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BMC TrueSight vs SolarWinds AppOptics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Application Performance Monitoring (APM) and Observability
30th
Ranking in IT Infrastructure Monitoring
22nd
Ranking in Cloud Monitoring Software
25th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Event Monitoring (7th), AIOps (14th)
SolarWinds AppOptics
Ranking in Application Performance Monitoring (APM) and Observability
56th
Ranking in IT Infrastructure Monitoring
62nd
Ranking in Cloud Monitoring Software
44th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 1.7%, up from 0.8% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.7%
SolarWinds AppOptics0.8%
Other97.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
John Yuko - PeerSpot reviewer
Assistant Manager ICT - Projects at I&M Bank Ltd
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"BMC products are very good."
"The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me."
"I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good."
"It's a really good tool and most of the issues we've got, they've either fixed or they're fixing to fix."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"I believe that the ease of use and UI is great"
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"AppNeta provides a range of products, all based around intelligent network testing algorithms."
"Customer service is exceptional, as they are very much in tune with our service needs and are always in contact for both enhancement requests and overall satisfaction."
"SolarWinds AppOptics does far more than what an individual may realize; it is not just a SIEM tool."
"I have found the most valuable feature is application performance management."
"The sum solution, NTA, and DPA."
"The product has a great dashboard."
"It's a solid application."
"With minimal effort on our part, TraceView provides extraordinary visibility into the requests that flow through our SOA applications."
 

Cons

"There are some complexities with deployment that could be improved in BMC TrueSight."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"Deployment requires lots of resources (servers). It has too many consoles."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The solution is overly complex."
"I think the solution is overly complex and requires a lot of resources."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"I'd like to see the ability to use other internal instrumented applications as filters in the overview/aggregation screen."
"The integration with Unix services should be a bit more straightforward."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"We had a stability issue with a portion of the installation (Sequencer) when it was first introduced and have chosen not to install that specific function."
"The support is not too bad, but also not very good—it's quite standard."
"The solution should be more user-friendly."
"I would like to see more integration with other tools that are available on the market."
 

Pricing and Cost Advice

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"It is a relatively inexpensive solution."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"The tool is moderately expensive."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
"I believe the current licensing cost is reasonable."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Outsourcing Company
10%
Construction Company
10%
Comms Service Provider
9%
Construction Company
13%
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
AppOptics, SolarWinds TraceView, Librato
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
TraxoCovea Insurance BTE TechnologyDatarista
Find out what your peers are saying about BMC TrueSight vs. SolarWinds AppOptics and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.