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BotFarm vs Fortra's Automate comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
BotFarm
Ranking in Robotic Process Automation (RPA)
16th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Fortra's Automate
Ranking in Robotic Process Automation (RPA)
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
Business Orchestration and Automation Technologies (5th)
 

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of BotFarm is 1.1%, up from 0.6% compared to the previous year. The mindshare of Fortra's Automate is 2.8%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere4.9%
Fortra's Automate2.8%
BotFarm1.1%
Other91.2%
Robotic Process Automation (RPA)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
reviewer2797908 - PeerSpot reviewer
Senior Rpa Consultant at a computer software company with 51-200 employees
Automation has streamlined client data extraction and has improved reporting for business decisions
I work as a developer, and my manager is responsible for the research and analytics for the project with the client and business users. I am satisfied with BotFarm. I would rate my experience with BotFarm an eight out of ten. I do not see any room for improvement for BotFarm. I am using AI tools such as Amazon, Microsoft Azure, and ChatGPT. I am not using AI-powered bots in BotFarm. I am a partner with Automation Anywhere.
reviewer2849709 - PeerSpot reviewer
Information Technology Manager
Automation has transformed manual reporting and data extraction into scheduled digital workflows
The interface of Fortra's Automate is similar to GoAnywhere. I am not completely pleased with it, although it is intuitive, but it lacks something in terms of complexity. There is still clicking through many items involved. There are two things I would improve in Fortra's Automate. One is about the interface, as I need it to be improved because it is somewhat complex to navigate. The second is about performance reporting. I want those reports to be customizable. You can generate these reports and see what is happening with error logs, but the customization option is limited. Additionally, there should be an option to export them. Currently, you can export as Excel and PDF, but there is no option to export and send them to your email.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On average, the return that I've seen is about three dollars for every dollar spent on RPA."
"In the age of agentic AI, it's allowing us to imagine what comes next."
"Business process automation has improved the efficiency and accuracy of processes and reduced manual efforts which can be utilized in value addition for the firm."
"Object Cloning is the most valuable feature I have found for automating a website or a process that includes multiple mouse clicks."
"Bots add a lot of productivity and value to our business, because a robot can work for 24/7. They work a lot better, as compared to a human being, specifically for tasks which are repetitive in nature."
"The most valuable feature is the task bots because we found that cognitive functionality can be improvised."
"All RPA tools used in the market have similar features and aspects that can be developed, however, specifically for Automation Anywhere, the ready-to-use templates which can be used as plug and play are a great feature."
"I started my RPA journey with Automation Anywhere only because it is the best available solution in the market."
"The most valuable features I have found to be the screen scraping and the integration with third-party solutions."
"There are not many challenges when setting up this solution, and there is a good amount of documentation to go with it."
"The solution has very good processes. It's very easy to deploy and has good reviews on it. It offers good automation and the solution has very good developers working on it."
"The solution is great to automate any repetitive tasks, which you might do on a daily basis."
"The most valuable features are PDF extraction and emailing."
"Overall, we've been happy with the solution."
"The most valuable feature of BotFarm is the fact that we can use escalations when we need more computer power to fulfill all embargo that we receive in one day."
"Automation Anywhere provides a very flexible UI."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"Since using Fortra's Automate, I save roughly five to seven hours a week on routine tasks, and I have seen fewer errors from manual processing."
"Fortra's Automate helps to automate things and reduces our manual work, saving our time, so I do not think there is any downside I feel as an automation tool."
"The feature I prefer most about Fortra's Automate is that it offers no-code or low-code automation, which is essential for me as a cybersecurity analyst because we do not have time to code and automate everything."
"The drag and drop workflow builder is what I genuinely appreciate about Fortra's Automate, as it allows me to sketch out logic the way I am thinking about it, is visual, reduces the back and forth of writing scripts from scratch, and is quite friendly for people who are not hardcore developers."
"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."
"Customers of AutoMate will realize their ROI within 90 to 120 days from their go-live date."
 

Cons

"One of the things that we did was purchase the solution originally through IBM, as they had an value-added layer on top of it. Once we had another group come on, they purchased additional bots directly from Automation Anywhere, and they wouldn't integrate well. We had to uninstall the solution that we had purchased from IBM and reinstall those bots to move forward."
"In the A2019 community edition, while running its taking time to run RPA bots and having few bugs related to IQ Bot server connectivity and other things."
"Their Community Edition is awful. Every second day, it will fail. It will become corrupt."
"The support and user community need improvement."
"I attended and successfully completed the certification for the Document Automation Masterclass. For this, we tried to automate handwritten documents, but it was not successful. I believe there is room for improvement. This was the only use case we had in the last couple of months where we attempted this and did not get the desired results."
"The document processing, OCR, needs to be more accurate. Sometimes, when you try it on documents, it keeps on failing and goes to a different queue. It needs to mature."
"I would like if the IQ Bot could read hand-written documents, otherwise, Automation Anywhere is fabulous to work or develop processes for customers."
"With any new upgrades, we have to make changes in the codes. To us, this means that the tool is not stable. We have been told by Automation Anywhere that this will be fixed in future releases."
"The tool must execute remedial actions to resolve problems before they cause significant incidents."
"The image processing capabilities definitely need to be improved."
"The deployment could be made a little bit easier."
"An area for improvement in BotFarm is that the communication between the Control Room and the Bot Client Missions isn't utilized well. There's also the issue with PCI DSS compliance or certain regulations that require a set of configurations that are not fully supported by BotFarm. The product should be certified or designed according to the required regulations in the finance industry to make it better."
"I would like to be able to access BotForm using a mobile app."
"Sometimes I feel like it doesn't work properly and we are not able to provide the dexterity needed."
"It should be easier to create an environment for bots to operate in. There should be more support for developing in environments such as Citrix and Linux."
"IQ Bot, used by BotFarm, needs to be improved with respect to being able to read handwritten documents using the OCR."
"Areas for improvement in Automate would be a more modern web-based workflow designer, an enhanced real-time monitoring dashboard, and built-in API integration tools for REST and SOAP."
"Fortra's Automate is good overall, but the advanced logic is somewhat challenging."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"The interface of Fortra's Automate is similar to GoAnywhere; I am not completely pleased with it, although it is intuitive, but it lacks something in terms of complexity."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"The licensing cost is high, as per my perspective, in the automation with Fortra's Automate."
"The areas that have room for improvement in Fortra's Automate include the reporting and analytics functionality, where the analytics could be more detailed."
 

Pricing and Cost Advice

"Automation Anywhere University is pretty good. They make it available free for everyone."
"Their licensing processes are in par with most industry standards."
"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."
"Automation Anywhere's pricing falls within the mid-range, but the long-term benefits outweigh the initial investment."
"I would rate the price of Automation Anywhere a six out of ten, with ten being the most expensive."
"It's cheapest among the competition, although bargaining is a must."
"It saves me around $100,000 a year."
"Its price is competitive with all other products in the market."
"It is too expensive and not worth the price."
"Pricing for this solution can be better."
"Its price is quite high as compared to other solutions, but it has a lot of features and good stability. They should reduce its price."
"The licensing is on a monthly basis."
"An unattended bot license costs around $5,000, whereas an attended bot license costs roughly $1,500."
"Automation Anywhere is more reasonable than Blue Prism and UiPath in terms of cost."
"The license of this solution is on an annual basis. The price is fair. However, what we did initially was a POC, but now we are looking at moving from a POC to expanding it out further. I would appreciate some kind of discount."
"The pricing is fair."
"Once you buy the software, you just pay for the support for backend help."
"It comes with a package that costs approximately $20,000 USD per year."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
17%
Financial Services Firm
15%
Outsourcing Company
12%
Comms Service Provider
8%
Financial Services Firm
10%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise14
Large Enterprise18
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise13
Large Enterprise11
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for BotFarm?
Licensing and other pricing matters are handled by my manager, so I am not able to fully describe the price and licen...
What needs improvement with BotFarm?
More detailed error handling would be beneficial, especially since the AI feature was recently added.
What is your primary use case for BotFarm?
I use it in my client project to extract data and communicate it for business purposes. I summarize the data, and whe...
What is your primary use case for HelpSystems AutoMate?
I mainly use Fortra's Automate to automate routine IT tasks and schedule workflows, which reduces manual work. I ...
What is your experience regarding pricing and costs for Fortra Automate?
The setup cost is free, but I believe it is a little expensive.
What needs improvement with Fortra Automate?
Fortra's Automate could be improved as the reporting could be more flexible, and some advanced workflows could be...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
HelpSystems Automate, Automate
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Find out what your peers are saying about BotFarm vs. Fortra's Automate and other solutions. Updated: September 2026.
921,665 professionals have used our research since 2012.