Z
Jun 17, 2020

We use BotForm for automating some of our manual tasks.

GN
Real User
2020-06-17T10:55:58Z
Jun 17, 2020

We use this solution for automating manual tasks.

VK
Real User
2020-02-02T10:42:12Z
Feb 2, 2020

BotFarm is a group of bots running on the Automation Anywhere platform. We have a banking and invoicing system and this solution is used for the automation of operations. It includes day to day invoicing and bank-related activities. We do not have anything complicated in the data extraction.

SA
Real User
2020-01-29T11:22:00Z
Jan 29, 2020

We have some processes in HR and finance that we are automating. Examples of this are finding bills and then creating bonus reports for employees. Another example is invoice processing.

VivekMishra - PeerSpot reviewer
Real User
Top 5Leaderboard
2020-01-26T09:26:00Z
Jan 26, 2020

We are a service provider and this is one of the solutions that we offer for our clients.

SP
Real User
2020-01-22T12:44:00Z
Jan 22, 2020

We used the solution primarily for reconciliations. As a service, it requires matching the debit and credit information for the fund, so it's basically a combination of a custom-built application, integrating with Outlook and with Excel. It functions on the Windows 10 platform.

SN
MSP
2019-12-30T06:00:00Z
Dec 30, 2019

At this time, we have used BotFarm but our implementation is not in a state that can be consumed and used by anyone. To this point, we have not found the value that we expected from this solution. We have multiple client-server installations. The majority of our deployments are on-premises, although one of them is cloud-based. Our primary use cases are across multiple industries including support functions for finance and IT.

SR
Real User
2019-12-03T10:44:00Z
Dec 3, 2019

We primarily use the solution for our internal stations.

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