BMC TrueSight and SolarWinds AppOptics are significant players in the IT monitoring solutions category. BMC TrueSight generally has the upper hand owing to its comprehensive event management and integration capabilities.
Features: BMC TrueSight provides a robust platform for integrating various monitoring tools, enabling detailed root-cause analysis. Its ability to manage vast data volumes, integrated platform, and event management is invaluable for extensive IT infrastructures. SolarWinds AppOptics excels in real-time application and network monitoring with features such as topology discovery, network performance analysis, and an intuitive user interface.
Room for Improvement: BMC TrueSight could enhance deployment efficiency and expand its cloud monitoring capabilities, addressing the complexity in implementation and hardware requirements. Meanwhile, SolarWinds AppOptics needs a more centralized interface, improved user-friendliness, and enhanced AI capabilities for troubleshooting.
Ease of Deployment and Customer Service: BMC TrueSight’s on-premises deployment offers control but involves complex setups. Although customer service is supportive, response times vary. SolarWinds AppOptics is known for easy deployment in both on-premises and public cloud environments but needs improved support response efficiency and consistency.
Pricing and ROI: BMC TrueSight demands higher costs, targeting large enterprises requiring in-depth monitoring, which is viewed as justified given the infrastructure management benefits. SolarWinds AppOptics provides competitive pricing aimed at balancing cost with essential tracking features, suitable for those prioritizing simplicity and rapid deployment.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.0% |
| SolarWinds AppOptics | 0.7% |
| Other | 98.3% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems.
Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users
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